Unhappy with Tiffany diamond

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They do have some diamonds in the store however the selection is very limited and they typically have to do an international search and get things shipped in - you US residents are so lucky ! Maybe the best diamonds are reserved for display in the New York store? :p

Last time I was there to complain about my diamond the SA had to search for ages to find a 0.91 and 0.83 ring.

Apparently in Australia we also cannot see the inclusion diagram until the certificate is shipped AFTER we purchase the ring. The reasoning behind this is when they print it out there may be dust on the paper that will show up like an inclusion so it will be deceptive :S
 
They do have some diamonds in the store however the selection is very limited and they typically have to do an international search and get things shipped in - you US residents are so lucky ! Maybe the best diamonds are reserved for display in the New York store? :p
:S

I don't know, Luciness... After all this trouble Tiffany is causing you, they should put you on a plane, send you to NYC, and let you pick your diamond already!! LOL :)
 
THIS! Don't take all the fun out of it! :)

Agreed. It's suppose to have a special meaning, just let it be whatever speaks to you and your fiancé. I can understand if you were doing this bc you were upgrading but don't over do it now. You want to look back and still remember it fondly and have it symbolize the romantic side of your relationship. Don't turn your ering into a piece of jewelry where you went out of your way to maximize the carat weight.. You might drive him crazy.

Besides you don't want to turn into a mine is bigger than yours competition. You can always just buy another diamond ring as a cocktail ring later on!
 
Sorry to hear that u weren't happy with ur stone. I think u might just have to be a bit patient for the search as they said that they r a bit low in stock.

I don't really believe that they only keep the best ones in NY though n also I do believe they do have "better" ones.

My Tiffany setting ering has 55% table n 60.6% depth. So they do sell them... Maybe it's quite rare!? I'm not sure. But yer the search of that might be a bit difficult. N its a lot of money so get whatever that makes u happy! And good luck!! :)
 
sorry to hear your story, are you still on vacation? I'm wondering how long you had the ring until you decide to exchange it? and were they OK with the exchange? they didn't give you any problems?
 
Hi all,

Thank you for your responses. While I do agree that it is not a competition to see who has the biggest ring (nor do I want to make it one) I am quite disappointed for a few reasons.

1. We went to Tiffany because we did not want to go to another jeweler and spend the time and effort to research and analyze the different rings. We expected a ring from Tiffany would be of excellent quality and standard. I know we are paying a premium for the brand, however we expected that Tiffany would have minimum standards in regard to cut color and clarity as compared to a local jeweler.

This was your mistake. You can't assume they have a superior product without doing your homework, especially on such an expensive purchase. The thing that they do have that is superior to their competition is marketing. They want to sell you on the idea that they have better diamonds. When you go into a Tiffany, they hardly have any diamonds that are above an H color. Personally, I would not pay for a VVS diamond. You pay a huge premium for that and it just isn't necessary. The naked eye can't perceive an inclusion in a lower clarity diamond. I don't know if there is anything Tiffany will do or not. My guess is they will try to convince you that the diamond that you bought is great. The sizing thing is a different issue. You have to fix that.

Next time, spend some time on Pricescope and do your homework! There are plenty of people with nothing at all better to do than to advise you on what diamond to buy. Can you return the Tiffany ring or not now that you have had it sized? Assuming size is important to you (and there is NOTHING wrong with that), you can get a much bigger diamond on GOG or Blue Nile that has a great color with a lower clarity that is eye clean. When I look for diamonds, I look at F-G color, SI 1 (eye clean) and an ideal cut. Just so you know, you can get away with a lower clarity on a round brilliant as opposed to other cuts like an emerald, which would show inclusions more easily. Again, do some research.
 
Hey guys!

Sorry about the lack of updates. I went on vacation and after I came back the Purseforum app on my ipad won't sign me in anymore!!

I emailed the Tiffany guy a few times and he was quite slow with his responses so I went into the store on the weekend.

NY has reassessed the ring and they have given the approval for us to make an exchange so he is now in the process of finding another diamond (he said he has no idea how long it will take since apparently I am 'picky').

HOPEFULLY he will come back to me this week or next week with some options.. such a stressful experience!
 
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