Hi,
So please don't kill me for saying this, I know it sounds like blaming the victim, but...I think being "too nice" and authenticating when the information is not completely consistent with the rules is also adding to the problem. That and the fact that authenticators can skip a post intentionally without letting a poster know can lead to some bad behavior by some otherwise normal people, especially newbies. It goes like this, " I read through the thread and I know I am supposed to link all the pictures listed at the beginning but I do not have one of the rivet and I don't have a lot of experience using photo bucket. I've seen that sometimes the authenticators have been able to give opinions without good rivet pictures in the thread so I'll give them what I have." Later when nothing happens the thinking turns to "Well I have not had a response, I see that others have been skipped and used the "Bump" feature, I think I will do that, that way they can tell me what's going on. Gee, I hope I hear from them soon, I am getting anxious to buy/return the item before it is too late". More time elapses and the poster gets more anxious and more pushy, asking for more and more bumps and pleading for a timely response. In the panic, they become the demanding ungrateful poster. If they are responded to with the request for pictures of the rivet at this point, they are unsettled because now in addition to trying to do something they have not done often enough to be comfortable doing, using photo bucket, they have the time pressure because they wasted all this time just to get to this place, so instead of complying with the request they try to convince the authenticators that THEIR item is like other items that did not need the additional pictures.
The authenticators rightfully are getting irritated that the person is not complying with the format and is being pushy in asking for them to authenticate without all the necessary information.
Neither party are "bad people" but the time pressure and lack of familiarity with how to comply with the requests for the required information lends itself to unfortunate interactions.
I think a form that does not let itself get forwarded to the authenticators until it is complete with valid links and pictures will allow requesters to receive timely feedback on whether what they have submitted is sufficient and if not having help buttons to instructions on how to get the missing info may go a LONG way in solving this problem. At least the requester will be frustrated at the form and not the authenticators.
Just my pennies worth of thought.
. I said this above, but I am probably much more lenient than some would be, but I try to see if people are just having an off day or if that is more there style. If there is a member who is constantly combative, then yes, we do consider temporary or permanent banning. Some members simply just don't get along, and we don't ban for that but we do have the ignore feature which helps. 
:devil:
