The Loewe Puzzle

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#226
Can anyone share when Loewe typically releases the next seasons colors? I think I’d like a seasonal color (i have too many tan and black bags as it is), but I’m finding I’m either underwhelmed with what is available or the colors I like are out of stock. So I’m wondering if perhaps I’m just looking at the wrong time of the year?

i wish the small puzzle was available in the ash gray that the hobo bag is available in. The hobo colors are so pretty,
 
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#227
fettfleck said:
Wow, is it really as huge as on the stock photo…? So sorry, that really is an unnerving experience. I would probably still go for it, if I love that bag. If it happens, it will be a very special on…!
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Yes it's huge!! I thought the stock photo was wrong. I've tried the bag on in the medium and I really like that size. The leather is so beautiful and soft to the touch, so I love the bag, but just the ordering process has been extremely annoying.
 
#228
pinkrose398 said:
Guys, I honestly feel like my relationship with the Puzzle bag is cursed. I originally bought a preloved one that turned out to be fake (thankfully I got my money back from Paypal), then I tried to place two orders on Neiman Marcus, both of which were canceled because the bag went on backorder with no estimated delivery date, then I placed an order on 24S for it but they sent me the large one instead of the medium.

At this point, do I even still want the bag?? It's been beyond annoying.

Updated to add: This was the listing from 24S that I ordered. There was a 20% off code last week that I used and worked on this bag. At first I was skeptical because the listing says large puzzle bag, but the dimensions were for the medium. I did a live chat to confirm which size and they confirmed it was the medium, and then today it arrived and it was large...
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My Neiman Marcus backordered puzzle bag also got cancelled :( After close to a 2 month wait... nooo...
 
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#231
Emma1420 said:
Can anyone share when Loewe typically releases the next seasons colors? I think I’d like a seasonal color (i have too many tan and black bags as it is), but I’m finding I’m either underwhelmed with what is available or the colors I like are out of stock. So I’m wondering if perhaps I’m just looking at the wrong time of the year?

i wish the small puzzle was available in the ash gray that the hobo bag is available in. The hobo colors are so pretty,
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I want to say sept and Feb? This is what memory is telling me
 
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#232
Hi everyone! I just bought a new Puzzle bag with palladium hardware. I noticed that the hardware scratches and dents pretty easily. Just wanted to ask if this is expected? This is my first bag with palladium hardware. Thanks!
 
#233
apspt said:
Hi everyone! I just bought a new Puzzle bag with palladium hardware. I noticed that the hardware scratches and dents pretty easily. Just wanted to ask if this is expected? This is my first bag with palladium hardware. Thanks!
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I think scratches are unavoidable, but I have not seen any dents on any of my Loewe hardware. Would you be able to share pics?
 
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#234
apspt said:
Hi everyone! I just bought a new Puzzle bag with palladium hardware. I noticed that the hardware scratches and dents pretty easily. Just wanted to ask if this is expected? This is my first bag with palladium hardware. Thanks!
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Hmmm I have the palladium and have used my bag extensively for more than a year and the hw looks good as new
 
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#237
Greentea said:
Hmmm I have the palladium and have used my bag extensively for more than a year and the hw looks good as new
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ManyMoons said:
Same here. A year old/ used all the time black with palladium.. brand new looking hardware.
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despair said:
Yes all my Loewe bags with hardware have held up really well. I almost want to ask where you purchased the puzzle from, because dented hardware doesn't sound to be quite legit...
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Hi all, thanks for your replies! I bought my puzzle from the Loewe store last month. I’ve attached an image here. There’s a small dent in the left picture and scratches in the right picture. Would you suggest that I reach out to Loewe customer service?

1B6BD37C-C30B-4A92-9715-00762181F919.jpeg
 
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#238
apspt said:
Hi all, thanks for your replies! I bought my puzzle from the Loewe store last month. I’ve attached an image here. There’s a small dent in the left picture and scratches in the right picture. Would you suggest that I reach out to Loewe customer service?

View attachment 5362212
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It looks the hardware was banged pretty well ( dropped ) which resulted in the little chip/dent. It can happen but it wasn’t LOEWE who caused it. Whoever wears this bag did that to the hardware. I think our perception of “ hardware is easily scratched “ is unique to our own subjective perceptions. My 1.5 year old black palladium puzzle slipped off my shoulder twice while i was chasing my toddler at the zoo. One fall on the concrete resulted in the very similar tiny ding like yours. But I caused that wear. I don’t feel like Loewe owes me anything on that. I also strongly believe my Chanels, for example, would have been dead (scratched or chipped a lot worse). That tiny ding never rusted or continued any deterioration months after. That is a testimony of the solid quality palladium hardware LOEWE put it unlike current “cheaper” LV handbags ( bags like discontinued Vivienne or Capuccines have higher quality hardware ) or all of the Chanel handbags.
 
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#239
How has the wear and tear on everyone's puzzle been? I just got a mini puzzle in the classic tan color/leather and wondering whether it will be fragile... the leather is suuuuuuper soft. Even with a new bag, I see some marks on it that are fine since they're small but make me scared about long-term wear. See example below. And fyi Neiman Marcus gave me $100 off for the wear which is why I'm OK overlooking it.

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#240
Has anyone heard anything about a price increase? The medium puzzle tan is on FWRD for $3,150 USD right now but I'm not sure if that's a glitch. It was still $2,990 last night, which is thankfully when I ordered (5th times a charm? wish me luck).

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