I'm wondering how many of you have had an experience like this:
I went into the Short Hills boutique not too long ago which is not my regular store, carrying my new Kelly and browsing and the SA that greeted me basically gave me a total brush off when I inquired about a few bracelets and scarves. She said something like I must have a SA elsewhere. I had a similar experience in Chicago, I would have happily bought CDCs, scarves etc if only they bothered to show them to me. CDCs are randomly distributed and I had the full blessing of my SA and the Store Mgr of my boutique to snap them up if I ever see them but I think it's a bit odd that I would have to tell all of this to a SA in a store I visit during my travels. I sincerely felt that they were not interested in helping at all, barely engaging in a greeting and never offering assistance in both cases. I love the brand, seeing the store layouts and windows, seeing what things they have on display as my store is very small.
I read that another poster had a similar experience at Short Hills. I don't get it, we're supposed to love the brand but now other stores don't want to sell to people who shop at a specific boutique. What if we're world travelers with SAs all over the world? I'm not but I believe there are many members here who shop at multiple stores. Isn't the thrill of visiting new stores also getting a peek at some of their stock and possibly finding a grail? I'm disappointed if this is an emerging trend, I am loyal to my home store and would never seek items I knew they could get for me and I work in the service industry, I'm not a time waster or just window shopping these stores to order the items at home.
Thoughts?