Wow...sad to hear that.! I worked with him when he was fairly new and he could not have been nicer....offered me my choice of alligator CDCs without me even asking about a bracelet. Perhaps he has now been there for a while and is no longer as enthusiastic.
Treatment in Hermes Stores
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Wow...sad to hear that.! I worked with him when he was fairly new and he could not have been nicer....offered me my choice of alligator CDCs without me even asking about a bracelet. Perhaps he has now been there for a while and is no longer as enthusiastic.
I think that is how it is. He is prob jaded now. I was actually looking at bracelets and he def didnt offer me any CDCs. I had to probe to get him to show me anything. His loss, since I was looking for a new reg SA @Mad and he had caught my eye.
Try Alison at Madison, if she is still there. Personally, I don't like Madison and have a local SA whom I adore but the few times that I came in to contact with Alison, I found her the best of the SAs in that store.
I think I was helped by William a few weeks ago in Madison, and he was quite nice! On the flip side, it's really hard to maintain a 100% top notch attitude when you work in high end retail... Especially in the Madison store where sales competition is fierce.
During my trip to the US last year (August/September), I've had great service at The Bravern in Seattle and San Francisco boutiques, when I bought an enamel bracelet and gavroche, respectively.
Even had great service in Melbourne when I browsed three weeks ago.
Unfortunately, Sydney is very hit and miss every time I go... and this is my local boutique too...
Even had great service in Melbourne when I browsed three weeks ago.
Unfortunately, Sydney is very hit and miss every time I go... and this is my local boutique too...
SA at store B said that since store A issued the store credit I have to buy B/K at the original store. But SA said I could buy anything that's not B/K at store B using my store credit. So pissed! SA also said that if I wanted to use my store credit I should go back to original store and work w them to get B/K.
If I wanted the B/K they will offer me, my friend who I'm traveling w has to pay for it. Ridiculous.
Thank you purselover888 and VigeeLeBrun for your reply.
edwinjoseph...I hope the SA can change her mind and give you a room to negotiate.
I just want to say I couldn't have been better cared for in the boutique on Rodeo Drive in LA this past week! The SA's there were pleasant, helpful and charming! ALL of them! I purchased a shawl and a breakfast cup and saucer....two non-big-ticket items but they treated me as if I had walked in to pick up a special order croc Birkin! Loved the experience.
Now if only the SA's in the SF store would behave the same way.......
Now if only the SA's in the SF store would behave the same way.......