That's my FAVORITE Club!!

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#4,006
So I finally received my favorite mm in monogram but I saw this... there’s a torn part on the edge of the canvas.... I’m so disappointed... am I crazy to return this piece I’ve been wanting for so long ? [emoji31]IMG_0505.jpg
 
#4,007
lishukha said:
So I finally received my favorite mm in monogram but I saw this... there’s a torn part on the edge of the canvas.... I’m so disappointed... am I crazy to return this piece I’ve been wanting for so long ? [emoji31]View attachment 4231240
Click to expand...

This is horrible. I had the same thing happen to me with the DE favorite mm. There was a hole and scratch in the canvas. I was so excited to get mine too, but it had to go back. Unacceptable quality.
 
  • Like
Reactions: Kbuzzbuzz
#4,008
Jdljb said:
This is horrible. I had the same thing happen to me with the DE favorite mm. There was a hole and scratch in the canvas. I was so excited to get mine too, but it had to go back. Unacceptable quality.
Click to expand...

Yes it’s super disappointing. Now I’m back to stalking every night... and hoping they don’t send me another defective purse. I can’t believe that purse passed their quality check..
 
#4,013
lishukha said:
So I finally received my favorite mm in monogram but I saw this... there’s a torn part on the edge of the canvas.... I’m so disappointed... am I crazy to return this piece I’ve been wanting for so long ? [emoji31]View attachment 4231240
Click to expand...

Sorry you had issues. Have you returned yours yet? I started stalking it when you found one lol. :biggrin: I found one and purchased it. It’s in the preparation stage.
Jdljb said:
Customer service told me they don’t have any in stock and won’t have one for 3-4 months. Luckily my awesome SA from a boutique found one for me. I haven’t received it yet though.
Click to expand...
CS has been telling me there aren’t any available. I found one and purchased it. It’s in preparation.
 
#4,014
Johnpauliegal said:
Sorry you had issues. Have you returned yours yet? I started stalking it when you found one lol. :biggrin: I found one and purchased it. It’s in the preparation stage.

CS has been telling me there aren’t any available. I found one and purchased it. It’s in preparation.
Click to expand...

I’m sending it back to ups today. I even had to call them twice to get my shipping label! (I initiated the return process online and never got my label..) I think I’ve been traumatized by this online shopping experience!

What bothers me the most is yesterday when I called to ask if they could possibly get mine exchanged - first of all they said since I initiated the return already they couldn’t reverse it. (But I thought as long as the items not shipped back to them yet it doesn’t count as a return!) then they kept saying there’s none in stock, and they said they could put me on a reservation list but there’s no guarantee when I would get mine... then I saw all you awesome ladies have been mentioning they are in stock online here and there within the last 24 hours. How can it be possible for them to claim they are not in stock when I asked?!

I also had had to work from home two days in a row because ups sent me a delivery date which ended up getting delayed.

I’m just glad that my sister got me one in Hong Kong (and it’s made in France!!!), otherwise I would’ve been depressed for weeks!
 
#4,015
lishukha said:
I’m sending it back to ups today. I even had to call them twice to get my shipping label! (I initiated the return process online and never got my label..) I think I’ve been traumatized by this online shopping experience!

What bothers me the most is yesterday when I called to ask if they could possibly get mine exchanged - first of all they said since I initiated the return already they couldn’t reverse it. (But I thought as long as the items not shipped back to them yet it doesn’t count as a return!) then they kept saying there’s none in stock, and they said they could put me on a reservation list but there’s no guarantee when I would get mine... then I saw all you awesome ladies have been mentioning they are in stock online here and there within the last 24 hours. How can it be possible for them to claim they are not in stock when I asked?!

I also had had to work from home two days in a row because ups sent me a delivery date which ended up getting delayed.

I’m just glad that my sister got me one in Hong Kong (and it’s made in France!!!), otherwise I would’ve been depressed for weeks!
Click to expand...
That happened to me with another bag I was returning. They told me it was too late because they already initiated a return. Can’t understand why they couldn’t just chabge their records. :biggrin:
Yeah it’s crazy about ups. Sometimes I get a 4-hour window but it fluctuates.

Oh and that’s awesome about your sis picking it up for you. :smile:
 
  • Like
Reactions: lishukha
#4,018
Johnpauliegal said:
I just received an email confirmation that the Favorite MM Mono I just ordered is coming tomorrow!! :nuts: Yay!!!
Click to expand...

You are having really awesome luck by the way, your experience is what I was expecting with my purchase. It took me over a week to get my favorite mm in my hand after I placed the online order (with it first stick in pending product availability status, then stuck with ups) Yours is taking like 2 days? I’m so jealous [emoji4]!
 
  • Like
Reactions: Johnpauliegal
You must log in or register to reply here.
Top