VCA ~ Van Cleef Arpels Discussion thread!

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#15,483
*chloah* said:
Hello,
Can anyone share their thoughts about the carnelian pendant in yellow gold vs. pink gold? I read somewhere that pink gold could tarnish over time and could either fade or become more “red”?
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Valentinegirl said:
Yellow goes with more than the pink. Pink can tarnish and there was a lot of problems with Cartier's pink gold. Haven't heard it from VCA, but pink and yellow don't go together. So if the rest of your VCA is yellow, you can match many more items.
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It’s just a matter of personal preference.

I have had no problems with VCA pink gold pieces and I wear them frequently with yellow gold pieces. They both go with everything (though pink is better on me) .For VCA the colors are not dramatically different.
 
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#15,486
Valentinegirl said:
If it's pave or diamonds you can ask them to check the stones for looseness. Even if you think a few motifs are loose. I did that and they authenticated it. However, I knew the head of customer service and she said it was real and knew where I purchased it. They tightened up the prongs on the diamonds for me.
I wouldn't polish something that is new or nearly new however. Cleaning itself in an Ionic cleaner doesn't guarantee authentication, they usually have to work on the item.
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So good to know, thank you for your info on this. I am definitely going to mention this to my SA and hopefully she’ll send it in for me.
 
#15,487
This is a nice surprise! It’s so funny how these things happen, I had literally just promised myself to step away from VCA after a really poor experience with service recently. That lasted about a week, because suddenly I got a call out of the blue and was offered an item that I’ve been really wanting. It was the strangest thing. I purchased the rock crystal bracelet a few months ago, but was told that they were not totally sure they could locate one and would refund me if not. I was contacted a couple of weeks later to say that they cannot procure it after all. I wasn’t upset about that, because my home store is a Neiman Marcus and Neiman Marcus was not able to offer the rock crystal, so my order had been through a store I had no history with. This morning I got a call completely out of the blue from Van Cleef saying that if I was still interested in the bracelet it was available for me to buy! This is about 2-3 months later and I am shocked that they remembered and had the courtesy to call me to offer it. I have a reasonable purchase history with the brand, but I have never purchased from this store before and they have been extremely pleasant and kind. Thank you for letting me share my excitement!
 
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#15,490
nicole0612 said:
This is a nice surprise! It’s so funny how these things happen, I had literally just promised myself to step away from VCA after a really poor experience with service recently. That lasted about a week, because suddenly I got a call out of the blue and was offered an item that I’ve been really wanting. It was the strangest thing. I purchased the rock crystal bracelet a few months ago, but was told that they were not totally sure they could locate one and would refund me if not. I was contacted a couple of weeks later to say that they cannot procure it after all. I wasn’t upset about that, because my home store is a Neiman Marcus and Neiman Marcus was not able to offer the rock crystal, so my order had been through a store I had no history with. This morning I got a call completely out of the blue from Van Cleef saying that if I was still interested in the bracelet it was available for me to buy! This is about 2-3 months later and I am shocked that they remembered and had the courtesy to call me to offer it. I have a reasonable purchase history with the brand, but I have never purchased from this store before and they have been extremely pleasant and kind. Thank you for letting me share my excitement!
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i am so happy for you - please share pics! I cant wait. I might look for one for myself as well!!!
 
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#15,493
nicole0612 said:
This is a nice surprise! It’s so funny how these things happen, I had literally just promised myself to step away from VCA after a really poor experience with service recently. That lasted about a week, because suddenly I got a call out of the blue and was offered an item that I’ve been really wanting. It was the strangest thing. I purchased the rock crystal bracelet a few months ago, but was told that they were not totally sure they could locate one and would refund me if not. I was contacted a couple of weeks later to say that they cannot procure it after all. I wasn’t upset about that, because my home store is a Neiman Marcus and Neiman Marcus was not able to offer the rock crystal, so my order had been through a store I had no history with. This morning I got a call completely out of the blue from Van Cleef saying that if I was still interested in the bracelet it was available for me to buy! This is about 2-3 months later and I am shocked that they remembered and had the courtesy to call me to offer it. I have a reasonable purchase history with the brand, but I have never purchased from this store before and they have been extremely pleasant and kind. Thank you for letting me share my excitement!
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That's great news Nicole! So happy and excited for you, can't wait to see your modeling pics! :heart:
 
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