Tory Burch Tory Burch quality

[viacarolina2394]

My Pacey flats gold line came off

and on my snakeskin rev as the emblem just fell off IDK what to do. I bought them at Saks....

 

[gordomom]

I bought some Eddies and found that the padding was so flimsy that I could feel the platform under the heel stack. It was a small round heel stack so it dug into my foot just walking around my hard flooring so back they went...😔

 

[Stophle]

I own many pairs of Revas and have only had problems with one (most of the ones I own are the tone on tone leather emblem ones, the problem I had was with the metal emblem coming off my black leather pair). I also own a few TB bags and haven't had a problem with them until now.

My husband bought me a sale plum colored large 797 bag from a boutique, as a combination birthday and Valentine's Day gift. Last week I noticed one of the "screws" had fallen off the strap. Turns out the "gold tone hardware" is just that, gold tone. It isn't even metal, it's plastic. The screw head broke right off the strap after using it for less than one month (I had it for a while before I changed into it). I'm not happy at all about that and am debating contacting customer service, but am not sure what all they could or would do. It's sad because the leather is amazing on the bag and reminds me of my Fendi spy bags.

I'm definitely beginning to question TB quality on certain styles of items. Sad, I wear Revas every day.

 

[socialskipper]

My Pacey flats gold line came off

and on my snakeskin rev as the emblem just fell off IDK what to do. I bought them at Saks....

I bought my Quinns from Neiman Marcus. As long as you have proof of purchase to verify their authenticity, TB can repair them for you. I emailed them my NM credit card statement with the account number blacked out and that was considered an acceptable proof of purchase.

 

[mommyful]

i use to stan for tory burch flats
but the last 2 pairs i bought completely fell apart within a month of wearing them NEVER again will i purchase tb shoes...

Oh i kinda sometimes think about tb quality and m happy someone has too. One of my tb slippers broke after 2days of purchase one time. And the one i got from nordtrom for my birthday newly came out last year "large dakota" i love it and it
Is so pretty but there are already dots and signs of peeling that scares me cuz i wanted to keep it as long as i can.

 

[nv0514]

I agree. My caroline flats tore on the sides after only a few months.

 

[meandanitoo]

I bought my first pair of pumps from Tory Burch at their end of season sale this past fall. The shoes retailed for $450 but I caught them on sale for $229 - The shoes were 4" tall and had absolutely no padding inside - I wore them to work and had to take them off after about 10 minutes of wear, they were so painful that it felt as though I were balancing barefoot on concrete on the balls of my feet! Also, the t-strap part of the shoe was literally pressing down on the top of my foot and causing the metal closure to dig into the top of my foot.

Upon close inspection I could see bubbling in the leather on the heels and some of the glue between the bottom of the shoe and the sole could be seen. The style of the shoe was really cute but the quality was just awful. That was just about enough for me and is the last time I purchase anything from Tory Burch.

 

[toheavenx]

I have not had a problem with the quality of the bags, but my revas are a different story.

The first pair I ever bought, I ruined through my own fault (Revas on a pouring rain day) so I tried to be very careful with the second pair of Revas I bought. I wore it about 3-4 times out and the leather on the back of the shoe is already all torn. Not happy about this at all.

 

[Syrenitytoo]

Thanks! I really hope so too! I have several TB bags and articles of clothing that have been great, so I was super bummed when the shoe split.

This is a bit odd for some people I bet, but the way I look at it is that I will spend money on things such as handbags as I can control where I set them but a shoe, that is expected to walk on the ground in many different climates - I cannot justify spending a lot of money on as I know it won't make it the duration. It's as simple as that. I do love TB handbags. Robinson Double Zip, (albeit very heavy), love love the dome satchels, and am waiting for th 797 compliments of the Friends and Fans sale this week!! Not to mention that I did in a weak moment go to Nordies to try on TB Revas and they simply were not comforable. I ended up buying two pair of Sam Edelmans which I can wear for a whole day - the real test!

 

[MJDaisy]

my saffiano leather bags from tory burch are supposed to be scratch resistant. I think that is very untrue. i am sad to report that I have 3 saffiano leather torys (an orange robinson double zip, a luggage robinson dome, and a mint mini dome)...my orange robinson got scratched by my FINGER NAIL the other day, a significant scratch!!!! i'ms orry but a scratch resistant bag should not be getting marked up by my finger nail. I've also noticed the plastic edges of my bags get really dirty...i'm debating cleaning them with soap and water but am scared of messing it up more. I am really disappointed, if I'm paying $600 for a bag, I don't want my nail to scratch it. Especially if it claims to be "scratch resistant".

 

[CoachCruiser]

Geez, I'm new to TB and I saw a pretty grey foldover/flap purse that I was thinking of getting at the TB Outlet at the Wrentham Outlets in MA. But after reading all of these reviews I'm having second thoughts...! Thanks for all of your feedback; this is a very helpful thread.

 

[socialskipper]

This is a bit odd for some people I bet, but the way I look at it is that I will spend money on things such as handbags as I can control where I set them but a shoe, that is expected to walk on the ground in many different climates - I cannot justify spending a lot of money on as I know it won't make it the duration.

This is where it's a toss up for me. If I buy cheap shoes, they hurt my feet because they lack proper support or they fall apart. If I'm paying $250 for a pair of flats, I expect them to at least hold up! My mom keeps telling me to invest in good shoes, which is what I expect TB to fall under. I'm pleased to report that - knock on wood - my replacement Quinns have held up much better than the first pair so far!

 

[MJDaisy]

Geez, I'm new to TB and I saw a pretty grey foldover/flap purse that I was thinking of getting at the TB Outlet at the Wrentham Outlets in MA. But after reading all of these reviews I'm having second thoughts...! Thanks for all of your feedback; this is a very helpful thread.

i think it depends on what you want. if you're going strictly for quality and a bag that can take a good "beating" if you will, I would not suggest tory burch. I continue to buy tory burch because i love the look of her logo and the way wearing the brand makes me feel. I don't expect her stuff to last the test of time, but I continue to buy. If you love the bag and can get a deal at the outlet, I vote go for it!

 

[CoachCruiser]

i think it depends on what you want. if you're going strictly for quality and a bag that can take a good "beating" if you will, I would not suggest tory burch. I continue to buy tory burch because i love the look of her logo and the way wearing the brand makes me feel. I don't expect her stuff to last the test of time, but I continue to buy. If you love the bag and can get a deal at the outlet, I vote go for it!

Thanks so much by your input, MJDaisy! I hope the bag is still there; not going until the weekend. I'll do a reveal if I'm lucky enough to get it. And p.s. I love her logo, too!!

 

[brittanyscs]

I first started having quality issues with my revas but jus blew it off as uncomfortable shoes like I have noticed so many other people say. Now looking back I've had problems with almost all of my tory items including my wallet/card holder, large logo earrings,
Now my most recent purchase of my never worn Caroline's that are two different colors on one shoe! Am I the only one having quality issues?? I adore this brand and would hate to have to write it off forever.