This one is actually a better one. They are all together on www.mypandora.com.au
Forgot about that one, sorry!
The bracelet builder is good there too, although not in 3D format.
Have fun!

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This one is actually a better one. They are all together on www.mypandora.com.au
Forgot about that one, sorry!
The bracelet builder is good there too, although not in 3D format.
Have fun!
Have made some minor changes to the arrangement of my bracelet......... still think the ring of roses bead on the left next to the dangle is on count down to exit my bracelet... he better be on his best behavior!
Hi ladies, I'm after a little bit of advice please. In May I bought a couple of Pandora rings from unforgettablemoments.co.uk and I only recently discovered one of them doesn't have any hallmarksbecause I took it in store to be cleaned!! I've sent this complaint letter off to them (and cc'd Pandora customer services).
Do you think I'm being unreasonable? I'm hoping this can be sorted out pretty quickly. Has anyone experienced this before, if not with this website, any other similar incident??
TBH it really upset me to think I may have been scammed, so I'm hoping they won't mess me about x
I placed an order with you on 25th May 2010 for two Pandora rings: 190139 (size 58) and 190826AM (size 59). My order number is XXXXXXXXX
http://www.unforgettablemoments.co.uk/view_product.php?id=1195
http://www.unforgettablemoments.co.uk/view_product.php?id=486
The reason for this complaint letter, is that I have taken them into a store to be cleaned and to my utter dismay ring 190139 does not have any hallmarks. It is my understanding having spoken to a representative from Pandora this week, that all their silver jewellery is hallmarked 925 and ALE. This unfortunately leads me to question the authenticity of the ring.
The ring 190826AM does have hallmarks: 925 and ALE. However, due to the issue noted above, I cannot help but also question the authenticity of this ring.
Upon advice, I would like you to issue me with a replacement ring 190139 (size 58) with genuine hallmarks, and if this cannot be done I expect to be refunded. I would also like you to prove the authenticity of 190826AM.
I expect this matter to be resolved at your earliest convenience, I do not expect to pay postage.
I look forward to hearing from you [/I]
Thanks heaps, Using_Daddy's_$$ !!
tiggernic - good luck with trying to replace it, hopefully they will help you - Pandora is normally pretty good with things like that.
I know Pandora have strict quality control, but maybe the odd piece does get through with missing hallmarks, defects etc?
I hope you get it sorted soon. x
Thanks ladies. I had a response to my email today assuring me their pandora products are authentic... and they can exchange it for one with hallmarks, plus refund my postage of it to them.
Fingers crossed it will be the end of it x
Good.Glad it's getting sorted out.Is the company you bought off an authorised retailer?
The rep at Pandora said "For your information, unforgettablemoments.co.uk is not an authorized retailer, but as far as I know, their products are authentic PANDORA"
Good to know!! In store only from now on I think.
Thanks heaps, Using_Daddy's_$$ !!
Are you thinking of getting any of the new beads?If so, which ones?
@SydneyGirl, As soon as my store gets the new ones, which only God knows when, I plan on getting the witch, sleigh, purple heart enamel and the red heart enamel. I may get one of the leather with the over-sized muranos on it if I love it. We will see. Hopefully, I'll still have birthday money left over when they come in.
The rep at Pandora said "For your information, unforgettablemoments.co.uk is not an authorized retailer, but as far as I know, their products are authentic PANDORA" <snip>