I’m so glad you were able to make your order and I’m willing to bet they do go through! I don’t know exactly how long I was banned. Honestly, I was so shocked and embarrassed when I went in and they refused to even allow me to see a bag that I stayed away from that store all together for about a year. (Keep in mind, I was by no means a habitual purchase/returner of anything. And I’ve never returned due to flaws, etc.) Funny thing is that whenever I had the opportunity to travel and visit a different store, I inquired if they saw any “flags” on my account and was always told no. Never had an issue making a purchase, only at that store.