Store credit

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#31
acrowcounted said:
Yes, the second SA will get the commission. But if this question is a follow up to your other post today then you should know that the return on your account will negatively impact your profile far more than the spending of the store credit with your SA will help it, especially now that the SM has been brought into the scheme and knows what you are trying to do. They also have restrictions on what the store credit can be used for, typically cannot be applied to leather goods etc. All in all, especially if you like the items you initially bought, the 1-3% commission your new SA would theoretically get isn’t worth the hassle and bad reputation, imo.
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@charchar888,

IMO only, even if you don’t care about your H reputation, this is the type of thing that will only aggravate both SAs. Your second SA will not think of this work around as a favor worth the credit towards sales goals or commission. I would rather suggest that in the future you simply do not purchase from an SA whom you feel has not treated you well. JMO and YMMV

ETA: in the other thread, you mentioned that you were unhappy with the service bc never once did the SA ask if you wanted to try anything on or help you with items that were not on your list. i would simply suggest that SAs do not always ask bc they may be perceived as pushing too hard.
 
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#33
oshinex said:
I wish the moderators could put all of her threads from this one transaction into one complete thread so I could follow the plot.
From bag charges, to watches values, to store credit, I'm honestly getting mix with up the lore.
This is more complicated than the Marvel Cinematic Universe.
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Agree. All of these observations might have been most valuable to other readers if they were all in the Hawaii shopping thread
 
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#34
WhiteBus said:
I agree. Why should it be of any relevance to you?
If an SA will not get commission, will that stop you using the store credit!
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Actually, some people do care about things like this. If you’re in sales, it actually matters about revenue recognition, commissions and claw backs. With Hermes, since the SA already gets their commission, the store credit provides a second commission to another SA, its double payout. It’s a relevant question but I guess some people just buy buy buy without thinking.
 
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#35
lovingit74 said:
Actually, some people do care about things like this. If you’re in sales, it actually matters about revenue recognition, commissions and claw backs. With Hermes, since the SA already gets their commission, the store credit provides a second commission to another SA, its double payout. It’s a relevant question but I guess some people just buy buy buy without thinking.
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if, as you put it, you are 'in sales' you would be aware of such things,
but I doubt most posters raising this issue are 'in sales', especially if they are spending at a significant level in Hermes;
it is not so philanthropic; it is about currying favour with SAs to influence the quota bag opportunity

'buy buy buy' without thinking? is that possibly in Hermes?
 
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#37
WhiteBus said:
if, as you put it, you are 'in sales' you would be aware of such things,
but I doubt most posters raising this issue are 'in sales', especially if they are spending at a significant level in Hermes;
it is not so philanthropic; it is about currying favour with SAs to influence the quota bag opportunity

'buy buy buy' without thinking? is that possibly in Hermes?
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Some people don’t have to curry favor sales reps to get what they want. A majority may have to, but not all.
 
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#39
lovingit74 said:
Some people don’t have to curry favor sales reps
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I think the store credit point made by @WhiteBus was that its spend is not primarily philanthropic for most of us). Currying favor comes in many forms. while not always necessary, a prespend ratio may simply be one of the most easily quantifiable measures.
 
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#40
880 said:
I think the store credit point made by @WhiteBus was that its spend is not primarily philanthropic for most of us). Currying favor comes in many forms. while not always necessary, a prespend ratio may simply be one of the most easily quantifiable measures.
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my point is that, when a buyer is aware of commission and that influences their purchase pattern,
it is not selfless, for the benefit if the SAs, but calculated for the benefit of the buyer

and as another contributor has previously observed, I am fortunate that I shop in a part of the world where this is not a consideration
 
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#41
My point is not everyone is after a quota bag. Some people actually like their home goods, jewelry and ready to wear items, not just their handbags. And yes, not everyone is in sales. But the ones who understand it, are usually NOT the ones that have to play the game. If you catch my drift.
 
#43
lovingit74 said:
sWith Hermes, since the SA already gets their commission, the store credit provides a second commission to another SA, its double payout.
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I think the commission will be deducted from the 1st SA payroll when items being returned. It’s just the refund method was a store credit vs actual refund back to the original payment method.
 
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#44
I feel awful about returning a few items a family member didn't want as a gift. Does it still inadvertently impact my profile to return the items even if I save the store credit to purchase with the same SA?
 
#45
petitemn said:
I feel awful about returning a few items a family member didn't want as a gift. Does it still inadvertently impact my profile to return the items even if I save the store credit to purchase with the same SA?
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I wouldn’t make a practice of purchasing gifts for family that they may not want, but whether that one time return will really affect your relationship with your SA probably depends on a lot of other factors. If you are that concerned about profile, then simply spend the credit immediately. I don’t really think a one time occurrence is a big deal

When I buy a gift for someone, and I am not familiar with their taste, I make sure that my SA provides a gift receipt with his contact info so the recipient can contact him to chose his or her own substitute item. I don’t really get involved. To date, as far as my SA or I am aware, no one has returned anything
 
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