That whole thread was a trainwreck. I can't imagine being that worked up over a simple error, though I feel like there would have been an "issue" with anything that was received.
LV isn't Outback Steakhouse, they're not going to give you a gift card for complaining.
I had to go back and read the thread. Wow. Given the state of everything right now, it is easier to let little things go. We all know that we may get some returns and in the current climate mistakes may happen.
On topic - This collection is making me want to leave ban island so bad... Even though we are all stuck at home and can't really use it - this collection is full of pretty things!