I thought it would be my lucky day because my SA told me that my Pomme Cosmetic Case was available for pickup. So I go to pick it up and so because I was rushed to get home I didn't really inspect the item and just gave the SA my okay. I get home and I end up tripping on the sidewalk curb and I go diving onto the cement floor (like how someone would bellyflop into a swimming pool.) Now, I can barely walk and the strength from my right hand is gone. What is upsetting is that my profession requires me to use my hands and so I don't even know what I'll do tomorrow. Even worse, I open the LV bag to take a look at my cosmetic case and turns out that the backside leather is all bunched up next to the seam on the left side and the leather is raised unevenly on the right. What should I do?? I was on the waiting list for this item LONG before it was in the LV system in the US. The SA says that her store is out and tons of people are still on the waiting list. I was planning to use it as a clutch on V-day to use for going out to dinner the night of, since I have the perfect killer heels to match. If I return it, I am most likely not going to get one anytime soon. I am really disappointed right now. Would you keep a defective pomme cosmetic case?!?!?! I'm sorry I can't provide any pictures right now as I am in pain.