Just curious about the QB process:The system doesn't keep a calculated "spend since last QB" metric. When they pull up your profile, some of the quick stats they will see are lifetime spend, spend for the current timeframe (calendar year), spend for the prior time frame (last calendar year), and number of QBs purchased in the current calendar year. From this, they can easily and quickly guesstimate how competitive your spending is but they don't break it down to before and after the moment of QB purchase so it frankly doesn't matter.
For example, if someone walks in as a first time client and decides to purchase a $75k watch on display and the SA is thrilled and offers a bag at the same time, obviously we wouldn't say that they got a bag with zero prespend and now have $75k prespend toward a next bag offer. But if a long time client who comes in every week and has a 2024 spend of $200k comes in to pick up a bag offer and sees the $75k watch and decides to buy it at the same time, the entire $275k profile will all be considered toward offer number two to some extent. Hope this makes sense.
1) how does SM allocate QB to each SA
2) how does SA decide, present and seek approval for the client to get the QB?
I understand prespend is the key (eg 3:1 at a competitive location) to an offer, but curious how much does “relationship” play a factor to this whole process