It's not even an expensive item, it's less than $35, but this is the first time I've been burned on eBay and it sucks! The seller gave me a USPS confirmation number saying it was mailed in early December. The USPS site says "this item left our warehouse on Dec 4. no other information is available." I had to harrass the seller to file a claim with USPS and he never responded saying that he had done so. So I filed a Paypal claim and he responds by sending me the same damn confirmation number! Big help! Those of you who have been through this, what is Paypal going to do? Whose fault is it that USPS never delivered? I don't remember if I paid by credit card; I think it was out of money that was already in my Paypal account. All for a stupid pink Starbucks thermos!