St Louis strap/handle cracking/breaking/wrinkling problems

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hey everyone

here's my update-i hadn't heard anything for 2 weeks so i emailed my SA in SF and then he said paris sees it just as normal wear and tear. the straps itself are intact but it's the glazing (sealant?) that's affected. however, that will not affect the integrity of the straps itself. perhaps color has something to do with it but i didn't ask as mine is bright blue and some members have suggested the blacks don't seem to have this problem as often

Lululo, so are they just giving you the bag without fixing the sealant? or can you request them to fix the sealant (or replace the strap altogether) with a charge? Did they tell you how much would that be?
 
I've had my St. Louis for 4 years and although I never noticed if the sealant cracked so early on as a few months into use; the bag is quite durable. I pretty much abuse it with groceries, books, gym clothes, totally weighing it down. Some of the paint on the straps have worn off, but its still 100% intact. My only problem with the bag is that it has bore holes on the bottoms corners from so many years of wear. I would buy another St. Louis without hesitation.
 
I honestly think this is definitely a quality issue that varies w/ batches. For example, I noticed some cracking and difference w/ amount of resin betwen the leather accessories. But to be honest, for that much $$$, one expects perfection.
 
Lululo, so are they just giving you the bag without fixing the sealant? or can you request them to fix the sealant (or replace the strap altogether) with a charge? Did they tell you how much would that be?
sorry for the late reply

hikarupanda-i didn't actually bring the bag in physically as i live in canada. i just emailed the pictures i took to my SA

as my SA at the SF store just replied it was normal wear and tear, he didn't really offer any option of fixing the sealant on the cracks and such so i'm just letting it go. i have no idea how much it could cost. anyone else knows???
 
I've had my white goyard St. Louis tote for over a year and I noticed sealant cracking. I'm worried that it'll break so wear it less frequently now. Guessing I need to be more conscious of how much weight I put inside the bag. I'm disappointed because I love the tote, and now I feel like I can't wear it as often.
 
Hi experts in Goyard,

I would like to ask if the cracking handles only happen to Goyard St. Louis or to all goyard bags?

I have two st Louis, and one of the handles start to crack after i used it for a week, and the other one stitches on the handles are coming off after 6 months.

I am thinking of ordering a Sac Hardy in the next one to two weeks, but I want to ask you experts on whether the cracking handles is a problem only for the St. Louis, or a problem for all bags?

Would appreciate your kind feedback in helping me decide whether I should order the Sac Hardy!!
 
i have 3 st louis gm's.. i dont baby them but havent experienced the cracking...

i have seen pictures of some bags that have cracked/peeled though. would like to read from the others as well... pls share your experiences!
 
Hi experts in Goyard,

I would like to ask if the cracking handles only happen to Goyard St. Louis or to all goyard bags?

I have two st Louis, and one of the handles start to crack after i used it for a week, and the other one stitches on the handles are coming off after 6 months.

I am thinking of ordering a Sac Hardy in the next one to two weeks, but I want to ask you experts on whether the cracking handles is a problem only for the St. Louis, or a problem for all bags?

Would appreciate your kind feedback in helping me decide whether I should order the Sac Hardy!!
I'm not an expert but I did have a Goyard St Louis. The handles started peeling immediately after I got it. Then the thread on one of the handles came loose. I had to send it back to Barney's for repair. I was made to feel it was my fault, that I treated the bag roughly, when in fact I baby my bags. I ended up selling it and getting an LV Neverfull. I love the look of the Goyard and would love to have one in every color, but I am not forking over all that money for a bag that falls apart within days after you get it.
 
i have had this on my croisiere its getting its handles redone and my intials painted but ...... it not a big issue they can fix it fast and perfectly !!!
 
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