Trusted Hermes Reseller Discussion Thread

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The resellers I would buy from again and again.

TrendyGround2009 on ebay, I have always got a scarf in better condition than what was the listed condition, plus their prices are reasonable.


Style Eclectic, the item was in great shape and was packaged beautifully!

Ann's Fabulous Finds, they all quickly respond to my questions, the items ship fast and who could not love their various payment plans! Also their items have also been better than described.

SandiaExchange Hands down the nice person ever!! Genuine and so trustworthy! Will buy from again in a second!

Kaleideoplace One of my favs!!


Now for my not so happy news,

I purchased a scarf from Its All Goode, though there was very quick responses and the item shipped quickly, the item was listed as in better condition than what I felt it should have been listed. Their prices are very reasonable but I am not sure I would purchase from them again...I prefer to air on the side of caution. I would rather be pleasantly surprised than slightly disappointed. JMHO:flowers:
 
The resellers I would buy from again and again.

TrendyGround2009 on ebay, I have always got a scarf in better condition than what was the listed condition, plus their prices are reasonable.


Style Eclectic, the item was in great shape and was packaged beautifully!

Ann's Fabulous Finds, they all quickly respond to my questions, the items ship fast and who could not love their various payment plans! Also their items have also been better than described.

SandiaExchange Hands down the nice person ever!! Genuine and so trustworthy! Will buy from again in a second!

Kaleideoplace One of my favs!!


Now for my not so happy news,

I purchased a scarf from Its All Goode, though there was very quick responses and the item shipped quickly, the item was listed as in better condition than what I felt it should have been listed. Their prices are very reasonable but I am not sure I would purchase from them again...I prefer to air on the side of caution. I would rather be pleasantly surprised than slightly disappointed. JMHO:flowers:
I've bought many scarves and shawls from ItsAllGoode. Each one arrived in perfect condition and beautifully packaged - as if I had bought them from the boutique.
 
The resellers I would buy from again and again.

TrendyGround2009 on ebay, I have always got a scarf in better condition than what was the listed condition, plus their prices are reasonable.


Style Eclectic, the item was in great shape and was packaged beautifully!

Ann's Fabulous Finds, they all quickly respond to my questions, the items ship fast and who could not love their various payment plans! Also their items have also been better than described.

SandiaExchange Hands down the nice person ever!! Genuine and so trustworthy! Will buy from again in a second!

Kaleideoplace One of my favs!!


Now for my not so happy news,

I purchased a scarf from Its All Goode, though there was very quick responses and the item shipped quickly, the item was listed as in better condition than what I felt it should have been listed. Their prices are very reasonable but I am not sure I would purchase from them again...I prefer to air on the side of caution. I would rather be pleasantly surprised than slightly disappointed. JMHO:flowers:

Just curious if you expressed your disappointment to the owner of its-all-goode, who would have immediately offered a 100% refund, with return postage paid. Since I have not had to make that offer in quite a while, I would guess not. Please PM me if you'd like to discuss this further.
 
I was just sharing my experience. Glad to hear your experience was better than mine!:flowers:

I think we all need to be extra careful about what we post about sellers, particularly when they are recommended by TPF, and especially when they are respected authenticators, like sdsurfchick. These sellers are often small entrepreneurs, whose livelihood is dependent on our comments.
 
Family grabs my stuff before it ever makes it to any resellers lol

RE: sdsurfchick is personable, respected, and most importantly very knowledgable!
She has generously assisted me on questions about certain items of interests, I would buy from her site.

Generally, when an item you receive does not correspond to the picture/description, promptly express this.

I like to think they will set things right and in your favor!
 
The resellers I would buy from again and again.

TrendyGround2009 on ebay, I have always got a scarf in better condition than what was the listed condition, plus their prices are reasonable.


Style Eclectic, the item was in great shape and was packaged beautifully!

Ann's Fabulous Finds, they all quickly respond to my questions, the items ship fast and who could not love their various payment plans! Also their items have also been better than described.

SandiaExchange Hands down the nice person ever!! Genuine and so trustworthy! Will buy from again in a second!

Kaleideoplace One of my favs!!


Now for my not so happy news,

I purchased a scarf from Its All Goode, though there was very quick responses and the item shipped quickly, the item was listed as in better condition than what I felt it should have been listed. Their prices are very reasonable but I am not sure I would purchase from them again...I prefer to air on the side of caution. I would rather be pleasantly surprised than slightly disappointed. JMHO:flowers:


I respect the opinions of the participants of this thread so much that I was shocked when I read your comment on Its-all-Goode. What is surprising is that the owner of this online store offers a full refund if you are unhappy for any reason. I have purchased more scarves from this store than any other online facility...gave up ebay long ago... I have always been very happy and confident in my purchase knowing their conditions of sale. I do therefore feel it unfair that you would negatively impact on their reputation. I am of course making an assumption that you did not contact them to advise of your disappointment. I would support your view of course had you been refused after sale service...but you did not make that clear.
Kind regards.
 
I've purchased numerous items from Its-All-Goode and they were beautiful and in perfect condition as specified. She was clear up front that if there was a problem she would take something back for a refund. I've also sold with her and was more than happy with how quickly my items sold.

I also had a not so great experience with janefinds and won't be one who buys from her again.

These are posts I've previously put up so neither one is new news. Just responding to the flurry of recent post for both sellers.
 
Heatherlite said:
I think we all need to be extra careful about what we post about sellers, particularly when they are recommended by TPF, and especially when they are respected authenticators, like sdsurfchick. These sellers are often small entrepreneurs, whose livelihood is dependent on our comments.

I have never bought from Its All Goode, but my communication with her has been great and would buy from her in a heartbeat.

But no seller is perfect, and this thread should be an accurate reflection of that fact. I don't necessarily think a negative comment should be required to contain a full and detailed explanation of the transaction (as suggested when Audreylita made a comment), but when the member does explain why she was less than overjoyed with the experience in a respectful and "this is just my personal opinion" manner (as opposed to a name bashing, "everyone avoid this seller" manner), I don't think anyone should criticize her for posting. If only good things can be said about the tpf recommended sellers on this thread, then it's a useless thread. We all know that these sellers have huge fan/client bases on tpf; reading only positive comments about these sellers means nothing to me. What I want to know about these sellers in particular is what happened to result in a less than happy customer (condition? Communication? Authenticity? Shipping?), and then I decide if it is something that would be a deal breaker for me. Also, it helps to know how sellers respond when a customer is not satisfied...and how would we know if nobody ever writes about a negative experience. In this case, I can say that a slight difference in condition vs what was advertise would not be enough to stop me from buying from It's All Goode, and the seller's response and policy regarding this issue confirms that for me.
 
I have never bought from Its All Goode, but my communication with her has been great and would buy from her in a heartbeat.

But no seller is perfect, and this thread should be an accurate reflection of that fact. I don't necessarily think a negative comment should be required to contain a full and detailed explanation of the transaction (as suggested when Audreylita made a comment), but when the member does explain why she was less than overjoyed with the experience in a respectful and "this is just my personal opinion" manner (as opposed to a name bashing, "everyone avoid this seller" manner), I don't think anyone should criticize her for posting. If only good things can be said about the tpf recommended sellers on this thread, then it's a useless thread. We all know that these sellers have huge fan/client bases on tpf; reading only positive comments about these sellers means nothing to me. What I want to know about these sellers in particular is what happens when they do slip up (condition? Communication? Authenticity? Shipping?), and then I decide if it is something that would be a deal breaker for me. Also, it helps to know how sellers respond when a customer is not satisfied...and how would we know if nobody ever writes about a negative experience. In this case, I can say that a slight difference in condition vs what was advertise would not be enough to stop me from buying from It's All Goode, and the seller's response and policy regarding this issue confirms that for me.

:goodpost: One person's negative experience isn't necessarily a deal breaker for me. I appreciate being able to hear the good with the bad, so that I can come to my own conclusions and decide whether or not to proceed.
 
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