So I was a total fail with Coach online and I store as thought I snagged the Cassie 19 in chalk right when they first got marked at 50 % off…. Literally at midnight my time I bought it and called next day snd was told store confirmed it and will be shipping …. Then they never shipped and order was cancelled. Was told they had it on hold for a current customer and if they didn’t take it they would ship to me… I can’t believe they would get the order from coach.com to send me it then they sell it to another?! I was so disappointed. Called stores near me to do a search for it. Spoke to managed her in Arrowhead location in Phoenix and she never called me back… so I just gave up. Them I just nabbed a chalk Cassie 19 on EBay in new unused condition for 155.00 on EBay. I feel fortunate…. Very reputable long term seller who shared they got it from Dillards… I do believe 19’s will surface at the outlets…., just a matter of when exactly as I bet they’ll sell out in a minute and I don’t want to deal with let downs from a coach cancellation again…
Oh my goodness, that’s so frustrating! I would be so upset with that store since technically you paid for the bag first since you purchased it online and it was yours… until they decided they wanted to make a sale (probably to meet the store’s sales goal).
I’m so sorry you had to go through that but I’m happy you got one in the end!
It was such a dash to get the Cassie’s at the latest discount that I can only imagine how it’ll be when/if they reach the outlet.