the PANDORA Thread

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#6,781
luckyduckybunny said:
I had a pretty bad experience with my bracelets and I will never get them cleaned at the Pandora shop again. The first time I did it was great and they looked wonderful afterwards. But the second time I had them washed there just a couple weeks ago, they came back looking horrible. When I gave them, it was a new girl and she had trouble getting the clips off and got the safety chain stuck. Then she asked another girl for help counting the beads and I felt like I wanted to just take them back but I figured whatever she is just learning. But then when I went to pick them up the next day, 3 of them were all stuffed into one bag and the other 2 were missing! They could not find them and they pulled out a big drawer of random bracelets and asked me to describe mine and show them pictures, which thankfully I had on my phone! Then I looked at them and they looked worse really. They honestly looked worse than when I gave them in and my square shaped beads now look very used. I was really just extremely relieved that they found my bracelets that I did not even think to say to them that they messed up my bracelets. But after getting home I really examined them and there is a scratch in the enamel of my love letter bead and a few others are really banged up. I wanted to go back and really make a fuss but my husband told me it was probably futile because what are they going to do ? Give me new beads? No. If anything I should have said something when I picked them up so. I will never give anyone my bracelets to clean again! Even if I have to buy 50$ worth of polishing cloths I would prefer that.
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I would take them back, especially since you have pictures to show the condition they were in before you sent them in to be cleaned. The store clerks sound a little clueless; the places I take mine into take a picture of the bracelet while you are in the store, show you the picture and I take one on my phone so I can see they put the charms back on in the correct order if there are pearls on it.


Different stores use different cleaning methods but it should be based on what is on the bracelet, not a one-cleaning-fits-all method. I have had plain silver bracelets cleaned in a tumbling machine, while others are cleaned with cloths, and a dunking. Ask what they use to make sure they know what they are doing. Some SA's are sloppy or they haven't been trained properly or they are lazy.
 
#6,782
fuzzymummy said:
I would take them back, especially since you have pictures to show the condition they were in before you sent them in to be cleaned. The store clerks sound a little clueless; the places I take mine into take a picture of the bracelet while you are in the store, show you the picture and I take one on my phone so I can see they put the charms back on in the correct order if there are pearls on it.


Different stores use different cleaning methods but it should be based on what is on the bracelet, not a one-cleaning-fits-all method. I have had plain silver bracelets cleaned in a tumbling machine, while others are cleaned with cloths, and a dunking. Ask what they use to make sure they know what they are doing. Some SA's are sloppy or they haven't been trained properly or they are lazy.
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It's been a little over 2 weeks now so, there is nothing I can do now. I would look like a crazy person going in there now. I wish I had a little more nerve when it happened.
 
#6,783
I asked already a while back but no one seems to know, why they have not put the spring collection in the bracelet designer yet? Seems kinda silly that they have the summer one up but not the spring. And the UK website has more of the summer than the Pandora.net site.


Anyone know why?
 
#6,784
luckyduckybunny said:
It's been a little over 2 weeks now so, there is nothing I can do now. I would look like a crazy person going in there now. I wish I had a little more nerve when it happened.
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You know that saying.. nothing ventured, nothing gained. Even if you went back to talk to the manager and explain what happened, especially the drawer of random bracelets (insane!!) and let them know that the bracelet looks worse than when you initially brought it in. At the very least, they'll offer you nothing or they could exchange your scratched charm with a new one. And if they do nothing, I would let them know you will take your business elsewhere; I am sure there is no shortage of Pandora stores in Montreal!
 
#6,785
i have a question, i have been wearing my bracelet, but I have charm print on my wrist, anyone else has this? :D does that mean my bracelet is too tight? it is quite full now but the bracelet itself can still move around i don't feel tight or anything..
 
#6,786
Jenniedel said:
Hello, ladies! I'm going to NYC in about 2 weeks and I plan to get some charms (the apple charm as a souvenir plus open work or muranos) because pandora is more expensive locally. So can anyone help point me to stores where service is great? And would you know if sales/promos will be going on around that time (2nd wk of July)? I really want it to be a happy, memorable experience. Thanks in advance! :)
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Hi, there ladies! Any feedback on my queries on NYC stores and sales/promos? Thank you!
 
#6,787
Ms.Qi said:
i have a question, i have been wearing my bracelet, but I have charm print on my wrist, anyone else has this? :D does that mean my bracelet is too tight? it is quite full now but the bracelet itself can still move around i don't feel tight or anything..
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I have that too, my bracelet is not too tight as I am sure that yours isn't either. I asumed that it happens when I cross my arms if you know what I mean.
I don't think it is anything to worry about.

Jenniedel said:
Hi, there ladies! Any feedback on my queries on NYC stores and sales/promos? Thank you!
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No, I can't help you. Just wanted to say I have read your question and have a good time in NYC. Wish I were you :)

luckyduckybunny said:
It's been a little over 2 weeks now so, there is nothing I can do now. I would look like a crazy person going in there now. I wish I had a little more nerve when it happened.
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I do think you can still go back. You explaine that you were to much in a shock to react rightaway. I think the shop manager would like to know that this is going on in his store. If you explaine in a polite way that this happened and that you still feel bad about it and ask if there is anything they can do for you I think they will try to make it up to you. It would be bizar if they didn't.

luckyduckybunny said:
I asked already a while back but no one seems to know, why they have not put the spring collection in the bracelet designer yet? Seems kinda silly that they have the summer one up but not the spring. And the UK website has more of the summer than the Pandora.net site.


Anyone know why?
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No, no idea. Why don't you email them? I emailled them once with the idea of the windmill and the summer collection has a windmill in it. Maybe it would have been in the collection anyway, but it's nice to think that they do something with the calls of costumers :D
 
#6,788
Ms.Qi said:
i have a question, i have been wearing my bracelet, but I have charm print on my wrist, anyone else has this? :D does that mean my bracelet is too tight? it is quite full now but the bracelet itself can still move around i don't feel tight or anything..
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Hey Girls! I'm new to this thread but I've been reading it for such a long time. I've been collecting pandora since the fall of 2010 so almost 4 years by now. My collection isin't too big, but I've got 4 bracelets:
a silver one which is almost finished,
the other silver one which I keep only 2 clips and 3 beads,
a silver oxidised which is empty and I don't know if I want any beads on it,
and a grey double leather without any charms too.
I also have 2 fabric cords - black and orange.

Ms.Qi I had the same problem with my horse and home sweet home charms - they were too uncomfortable to wear on the bracelet which was almost full so I got 20 cm instead of 19 cm one, and now I keep these two charms of the shorter bracelet. I definitely don't like having charms press against my skin to the point it's getting uncomfortable.
 
#6,789
Now I'm thinking if I made myself clear enough. When the 19 cm bracelet was almost full the horse and house charms were uncomfortable to wear so I got 20 cm bracelet and transferred all of the beads on the longer one except the horse and the house, and these two i keep on the shorter bracelet with just one more murano bead and 2 clips. I like this 'almost empty' bracelet - it's so comfortable to wear compared to the one which is almost full!
 
#6,790
Ms.Qi said:
i have a question, i have been wearing my bracelet, but I have charm print on my wrist, anyone else has this? :D does that mean my bracelet is too tight? it is quite full now but the bracelet itself can still move around i don't feel tight or anything..
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I get that sometimes, it doesn't mean your bracelet is too tight, it just happens because of the odd shapes of the charms.
 
#6,791
Ms.Qi said:
i have a question, i have been wearing my bracelet, but I have charm print on my wrist, anyone else has this? :D does that mean my bracelet is too tight? it is quite full now but the bracelet itself can still move around i don't feel tight or anything..
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I always get marks on my wrist even if there's no pressure on my bracelets at all. Maybe my skin's too soft? :p But I find that even charms like my sunburst clips leave marks, let alone ones like the snowflake clip. (The number of times I've gotten pseudo-snowflake tattoos...)
 
#6,792
Jenniedel said:
Hi, there ladies! Any feedback on my queries on NYC stores and sales/promos? Thank you!
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Hi there!

Not sure about good stores to go to...but there is a promo in July.

US and Canada (July 10 – 20): Free single leather or multi-strand cord bracelet with $100USD ($125CAD) purchase.

You can check charmsaddict.com for the latest news and promos as well! Hope this helps! I hope to take advantage of the promo for sure!
 
#6,793
thats good to know that im not the only one! haha

i'm actually quite new as well...so i sometimes maybe have silly questions hope all you girls don't mind. I was wondering, the bracelet should be wore below that wrist bone or above? cause when i wear it, it at first above my wrist bone then it slides down a little got stuck on my wrist bone then i have to phycially pull it down to below my wrist bone?? but it isn't the most comfortable...so i don't know.... anyone?
 
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