St Louis strap/handle cracking/breaking/wrinkling problems

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#61
Hi Cari284

I'm torn on this subject as well its kind of a design flaw of the bag as posted before on the G forum but in my own opinion I see the cost of replacing the handles and having the corners reinforced as refurbishment so I personally don't mind. I have had my own issues with G in the past the color on my Croisiere handles ran and they ended up replacing them and offered to pay for my dry cleaning but then did nothing about the peeling leather piping; so the few next years I avoided buy any bag with the piping or taking extra special care of using any bag that had piping. I still love the brand and have purchased many other bags and slg's, I love that it's still only available in 15 (soon to be 16) locations worldwide and isn't on every arm in the sea of LV. Now if only they had more new models but understand that isn't their style......

PS Cari284 you have the most beautiful reveals on tPF


Cari284 said:
Yes you're totally right. But I've been reading here in the Goyard forum that Goyard won't replace the handles for free, which I think should be included for such a brand. But if it's your "go-to-bag" I guess it can be worth it :smile1:
Click to expand...
 
#62
Damier Dork said:
Hi Cari284

I'm torn on this subject as well its kind of a design flaw of the bag as posted before on the G forum but in my own opinion I see the cost of replacing the handles and having the corners reinforced as refurbishment so I personally don't mind. I have had my own issues with G in the past the color on my Croisiere handles ran and they ended up replacing them and offered to pay for my dry cleaning but then did nothing about the peeling leather piping; so the few next years I avoided buy any bag with the piping or taking extra special care of using any bag that had piping. I still love the brand and have purchased many other bags and slg's, I love that it's still only available in 15 (soon to be 16) locations worldwide and isn't on every arm in the sea of LV. Now if only they had more new models but understand that isn't their style......

PS Cari284 you have the most beautiful reveals on tPF
Click to expand...

Ah I feel exactly the same. I want to get a new Goyard so so bad but I don't have the energy for any more hassle. But I truly love them, and the fact that they aren't that common as you say :yes:

Thank you so much!
 
#65
lululo said:
They haven't responded yet-I just emailed them late last night.

I guess it may be something that happens overtime but I'm still a bit upset considering the cost of the bag and the short time it took for this to happen!
Click to expand...

Well, well... I feel exactly the same as you do although I've never bothered to try to contact them but whether it be because of the weather condition or how we use it, the paint/sealant still shouldn't crack considering the amount we've spent for this bag!! Shouldn't they be RECALLING this model instead? I don't understand but it seems as if the quality of these stuff we spend our money on are starting to deteriorate yet we still keep on buying them? =(

Sent from my iPhone using PurseForum
 
#66
So, I've had my St. Louis sitting in my closet in its dust cover these last two weeks. I took it out to use today and noticed cracking!!! I got the bag a month and a half ago! The worst part is, the cracking didn't happen while I was carrying it, but rather when it was sitting unused in my closet! And I don't carry a lot either. Co workers and friends always make fun of me for carrying large bags with nothing in them...I love this bag though. I just hope I can still get a lot of life out of it.:cry:
 
#67
I actually brought my pink GM St. Louis out for a 7 days trip, to and fro the airport and even stuffing it to the brink for a 2 days getaway and the straps are still perfectly fine. It's probably not happening to every St. Louis but I do recommend carrying the bag more regularly. It's like shoes, leave it unworn for many months and the soles can come off at your first wear. The sealant may become too hardened, inflexible and crack.
 
#68
I'm sorry but Goyard needs to recognize and correct the problem. I have a LV Mahina along with other LV accessories, and they show NO sign of wear and tear. I know the handles on the Mahina are stiffer so maybe that is why it still looks perfect after all these years. However, if your going to command a premium price for an item that has structural problems, at the very least it should be repaired FREE of charge. That to me shows that you stand behind your product and you are a reputable company. To me it just seems like the brand is more concerned about turning a profit; especially with the rapid price increases. Goyard needs to get it together, people are spending their hard earned money for a product in which, price suggest should last a life time. Eventually, customers will get tired of poor quality and will not buy.
 
#69
SOLIDGOLD2 said:
I was speaking to a SA at barney's and she told me those cracks are to be expected and the handle isn't breaking or being torn it's just the paint that is cracking
Click to expand...
Not for nothing but, these SA's need to stop making excuses for the bag. You can't claim that it is strong and then say that you have to expect the handles to crack at the same time.
 
#70
xtnxtnxtn said:
Well, well... I feel exactly the same as you do although I've never bothered to try to contact them but whether it be because of the weather condition or how we use it, the paint/sealant still shouldn't crack considering the amount we've spent for this bag!! Shouldn't they be RECALLING this model instead? I don't understand but it seems as if the quality of these stuff we spend our money on are starting to deteriorate yet we still keep on buying them? =(

Sent from my iPhone using PurseForum
Click to expand...

You mentioned in the other thread that you took the bag back? Which is it?
The bag you showed wasn't a bag bought by you, it was one you bought used, very used in your case. Anytime a bag is mistreated and pushed to the limit, you can expect it to not hold up. You also mentioned in another thread that you planned on buying another Goyard. If anything, you should re read what you post, as none of it makes sense, and your constantly contradicting yourself.
 
#71
Envy1922 said:
I'm sorry but Goyard needs to recognize and correct the problem. I have a LV Mahina along with other LV accessories, and they show NO sign of wear and tear. I know the handles on the Mahina are stiffer so maybe that is why it still looks perfect after all these years. However, if your going to command a premium price for an item that has structural problems, at the very least it should be repaired FREE of charge. That to me shows that you stand behind your product and you are a reputable company. To me it just seems like the brand is more concerned about turning a profit; especially with the rapid price increases. Goyard needs to get it together, people are spending their hard earned money for a product in which, price suggest should last a life time. Eventually, customers will get tired of poor quality and will not buy.
Click to expand...

What problem would that be? Another new poster. This is too much;)
I have over 50 pieces of Goyard, none of which have issues.
 
#72
The strap on my St Louis PM actually did break off last year after having my bag for about two years. It took 6 months for them to replace (had to send the bag to Paris) and they charged me $150. Don't overload your bags!
 
#73
glamour724 said:
The strap on my St Louis PM actually did break off last year after having my bag for about two years. It took 6 months for them to replace (had to send the bag to Paris) and they charged me $150. Don't overload your bags!
Click to expand...

Really?! Can I clarify if it was actually severed from the body of the bag ("break off") or just the rubber seal cracking? I've had mine for about the same time and have had no issues with it except for the cracking.
 
#74
PinkSuadeSoho said:
What problem would that be? Another new poster. This is too much;)
I have over 50 pieces of Goyard, none of which have issues.
Click to expand...

My opinion has nothing to do with me being "new!". That's a silly comment to make since we all were new at some point, lol! Besides, if you have over 70 pieces as you claim, and your very first Goyard was bought in 2011, elledgedly, then you shouldn't have any problems because you have so many to choose from! Smh!
 
#75
Yes, severed from the body of the bag. I'm a student and used to carry my laptop in it, and it was probably my fault for it happening, but I don't use it has a tote I can throw everything in anymore (like I imagine I could with an LV neverfull).
 
You must log in or register to reply here.
Top