VCA ~ Van Cleef Arpels Discussion thread!

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Hello ladies,

Does anyone here have an experience of buying VCA creation from their online boutique? How is it like? (packaging, shipping, and general customer service etc.) And I've noticed that the online boutique charges sales tax, is this normal? I wish I could go down to New York but I just simply cannot afford to make a trip. Thank you all in advance!


hi! I have purchased from vca online once before when I happened across some turquoise vintage earclips - excellent service, the earrings came 2 days after I ordered them and they were packaged in multiple, beautiful VCA boxes (even nicer than my wonderful SA in another state does when she ships me stuff!). overall I was extremely pleased and wouldn't hesitate to order from the online store again. the only thing to keep in mind is that with returns, I'm pretty sure you only get online credit should you decide to return anything. that's the only downside to ordering from the online store in my opinion. not sure about the question about tax as my state has a vca store, but I would call and ask - they're very friendly/helpful at the online store! good luck and let us know if you decide to get anything!!
 
SA texted me today about the holiday pendant. I told him I would pass this year. He said he would keep me on the list just in case I change my mind, but I don't think I will. My next VCA purchase will be a signature bracelet or 10 motif in onyx.
I really thought I would love the pendant, but I just don't. :-(


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I still haven't had a chance to see the holiday pendant in person, my boutique wont release it until Oct 1st!

what was it that you didn't like about it?
 
SA texted me today about the holiday pendant. I told him I would pass this year. He said he would keep me on the list just in case I change my mind, but I don't think I will. My next VCA purchase will be a signature bracelet or 10 motif in onyx.
I really thought I would love the pendant, but I just don't. :-(


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Same as u, I don't find the love for the LE pendant.
 
I still haven't had a chance to see the holiday pendant in person, my boutique wont release it until Oct 1st!

what was it that you didn't like about it?

I was sent some pictures from my regular SA asking if I want to reserve. But I told her I can only make a decision after I go down to try.

When I went to the boutique, my SA was off duty and I was served by another SA. I was also told by that SA that the LE pendant will go on sale 1 Oct but I said my SA told me about it so I asked to try. Perhaps u can ask if they allow u to try even if it supposedly goes on sale 1 Oct.

After trying, I can say it's not for me. I found the grey MOP surface very reflective, somewhat like a dark tinted glass reflection which seemed very artificial-looking to me. The sheen didn't look very natural as compared to the YG MOP vintage Alhambra pendant that I had. And it looked quite black under certain angle / lighting which was like that in one of the pictures my SA sent me. Lastly, the RG doesn't do it for my skin tone.

So I passed.
 
I was sent some pictures from my regular SA asking if I want to reserve. But I told her I can only make a decision after I go down to try.

When I went to the boutique, my SA was off duty and I was served by another SA. I was also told by that SA that the LE pendant will also go on sale 1 Oct but I said my SA told me about it so I asked to try. Perhaps u can ask if they allow u to try even if it supposedly goes on sale 1 Oct.

After trying, I can say it's not for me. I found the grey MOP surface very reflective, somewhat like a dark tinted glass reflection which seemed very artificial-looking to me. And it looked quite black under certain angle / lighting which was like that in one of the pictures my SA sent me. Lastly, the RG doesn't do it for my skin tone.

So I passed.

thanks for the review! my boutique won't even release photos of it until Oct 1st. this is an authorized dealer though, Toronto doesn't have a VCA boutique.

we are expected to pay up front and delivery will be any time from Oct. 1st to Jan. 1st... downside to not dealing directly with the boutique!
 
thanks for the review! my boutique won't even release photos of it until Oct 1st. this is an authorized dealer though, Toronto doesn't have a VCA boutique.

we are expected to pay up front and delivery will be any time from Oct. 1st to Jan. 1st... downside to not dealing directly with the boutique!

Oh gosh... That's just too bad. But are u planning to buy something from VCA soon? Perhaps u can check if u put a deposit for the LE pendant and if it doesn't work for u, whether that deposit can go towards another VCA piece or be like a store credit for something later in the future?

By the way, I asked about any price increase in October. The SA said in November but on watches and diamond pieces. Not sure how accurate her news is as she's not my regular SA. Hope others can chime in. FYI I'm in Asia so not sure if this will be the same for other regions.

Hate the price increase! 😂
 
Oh gosh... That's just too bad. But are u planning to buy something from VCA soon? Perhaps u can check if u put a deposit for the LE pendant and if it doesn't work for u, whether that deposit can go towards another VCA piece or be like a store credit for something later in the future?

By the way, I asked about any price increase in October. The SA said in November but on watches and diamond pieces. Not sure how accurate her news is as she's not my regular SA. Hope others can chime in. FYI I'm in Asia so not sure if this will be the same for other regions.

Hate the price increase! 😂

well the good news is if I don't like the holiday pendant a full refund is available but I still want to get a new necklace. i'll probably get the MOP YG or Onyx YG if the holiday pendant doesn't work out :smile1:
 
I still haven't had a chance to see the holiday pendant in person, my boutique wont release it until Oct 1st!



what was it that you didn't like about it?


I have not seen it IRL. My SA/Cartier is 6 hours away. I've only seen pix. I did not like the color. I was hoping it would be the color of gray MOP used in the Magic pieces. It is not. It looks like the pix of molluscs I have seen. I know that is where MOP comes from, but some are prettier colors than others. Since the price is $3750.00 I'd rather put that money toward a Malachite Magic pendant.


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My SA also told me yesterday about possible price increase in November. I'm sure it's coming :-( so sad I probably need to buy now what I planned to buy next year :-( because I don't have much :-)

Is it across all items? The SA said the increase is on watches and diamond pieces, so maybe the non-diamond ones like Alhambra won't be affected?
 
I have not seen it IRL. My SA/Cartier is 6 hours away. I've only seen pix. I did not like the color. I was hoping it would be the color of gray MOP used in the Magic pieces. It is not. It looks like the pix of molluscs I have seen. I know that is where MOP comes from, but some are prettier colors than others. Since the price is $3750.00 I'd rather put that money toward a Malachite Magic pendant.


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good to know, I was hoping it would be the softer grey like you mentioned not the darker grey of mussels.

I just found out it is sold out in Canada anyways (grrr) only 10 pieces were allotted for 2 stores across Canada... personal customers of SA's were given the chance to prepay in advance to secure their necklace. if one comes free I might still ask to see it but if not i'm going for my first choice previous to the holiday pendant, YG MOP!
 
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