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For those getting off the "game" train....It is nice to remember that an Hermès bag bought at resale, at least an older bag, is a very sustainable and ethical purchase - an item that with proper care could last 100 years (or more!).
💯 I think @MonsoonBirkin just posted a beautiful Kelly that’s 80 years old! And of course now I can’t find it :doh:
 
I am worried about fakes when buying used. When you guys post pictures and laugh about how obviously fake it is I can’t even tell! ☺️ I think that, plus not understanding resale pricing, stops me from buying vintage (even though I’ve seen some bags I love).
I made sure to that I could return my vintage K32 (1999) and then had it authenticated by @bababebi...I also worry about fakes.
 
@kmat I am just getting started getting into vintage H too so I can relate! I agree with @tinkerbell68 - making sure you buy from a reseller that accepts returns and to get it authenticated. In terms of figuring out reasonable pricing for vintage pieces, I think looking at current retail prices as a frame of reference and making sure you’re paying below or at most, at retail, is how I’ve filtered out the more overly ambitious sellers. That’s just my 2 cents as a newbie quickly sliding down the vintage H slope. If other TPFers have other words of wisdom, I’d appreciate any other input too!
 
Hello all, this is a Cross Post with recent bag offers.

Just to update you on my Story.
Well, my SA „wants me back“ she said she would do all to have me as an active customer again and give „200%“. She texted me, repeatedly, with items i had previously mentioned i wanted (non bags), i declined all. Not to be spiteful but e.g. regarding the loafers she ordered like 7 months ago….i in the meantime bought two pairs at Tod’s and one at YSL so no need for another.

She now offered me a Kelly En Desordre Noir GHW in BOX.
She send a picture of this bag last week and I at first thought it was Epsom, i would have taken it then (i know, blasphemous me!) but Box is just Not for me. So i declined.

Price would have been 15.7k Euro, Blue Box.

I know many will think i passed on a once in a lifetime chance because she propably wont offer something so rare again, but i stand by my decision. I would Not have used it and i am Not the Type to buy and Resell.

I feel good where i stand now, i have no regrets. If she now stops with the offers, that is okay. I will only shop if the experience is fun and an item I will use from now on. The pressure has fallen of me. There never should have been a reason to feel pressured in the first place.
 
Great thread @Chanelandco and perfect timing for me.

This past month I have felt overwhelmed that I have too much-of everything and across all brands. Of specific to this thread, I am tired of going to H.com and trying to find something to buy. I do not need more: H shoes, H RTW, H FJ, H houseware, H bags.

As we all know in order to receive more offers, we need to buy more more more and as I accumulate more (b/c H facilitates the creation of an addiction to acquiring the next bag), I keep buying more of the same. Gosh I don’t want to look like an H uniform - which borderlines tacky. I prefer to have a mix of items (clothing, bags, jewelry shoes (my favorites being Manolo or Chanel for flats) . I suppose from my own assessment and reflection of my items (no judgment here for anyone else, I have been that someone else many times before), I do not want to fit the H cookie mold, with the H all, Van Clef, Cartier, luxury watch (R, AP) and looking like a luxury billboard.

Now that I have detached from H, as another member posted above, my SA can’t stop texting me items and to come in for this or that. I guess for 2024 I am feeling oversaturated with all that I have accumulated at H and I am ready to seek simpler pleasures without feeling like an economics chart of supply/demand. Frankly, feeling liberated that I have no need for another H quota bag. As with all things H, I may be tempted again, but I do not think at the level of spending that I have maintained for the past years. Simply, I am not attracted to chasing a __________ (fill in the blank). Cheers to 2024!
 
Hello all, this is a Cross Post with recent bag offers.

Just to update you on my Story.
Well, my SA „wants me back“ she said she would do all to have me as an active customer again and give „200%“. She texted me, repeatedly, with items i had previously mentioned i wanted (non bags), i declined all. Not to be spiteful but e.g. regarding the loafers she ordered like 7 months ago….i in the meantime bought two pairs at Tod’s and one at YSL so no need for another.

She now offered me a Kelly En Desordre Noir GHW in BOX.
She send a picture of this bag last week and I at first thought it was Epsom, i would have taken it then (i know, blasphemous me!) but Box is just Not for me. So i declined.

Price would have been 15.7k Euro, Blue Box.

I know many will think i passed on a once in a lifetime chance because she propably wont offer something so rare again, but i stand by my decision. I would Not have used it and i am Not the Type to buy and Resell.

I feel good where i stand now, i have no regrets. If she now stops with the offers, that is okay. I will only shop if the experience is fun and an item I will use from now on. The pressure has fallen of me. There never should have been a reason to feel pressured in the first place.
Wow, what do you think prompted the sudden "I want you back as a customer and here's all this stuff I want to offer you"? I can't recall the exact details of your story/journey, but wondering if she felt guilty, or if there some other factor...
 
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Wow, what do you think prompted the sudden "I want you back as a customer and here's all this stuff I want to offer you"? I can't recall the exact details of your story/journey, but wondering if she felt guilty, or if there some other factor...
I think the sales maybe slowing and people have realised this ...the same thing happened to me at Chanel ,I used to be a regular till one day I wanted something and my SA told me if the vips do not take then will message you .I got really cross and decided to shift to Hermes ,though I used to buy from Hermes but not as regular as Chanel .Now almost every month she will message and ask me to tell her what I want and she will get for me .I don't go there of course since couple of years now .So I bet in another few years if this trend continues ,Hermes might do the same as in this forum and u tube lots of people have slowed down their buying .
 
@FrenchNewbie It's possible that H and SAs are realizing they need to treat their HN customers with more respect? Especially with all the bad press re the law suit?
I think the sales maybe slowing and people have realised this ...the same thing happened to me at Chanel ,I used to be a regular till one day I wanted something and my SA told me if the vips do not take then will message you .I got really cross and decided to shift to Hermes ,though I used to buy from Hermes but not as regular as Chanel .Now almost every month she will message and ask me to tell her what I want and she will get for me .I don't go there of course since couple of years now .So I bet in another few years if this trend continues ,Hermes might do the same as in this forum and u tube lots of people have slowed down their buying .
Wow! Never thought about it that way. That makes perfect sense. I wonder if SMs are having "be more customer service-oriented" conversations with the SAs and that sales quotas are not being met; and now the SA are seeking more "creative" ways to hit those targets.:giggle:
 
Wow, what do you think prompted the sudden "I want you back as a customer and here's all this stuff I want to offer you"? I can't recall the exact details of your story/journey, but wondering if she felt guilty, or if there some other factor...
The economy is concerning and I am sure many SAs and SMs across high brands are realizing that maintaining a larger client base is prudent. The 2023 financial results have a few references to client loyalty. As other prestige brands focus more on client service, H would be wise to do so as well. It also seems like H prices are up, bags are harder to get and resale prices are down so the component of shoppers who are resellers and were such a great source of sales may not be at this time. Some of the bags I like are less expensive in the secondhand market than retail now and that wasn’t the case last year.
 
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The economy is concerning and I am sure many SAs and SMs across high brands are realizing that maintaining a larger client base is prudent. The 2023 financial results have a few references to client loyalty. As other prestige brands focus more on client service, H would be wise to do so as well.
I think H and other brands would do best by focusing on the regular loyal clients and keeping a smaller base and getting them to spend more. When I’m happy because I get great service I’m happy to spend. When it’s lousy I avoid the brand or don’t spend as much. After splurging at one brand recently, I’m getting showered with catalogues and little gifts. It makes me feel appreciated and willing to look there first before shopping other brands including H when I want to treat myself or buy gifts. Btw A recent experience at H was quite good so I do think they’re stepping up client service but they still have a long way to go. A very long way.
 
I have always had good to excellent customer service at Hermes by every SA I’ve worked with. It’s just the company in general makes it hard. I like a pair of shoes/ring/coat/skirt/etc. There’s literally only one in my size in the whole country and if someone else buys it first I’m out of luck. It can be exhausting. I think my SA knows that.

I was just panicking because there’s a pair of shoes I want. And yes, only one. Reading current posts helped me calm down. They are beautiful and almost perfect but I surely will not die without a pair of shoes. Nor do I need to pump pre spend. I DO need to chill.
 
Lately, I feel like I’ve been successful at slowing down at Hermes not because I have discipline (I do not) but because I feel like there isn’t much new to explore. It sounds like many of you are feeling the same way. I’ve been to the boutique twice this year and I feel like it’s all the same as I’ve seen before. Both times the fine jewelry cases look exactly the same as they have when I was there before Christmas. I don’t shop Hermes home goods but I noticed that the displays have not changed. There were minimal changes to the shoe section. And both times, my SA struggled to find something new that I haven’t seen in RTW. I don’t know if I’m just not going frequently and therefore don’t see what’s new and flies off the shelf, or if there’s truly nothing new. I’m not complaining - I’ve used my time to discover or rediscover other brands, and I feel like I’m getting some newness in my wardrobe. To be sure, my Hermes RTW, especially the cashmere and leather, make me feel like a million bucks, but the boutique seems stale. Maybe the stars aligned to allow me to enjoy the things that I already have.
 
I have always had good to excellent customer service at Hermes by every SA I’ve worked with. It’s just the company in general makes it hard. I like a pair of shoes/ring/coat/skirt/etc. There’s literally only one in my size in the whole country and if someone else buys it first I’m out of luck. It can be exhausting. I think my SA knows that.

I was just panicking because there’s a pair of shoes I want. And yes, only one. Reading current posts helped me calm down. They are beautiful and almost perfect but I surely will not die without a pair of shoes. Nor do I need to pump pre spend. I DO need to chill.
Wait for perfect! Why buy almost perfect?
 
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