Tory Burch Tory Burch quality

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#151
I avoid TB shoes and bags - mostly for quality reasons, but I also find some of the logos too prominent and the hardware can look cheap. The one bag I have I bought for a vacation, but once I really used the bag the hardware started to come apart and it just did not wear well.
I want to like the clothing. I find the ads compelling but the quality is really uneven. I have some great shorts that are fully lined and very well made from 2 or 3 years ago. but the next season everything seemed off. I also really dislike the way the runway items will show a long length or beautiful detail then the retail item comes out and is much less appealing.
 
#152
brittanyscs said:
I first started having quality issues with my revas but jus blew it off as uncomfortable shoes like I have noticed so many other people say. Now looking back I've had problems with almost all of my tory items including my wallet/card holder, large logo earrings,
Now my most recent purchase of my never worn Caroline's that are two different colors on one shoe! Am I the only one having quality issues?? I adore this brand and would hate to have to write it off forever.View attachment 2168246 View attachment 2168247 View attachment 2168248 View attachment 2168249
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No, you are not. A few months ago I ordered the 797 bag in navy and when it arrived I thought it was beautiful but the leather made such a loud noise carrying it that it was ridiculous. Called and the rep was nice and asked me to move the bag so she could hear the noise. She said it sounded like a washing machine. Returned it. Ordered the middle size version in red and it was good. A friend ordered the same bag in another color and the zippers were faulty. Probably won't buy another but I will wait and shee.
 
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#155
I have a pair of Revas I bought a few years ago that I've worn less than 20 times because of how they feel.

I've noticed the quality has gone down on the brand and won't be purchasing from the brand again.
 
#156
No Cute said:
So my daydreaming about the Robinson Triangle in saffiano leather can just go away? They quality is bad and I'll be sorry if I ever can afford it, eh?
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Not necessarily;

I have 4 TB bags, no problems with quality at all. If possible go to a boutique and pick out your bag in person so you can inspect for uneven stitching, etc. I have been carrying my Strawberry Amanda hobo all summer and it just gets softer and nicer every day.
 
#157
I'm glad to hear this. I just bought a 797 satchel on sale at Bloomingdales but when I read about all the complaints about TB quality, I have been thinking about whether I should return the bag. Now I think I'll take a chance and keep it.
 
#158
I just chalked it up to the brand (shoes) not being comfortable on me. I never realized maybe it was a straight-up quality issue. I have a pair of Eddie bow flats (with the rhinestones) and while they are by far my most stand-out and complimented shoe, they hurt like hell. The padding only covers a fraction of my foot while I walk, and the sides of my feet are literally falling off a ledge w/in the flat onto the hard ground. I get blisters every single time I wear them. I have never been in a flat so uncomfortable. Just unbelievable. It shouldn't be THAT hard to make them comfy.
 
#159
I purchased some ballerina flats for my sister for easter in April. She wore them twice before the sole came off on BOTH shoes! I also have a TB bag which i used to use on a daily basis. After about 5 months of use, the black handles began to fade and show enormous amount of wear and tear use. I was excited to to have purchased that bag when I first did... I was so excited that I purchased one for my sister, mother, aunt and self, and we ALL came across the same problem after a few times of use :(
 
#160
I own to pairs of Revas. I bought the first pair in August 2010 and have them on today. I have worn them just about every day since I first purchased them (I work downtown and I can walk in these so easy to get where I need to go). I purchased my other pair in December of 2011 and alternate these with my pair from August 2011 depending on what I wear (one has a silver emblem and one has a gold emblem) and they still look good and feel great. No problems with the soles and I walk VERY HARD.

I also have tan riding boots that I got last winter and wore very often and they are in great shape as well.

Seeing all the comments has me a little worried though because yesterday I purchased the TB Marion Slouchy from Neiman's and though it looks great and feels great, I'm wondering if I will start having horror stories that some of you have about the quality of the bag :(
In all fairness I recieved the Prada Vitello Daino Hobo last December as a gift, toted it until May of this year and noticed after about a month of carrying it that the threading started to come apart on the handles where the hardware is connected, so I believe that all designers need to do better quality control to make sure that defective bags don't make it to the stores.

Has anyone has the Marion long enough to know anything about the quality of the bag?
 
#161
speaking of quality. am i crazy or is the tory burch gold envelope clutch made out of pvc? that's what it says on bloomingdales and another site. my gfriend just bought one for $395 and i don't want to know it's not leather. please advise!
 
#163
I posted a long time ago, back on page one of this thread. I still think the quality has been great on most of the items I have purchased. I do purchase mainly shoes and the only item I have had issues with are black Revas.

I have bought 4 pairs of wedges (Sally 2s, Quinns), 2 pairs of driving loafers and around 12 pairs of Revas, Ambrose and Eddie flats (I love my bow flats and find them to be very comfortable).

My feet are very narrow and I have very good luck with the fit and comfort level of my flats. Most have held up well.

I purchased my first piece of clothing this summer. I bought a cotton dress that became one of my go to pieces and it still looks new after very heavy wear. However, I will still be very careful purchasing any clothing, because I still think most of it looks badly made and seems to get shopworn very easily.
 
#164
brittanyscs said:
I purchased these from Nordstrom as well. I've never had to return anything there but hear great things about their return policy. I just need to decide on exchanging or returning.
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Yes, I would definitely bring them back, if you got them from Nordstrom. I used to work in the shoe dept. a few years ago and their return policy is really great...
I have the same flats and I got them from the TB store. I noticed peeling of the leather and was so disappointed. I also own the robinson wallet in "saffiano leather" in black for just one year now and the leather is not only peeling but the hardware is tarnishing BADLY.

So disappointed. After just one year I would not expect this from Tory Burch and it's not like I throw my stuff around I really was super careful with my wallet. So sad :( because Tory Burch make such cute accessories etc.
 
#165
TiffanyyAnn said:
Yes, I would definitely bring them back, if you got them from Nordstrom. I used to work in the shoe dept. a few years ago and their return policy is really great...
I have the same flats and I got them from the TB store. I noticed peeling of the leather and was so disappointed. I also own the robinson wallet in "saffiano leather" in black for just one year now and the leather is not only peeling but the hardware is tarnishing BADLY.

So disappointed. After just one year I would not expect this from Tory Burch and it's not like I throw my stuff around I really was super careful with my wallet. So sad :( because Tory Burch make such cute accessories etc.
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My first continental wallet was from Tory Burch. It was black patent leather with her emblem on the front also in black patent leather. Not even two months after getting it, it started peeling terribly. I called Tory Burch and they said I would need to send it to them and they would make a determination. I ended up just calling Bloomingdales (where my mother had purchased the wallet) and they allowed us to return it.

The wallet incident as well as my previously discussed boot incident are the two reasons why I will only purchase Tory Burch from department stores. They stand behind her products better than her stores do. The only time I ever purchase from her stores or site is when I get one of those $50 promos.

The quality on her Revas I have also found to be pretty poor - not the tumbled leather or suede, only the normal leather ones. After only wearing a handful of times, they tend to look pretty beat up.
 
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