tPF authenticator discussion

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#317
Swanky Mama Of Three said:
Because some days we get literally 100 reported posts!
We can't PM every offending member plus all the members that push the report button, it's not necessary or feasible. We look at EVERY reported post and then the mods choose whether any action is needed or not. But they're all read, by several people.
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However if an authenticator has sent PM a to Megs or to a Mod, as Megs instructed we authenticators to do, I fully expect a reply to that PM.

We authenticators have been reading page, after page, after page about how we are appreciated, how things will change to show we are being supported by administration and the mods. We have been given specific instruction by one of the forum owners to PM her on problems.

Taking care of the problem is one issue, but if the spirit of supporting the authenticators here is to be taken seriously, it's not only appropriate, it's the right thing to do to send the authenticator a short acknowledgement. It doesn't take 10 seconds to type "Thanks! I'm on it." and hit the Submit button.
 
#318
Prada Psycho said:
However if an authenticator has sent PM a to Megs or to a Mod, as Megs instructed we authenticators to do, I fully expect a reply to that PM.

Taking care of the problem is one issue, but if the spirit of supporting the authenticators here is to be taken seriously, it's not only appropriate, it's the right thing to do to send the authenticator a short acknowledgement. It doesn't take 10 seconds to type "Thanks! I'm on it." and hit the Submit button.
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To the first part... Yes, of course! But that wasn't what was suggested.

The second part is tricky because the admins don't always know who the regular authenticators are in every single forum. Unfortunately we have some forums that don't have mods so the admins get those reports.
 
#319
missbanff said:
This is where it get so friggin tiring.



We are told to report and PM if we see an issue. We do that.



Then we are told we 'handled it beautifully' in the thread and no further action is needed. The offending members NEED TO HEAR IT FROM YOU GUYS.



You saw the response she gave us. "There

Is nothing wrong with a second opinion."



How are you guys helping us, exactly?
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My opinion (which I posted previously) was that any member authenticating without proper photos SHOULD be PM'd by us. I'm not an LV mod, so I assume it's being handled on their end.
 
#320
I'm catching up on this thread. Sorry guys, I was sick over the weekend and haven't been online much at all. I just saw the PM last night and I have to do my due diligence before I decide what to do and catch up on what has happened.

I did tell people to PM me and that is exactly what did happen - and I appreciate that so much. I'm sorry I was sick and not online. That was bad timing that couldn't be helped. Will write more in a bit.
 
#321
Prada Psycho said:
However if an authenticator has sent PM a to Megs or to a Mod, as Megs instructed we authenticators to do, I fully expect a reply to that PM.
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Swanky Mama Of Three said:
To the first part... Yes, of course! But that wasn't what was suggested.
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Megs said:
I'm catching up on this thread. Sorry guys, I was sick over the weekend and haven't been online much at all. I just saw the PM last night and I have to do my due diligence before I decide what to do and catch up on what has happened.

I did tell people to PM me and that is exactly what did happen - and I appreciate that so much. I'm sorry I was sick and not online. That was bad timing that couldn't be helped. Will write more in a bit.
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Clearly, I didn't imagine, misread or misinterpret what was said, Swanky.....

Thanks for this post, Megs. Feel better. :hugs:
 
#322
I want to remind everyone that mods are volunteers too and we action on items requiring it. We are not on 24/7 nor are we expected to be. If you think I am going to PM every member who reports something, you can forget it. I do respond to PMs but sometimes it takes me a few days.
 
#323
Swanky Mama Of Three said:
To the first part... Yes, of course! But that wasn't what was suggested.

The second part is tricky because the admins don't always know who the regular authenticators are in every single forum. Unfortunately we have some forums that don't have mods so the admins get those reports.[/QUOTE]

Swanky, I mean this with all respect and no snark - but don't you think that's a problem in and of itself?? Especially in the high volume AT threads?

As it has been said here time and time again - MUCH of what this forum is known for is the AT threads....and their credibility is suffering. Not knowing WHO your trusted authenticators are - especially in the high volume threads - is a BIG problem, IMVHO.
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#325
missbanff said:
Swanky, I mean this with all respect and no snark - but don't you think that's a problem in and of itself?? Especially in the high volume AT threads?

As it has been said here time and time again - MUCH of what this forum is known for is the AT threads....and their credibility is suffering. Not knowing WHO your trusted authenticators are - especially in the high volume threads - is a BIG problem, IMVHO.
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I agree with this. I know there are many threads with AT but it shouldn't take that long to set-up and maintain a list of "trusted authenticators by brand". This is how Hermes sub-forum is based on and it's really a very well maintained AT section.
 
#327
Prada Psycho said:
Clearly, I didn't imagine, misread or misinterpret what was said, Swanky.....

Thanks for this post, Megs. Feel better. :hugs:
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I did get a PM, but there are so many other ways people report - some reported posts, some posted directly about it, some posted in the AT thread. There was a variety, so Swanky wasn't wrong!

Thanks, finally feeling a bit better!

missbanff said:
Swanky Mama Of Three said:
To the first part... Yes, of course! But that wasn't what was suggested.

The second part is tricky because the admins don't always know who the regular authenticators are in every single forum. Unfortunately we have some forums that don't have mods so the admins get those reports.
Click to expand...

Swanky, I mean this with all respect and no snark - but don't you think that's a problem in and of itself?? Especially in the high volume AT threads?

As it has been said here time and time again - MUCH of what this forum is known for is the AT threads....and their credibility is suffering. Not knowing WHO your trusted authenticators are - especially in the high volume threads - is a BIG problem, IMVHO.
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After this thread happened and I've had the opportunity to talk to a bunch of people - those who authenticate, those who use the authentication threads, mods, and members alike, I came up with a bunch of ideas on how to help these threads run better. Some of them are being enacted ASAP, others will take a little time.

Swanky was right in saying I didn't always know how was the trusted authenticator in each thread. I know some of the bigger threads, but not all of them. I am working on a list and will work with the trusted authenticators on this.

We learned a lot from our mistakes in these threads - and will keep learning - but I truly believe we have some great new ideas to make the Authenticate This threads much better for the authenticators and everyone involved.
 
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#328
Megs said:
I did get a PM, but there are so many other ways people report - some reported posts, some posted directly about it, some posted in the AT thread. There was a variety, so Swanky wasn't wrong!

Thanks, finally feeling a bit better!
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I'm specifically referring to private messages that are sent directly to you by known authenticators, nothing more. This was what authenticators were told to do.

Yes, there does need to be some type of list of authenticators for each AT subforum that the mods can reference. It may not be possible to be fully comprehensive, but there are generally "regulars" that authenticate for [whatever the designer AT], so it shouldn't be a big deal to list those.
 
#329
Prada Psycho said:
I'm specifically referring to private messages that are sent directly to you by known authenticators, nothing more. This was what authenticators were told to do.

Yes, there does need to be some type of list of authenticators for each AT subforum that the mods can reference. It may not be possible to be fully comprehensive, but there are generally "regulars" that authenticate for [whatever the designer AT], so it shouldn't be a big deal to list those.
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Ya, I did get a PM from an authenticator and it was so appreciated. Bummer I couldn't get to it sooner, but I think you know I'm on top of PMs when I am healthy! :tup:

Working on the list - already started it, some subs I need to ask around, but for many it is straight forward. :yes:
 
#330
Megs said:
Ya, I did get a PM from an authenticator and it was so appreciated. Bummer I couldn't get to it sooner, but I think you know I'm on top of PMs when I am healthy! :tup:

Working on the list - already started it, some subs I need to ask around, but for many it is straight forward. :yes:
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That was the point I've been trying to clarify that Swanky didn't understand: your personal instruction for authenticators to private message you personally when we had issues on our threads.

It was in no way referring to the reporting function on the posts. That's a completely different issue all together.

Yes, bad timing on that instruction and you being under the weather. This too shall pass.
 
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