I’ve had an item in order preparation get cancelled recentlyRegarding cancelled orders:
Order can get cancelled within seconds or within hours. It depends on the situation. Below are the reasons noted by fellow tpf members:
1) someone may have checked out before you and item went out of stock
2) you’ve reached purchase limit (see #13 under terms of purchase - online orders) on LV website
Best is to call 1866 number to understand why your order was cancelled.
I believe once status updates to “Order in Preparation”, your order should get shipped.