Trusted Hermes Reseller Discussion Thread
- Thread starter mistikat
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
Please tell us that you didn't take their offer! I am so sick of selling to them, for FP to turn around and make a fortune. Never say never, but at this point, I'm done with them.
No no, IN a box lol. I just wanted to see what they'd offer, since it was an impulse buy.
No, of course not. I sold to a lovely human being. I am not a fan of FP - was just trying to illustrate how ludicrous their offers can be.
Get Fashionphile's bid last after you have gotten other bids. Then they are on the hook for you b/c you will be considering your other bids (and i would think you could bargain with them with multiple other bids in hand).
I'm not thrilled hearing about FP's pressure to make a quick sale. Selling a bag is an important decision.
I would rather "overpay" to H and be confident I got the genuine article than wind up overpaying to a reseller b/c I didn't do enough market research, checking out the market, etc.What you just mentioned, mislabeled items, is one of the things I have noticed occurring with ever more frequency on Fashionphile. I am a diehard Hermès customer. I order two to three items from my SA every couple weeks. She and I text message back and forth about things frequently now. I am happy to have found a new SA, since my longtime SA, Sally, left Hermès last year. My husband says I am an orange box monster. Hermès is the only company of its kind I purchase from, so I own a significant amount, across a broad spectrum of their items. I am no bababebi, but I do pretty well at spotting an item that isn’t authentic. I may not always be able to pinpoint why it is not authentic, but I’ll have fireworks and alarm bells going off inside my head. I see that ever more frequently with Fashionphile. Previously, it was only on Rebag, TheRealReal, Vestiaire Collective, etc., where my brain hurts after seeing the number of counterfeit items being sold. I leave those sites feeling sad for the people who will be duped. TheRealReal just sold a Nevada Hello Mr. Farrier cap in tan, that seemed to me to not be real. It had unfinished seams, tattered edges, the leather Mr. Farrier was cut wrong, and the lining of the inside of the hat was all wrong. It sold for $315
The scarf in the attached screenshots caught my eye because I liked it, but then I got to the tag, and it seemed a bit off, so I googled it to see if I could find someone posting theirs for comparison. What came up was a previous Fashionphile listing for the exact same scarf, with the exact same photos, and same “new” description. I emailed them, the response was that it was indeed the same exact item, someone bought it, and then used their, I forget the name, fashion renewal exchange program to return it and use the credit for a new item. I thought, ok, but then it’s not “new” anymore, so why are you still selling it as new a second time?
Then there’s this coin plate. It’s still for sale at Hermès, and for less than what Fashionphile wants for it, even with Fashionphile’s “10% discount.” The list just goes on and on of things I see lately. It is such a departure from what I experienced when I first encountered Fashionphile last year. I’ve only made two purchases with them, but I am hesitant to make more due to these recurring weird issues.
Does anyone here know what’s going on with them? New management? New authenticators? Anything to explain this? Until it’s figured out, I’m going back to only buying through my SA at Hermès. Too bad, was always nice to find an item here and there that seemed a good deal.
I got an offer for a Hermes Kelly, which I accepted along with a limited edition Garden Party. I accepted both offers. After they received the bags, they said they couldn't tell for sure if the Kelly was authentic and were sending it back. This alone makes me question their authentication ability. I'd bought a couple of things from them in past, but never again.
Nope! That was just me realizing I'd bought too many bags that year and thinking it would be a safe, painless way to sell a bag, assuming I'd get retail for it and they'd do a crazy markup. I don't understand how FP get new bags, considering that anyone with a BNIB K25 can easily find a home for it at above retail. (I sold mine direct to a lovely woman for exactly what I paid, no markup. Win win.)
I've asked FP twice for quotes, and they were both ludicrous, plus the one time I was interested in a bag they had they were SO rude about giving any details. Honestly from a consignor standpoint I have had only bad experiences with resellers.
That is awful! One more reason to avoid FP. Maybe some lovely tPFer wants to start a really cool, honest, no BS, no filtered Instagram feed (preferably no Instagram!), resale service with realistic pricing on BOTH sides, accurate leather/color ID, and knowledgeable authentication? Seeing the prices at JaneFinds et al I have to imagine this is possible......
I've actually considered doing exactly that. I already have the infrastructure as I run another unrelated retail business.
If there is serious interest in such a service, I'd consider it.
Hello. I recently bought a Hermes belt on eBay that was a sample sale without knowing. I didn't even know what a sample sale first in the first place. After reading about sample sales, I noticed that resale values aren't as high. Unfortunately, the seller doesn't offer returns, but I've always wanted a Hermes belt. I got it cheap as well and it was brand new. I just wish it didn't have the s stamps otherwise I would've been completely happy with my purchase. The s stamp was super hard to notice in the pictures. How much do you think Hermes sample sale belts can sell for?
I would totally be a customer. We need this kind of service. IIRC, Sam at Hautegallery and Nancy at Kaleidoplace were more like this, but I was just getting into H when they both seemed to stop their businesses.
At this point 90% of anything high-end I sell is sold to friends or friends of friends, because the other experiences are just not great.
Authenticity is a big question and one of the reasons I haven’t done it.
I have personally handled fake bags that would have been indistinguishable except for some exceedingly minor details. I’m honestly not sure how resellers are guaranteeing authenticity unless they are buying 100% store fresh and seeing receipts - even then I’m not sure.
that is the big hurdle. But I would love to find a way to make the reseller experience better as I have a lot of experience in high end retail.