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Can I ask those of you who have the new marshmallow bag, does the metalwork of the strap scratch the hardware on the bag? I received mine yesterday and on one side, the hardware was covered with protective plastic. On the other side, the rivet, wasn’t. It has lots of small indents in it, it is not smooth, and also it is scratched? The only thing I can think is that it is a returned bag, and the strap has scratched it as that bit seems to rest on it. This is my first LV, I was drawn by the colours, but I don’t see the point of spending almost £2000 on a bag who’s hardware is going to be covered in scratches? Or is this just a defective rivet? Anyone else has this issue? Thanks so much xC9FADD60-A134-4F9B-86CD-2900101657A1.jpeg38BD5254-CD59-4799-AADE-50E5447685B8.jpeg
 
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Can I ask those of you who have the new marshmallow bag, does the metalwork of the strap scratch the hardware on the bag? I received mine yesterday and on one side, the hardware was covered with protective plastic. On the other side, the rivet, wasn’t. It has lots of small indents in it, it is not smooth, and also it is scratched? The only thing I can think is that it is a returned bag, and the strap has scratched it as that bit seems to rest on it. This is my first LV, I was drawn by the colours, but I don’t see the point of spending almost £2000 on a bag who’s hardware is going to be covered in scratches? Or is this just a defective rivet? Anyone else has this issue? Thanks so much xView attachment 5406521View attachment 5406522
Wow, that’s a banged up rivet! Mine didn’t have scratches upon arrival on the same rivet without plastic. I expect scratches from my own use and wear, especially if it’s not smooth I would worry that it would scratch my clothes or other things. I’m sorry this happened to you - It is always so disappointing to eagerly await a bag, receive it, and find something like this. Keep us posted. And by the way I do have very tiny hairline scratches after using the bag several times, but I had to add a bag extender on each side to wear crossbody so there’s more metal near the rivets. HTH
 
Wow, that’s a banged up rivet! Mine didn’t have scratches upon arrival on the same rivet without plastic. I expect scratches from my own use and wear, especially if it’s not smooth I would worry that it would scratch my clothes or other things. I’m sorry this happened to you - It is always so disappointing to eagerly await a bag, receive it, and find something like this. Keep us posted. And by the way I do have very tiny hairline scratches after using the bag several times, but I had to add a bag extender on each side to wear crossbody so there’s more metal near the rivets. HTH

Thank you for replying. Could you take a picture of your rivet for me? I don’t understand why it is so pitted and not smooth, but the rest of the hardware is smooth. I think it’s going back. I have the OTG pm coming soon (hopefully) so will see if that is better
 
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OMGGGGGGGGGGGGG congrats!!!!!!!!!!!!!! this bag is absolutely everything! i loooooooooove a trunk and the puffy top handle is just the cutest thing in the world and i love the luggage vibes of the handle!!! anddddd a cross-body strap, too?!? omg, i am SWOONING!!! love, love, love!! major congrats!!!!!!!

Thank you! It was love at first sight. Apparently I screamed when my SA showed the trunk bag to me.
 
Thank you for replying. Could you take a picture of your rivet for me? I don’t understand why it is so pitted and not smooth, but the rest of the hardware is smooth. I think it’s going back. I have the OTG pm coming soon (hopefully) so will see if that is better
Here are a few pics. Mine look really good in comparison to yours, clearly something happened.

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Can I ask those of you who have the new marshmallow bag, does the metalwork of the strap scratch the hardware on the bag? I received mine yesterday and on one side, the hardware was covered with protective plastic. On the other side, the rivet, wasn’t. It has lots of small indents in it, it is not smooth, and also it is scratched? The only thing I can think is that it is a returned bag, and the strap has scratched it as that bit seems to rest on it. This is my first LV, I was drawn by the colours, but I don’t see the point of spending almost £2000 on a bag who’s hardware is going to be covered in scratches? Or is this just a defective rivet? Anyone else has this issue? Thanks so much xView attachment 5406521View attachment 5406522
I ordered the Marshmallow as soon as it was available online, so there’s no way it was a return. My bag had the exact same scratches as yours. Here’s the thread:
 
I just got my bagatelle today and immediately contacted my CA the zipper looks so weird and it’s so hard to zip it up. Anyone else have this problem??
@snibor mentioned she returned her bag because of the wonky zipper. I think it’s an issue/design flaw with the bag, I’ve seen bags on display where the zipper looks weird. It’s unfortunate because it’s a beautiful bag…
 
Thanks for the help everyone! I ordered the MF papillon BB!
I appreciate the help so much, I take a break from LV for a stretch, and then I come back and buy five things at once because the prints and designs are so joyful!
I have a feeling it’s very hard to find, but I remember seeing the mono fruit charms ages ago when the images first came out. I did not realize they were for this season until I saw someone post their orange charm in the April purchases thread. Is there any chance to find a mono fruit charm somewhere still?
Thanks!
It’s quite some time since you last mentioned about the orange charm. I’m based in Singapore and the fruit charms are both available to buy for some days now. Currently still available. I know Singapore online website serves Malaysia and New Zealand as well. Hope you could get a CA to arrange something for you if you haven’t get their hands on it. Price is in SGD.

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