Need to revise this review just a bit - I still believe this is a good seller, but you should be VERY sure of your purchase. Owner is all the things I said, but I no longer believe she has things checked out as thoroughly as she should. The first bangle I bought from her was not jade. She said this was only one of two that had not been checked by her jeweler, but it did show on her presidium tester as jade. SG test was in the range for serpentine or agate. She does NOT accept returns. Ever. She was a bit defensive at first, but then when she looked at the pictures of my test, very apologetic. She offered me my choice of two higher priced bangles or earrings. So I walked away a happy customer.
Bought another bangle from her and either I broke the delicate safety chain right away or it arrived that way. It was possible to hook the broken links together, so it may have arrived that way or I may have broken it when I first tried it on, I don't know. I was so excited! When I took it to my jeweler, I was advised the safety chain was the least of my problems and the hinge was cracked. Told the seller, not expecting anything, just wanted her to know that I was having to invest another $100-200 in this bangle and was disappointed about this. She was VERY defensive. Apparently no other customer of hers has ever complained that her items were not as represented. Just me. Twice. In 15 years of selling. Hard to believe, no?
So if buying from her, just be sure you love the item, as she does not accept returns and you may have to put more money into it, as I am to repair my new bangle. In fact, after thinking on it, it seems her whole business model is set up to protect herself and not her buyers, as it certainly is not set up for anyone's convenience. She accepts only money orders or checks and has a very clearly stated no return policy, so you do not have much recourse if you are not happy. Also, she is very slow to ship.
All that said, I am not saying don't buy. She has very nice items, good prices and will work with you on layaway. 2 out of my 4 purchases from her were trouble free. All the items I have from her now are great quality for the price. Just wanted to leave a balanced review so anyone can assess possible risk for themselves.