VCA ~ Van Cleef Arpels Discussion thread!

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#23,596
tenshix said:
Oh no sorry to hear you have allergies with the metal! Did you figure out a way to wear them without getting a rash? As for the onyx, using their cleaning cloth really does nothing but push the dirt and oils to the edges so I don’t even bother using it. You could use mild soapy water and rinse it well, then dry it off with a microfiber towel and make sure to get the corner edges.

I wouldn’t use a toothbrush on the stone, it might cause some micro scratches on the surface if you scrub too hard. A microfiber towel should suffice after you rinse off most of the grime and dirt.
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It seems to be a new thing, but I can’t wear anything higher up on my neck without getting a rash now. Whether it’s a necklace or even a scarf, etc. The skin there is just hyper-sensitive. So strange.
I haven’t worn it yet at the new length (and my WG MOP one should be back soon too), but am hoping with the motif sitting on my clothes, and just a small part of the chain on the skin that it’ll be ok. (hopefully :) )

Thank you for the tip about avoiding the toothbrush. I’ll work on it with a microfiber cloth.
 
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#23,598
A bottle of Red said:
I sometimes use qtips to get into the small areas, though I’m surprised it came back so dirty
Sorry to hear about the rash, maybe a dermatologist or allergist can help
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Good idea on the qtip. I was just at the Derm on Monday, and didn’t think to say anything. Next time I’ll bring it up and see what she says. Thanks

I was able to get it clean last night. I’d never had Jewelry come back like that before, so I wasn’t sure what had happened. Now I know for next time that it just needs to be worked off with a cloth/qtip. Thanks for the help. :)
 
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#23,600
Moxisox said:
It seems to be a new thing, but I can’t wear anything higher up on my neck without getting a rash now. Whether it’s a necklace or even a scarf, etc. The skin there is just hyper-sensitive. So strange.
I haven’t worn it yet at the new length (and my WG MOP one should be back soon too), but am hoping with the motif sitting on my clothes, and just a small part of the chain on the skin that it’ll be ok. (hopefully :smile: )

Thank you for the tip about avoiding the toothbrush. I’ll work on it with a microfiber cloth.
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I am not a Dr, this is not medical advice, but I've had serious skin conditions my entire life and would to to speak from my own experiences:

Skin around the neck can be more delicate, therefore more susceptible to irritation. From a very young age I've noticed the chain from a pendant is more irritating than a large chunky necklace (Return to Tiffany, for example). I can't wear pendants often because of skin irritation from the chain.
I used to be able to wear 100% cashmere scarves but noticed a couple years ago, even that irritates the skin around my neck. Wool is a definite no-no. In the summer I use silk scarves to protect my neck from the sun - this keeps my skin stronger.
I use thick body creams or body butters, which can help rebuild the skin's natural barrier. You can try using a body cream/butter and see if it helps you. My personal favorite is Korres Body Butter. Once your skin's barrier is stronger, you may be able to tolerate the chain from a pendant again. I don't use lotions because they're mostly water based and dry my skin out, resulting in more irritation.

Again, I am speaking from my own experiences. I know how physically uncomfortable it is to have skin irritation :sad:. I hope you find a solution so you can enjoy your beautiful pendants!
 
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#23,601
Moxisox said:
I sent my onyx pendant in to have the 2 inches added to the chain. I bought it in July, but only wore it once after realizing the skin on my neck is sensitive and I break out in a rash if directly on my skin. Anyway, I just got it back and am a bit bummed they sent it to me looking like this. Is this glue, or from a polishing machine or something? I only tried gently rubbing it with a cloth and it doesn’t come off. Will try some gentle jewelry cleaner and a toothbrush next. I’m pretty new to VCA so I wasn’t sure if this was normal for it to be sent back like this after being serviced.

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Also, I'm so sorry your pendant came back like this :amazed:!!! I've only ever sent bracelets for shortening and they always come back fully cleaned. I'm shocked to see this and would have assumed it was damaged. But looking at your other post, it looks like you were able to clean it after all..
I would personally share your images with your VCA SA. I have a feeling it was human error and they forgot to clean it after the service. From the VCA SAs I know, this would not be acceptable and they would want to make sure nothing like this occurs again.
 
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#23,602
www.fashionphile.com

VAN CLEEF & ARPELS 18K Rose Gold Pink Porcelain 10 Motifs Vintage Alhambra Necklace | FASHIONPHILE

This is an authentic VAN CLEEF & ARPELS 18K Rose Gold Pink Porcelain 10 Motifs Vintage Alhambra Necklace. This stunning and rare necklace in this color way is crafted of 18 karat rose gold and features ten Alhambra clover motifs set with pink porcelain and framed by beaded milgrain detail.
www.fashionphile.com www.fashionphile.com
holy grail alert! I know it has sold but it is just so beautiful :blush::love: I have never seen this combo before.
 
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#23,603
sunshineshiney said:
I am not a Dr, this is not medical advice, but I've had serious skin conditions my entire life and would to to speak from my own experiences:

Skin around the neck can be more delicate, therefore more susceptible to irritation. From a very young age I've noticed the chain from a pendant is more irritating than a large chunky necklace (Return to Tiffany, for example). I can't wear pendants often because of skin irritation from the chain.
I used to be able to wear 100% cashmere scarves but noticed a couple years ago, even that irritates the skin around my neck. Wool is a definite no-no. In the summer I use silk scarves to protect my neck from the sun - this keeps my skin stronger.
I use thick body creams or body butters, which can help rebuild the skin's natural barrier. You can try using a body cream/butter and see if it helps you. My personal favorite is Korres Body Butter. Once your skin's barrier is stronger, you may be able to tolerate the chain from a pendant again. I don't use lotions because they're mostly water based and dry my skin out, resulting in more irritation.

Again, I am speaking from my own experiences. I know how physically uncomfortable it is to have skin irritation :sad:. I hope you find a solution so you can enjoy your beautiful pendants!
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Thank you for sharing your experiences. I truly appreciate it. I’m going to try the body butter to see if it helps the skin on my neck over time. It won’t hurt to try, so it’s worth a shot. Thank you again
sunshineshiney said:
Also, I'm so sorry your pendant came back like this :amazed:!!! I've only ever sent bracelets for shortening and they always come back fully cleaned. I'm shocked to see this and would have assumed it was damaged. But looking at your other post, it looks like you were able to clean it after all..
I would personally share your images with your VCA SA. I have a feeling it was human error and they forgot to clean it after the service. From the VCA SAs I know, this would not be acceptable and they would want to make sure nothing like this occurs again.
Click to expand...
I’m relieved it came clean, but was definitely worried at first. I bought my first 2 VCA pieces this year, and don’t live near a boutique so ordered online. I don’t have an SA, so now I’m wondering if that’s why no one caught it. I’ll probably order the onyx bracelet next, so hopefully that’ll come back a bit cleaner after I send it in to be shortened. :)
 
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#23,604
Moxisox said:
Thank you for sharing your experiences. I truly appreciate it. I’m going to try the body butter to see if it helps the skin on my neck over time. It won’t hurt to try, so it’s worth a shot. Thank you again

I’m relieved it came clean, but was definitely worried at first. I bought my first 2 VCA pieces this year, and don’t live near a boutique so ordered online. I don’t have an SA, so now I’m wondering if that’s why no one caught it. I’ll probably order the onyx bracelet next, so hopefully that’ll come back a bit cleaner after I send it in to be shortened. :smile:
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:smile: More than happy to share. I really hope it helps you :heart:.

Most of my VCA purchases are also online as I don’t live near a boutique either. Their online boutique has SAs. You can email them the photos of your pendant if you want them to be aware of what it looked like when you received it after servicing - you will be connected to a SA.
If you don’t care to show them how you received the pendant, you can still request a SA at the online boutique by email or phone, if you’d like.

Excited for you to purchase your future bracelet. It can be tricky figuring out the perfect length when you don’t have a local boutique. :shocked: I had to send my first bracelet in 3 times before figuring out a comfortable length for me :lol:.
 
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#23,606
Buddysmom said:
I just called my SA to place an order for Perlee Pearls of Gold (YG) and was told that it could not be ordered. Has anyone else heard this?

I have tried all week to spend money but VCA won't take it...LOL
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Very strange, may I know what size you tried to order and which region you’re in? I placed an order for the XS size before the price increase in Singapore and it’s already arrived.
 
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#23,607
Buddysmom said:
I just called my SA to place an order for Perlee Pearls of Gold (YG) and was told that it could not be ordered. Has anyone else heard this?

I have tried all week to spend money but VCA won't take it...LOL
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I tried to order that bracelet this week and was told the same thing. I feel the same way about spending my money at VCA. They won't take mine either :lol:
 
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