Special Orders

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

Out of curiosity, and I am a newbie to VCA (have just 2 pieces), would you mind sharing the cost of your special order for the grey MOP magic pendant? I had heard they would no longer take SOs for the single motif long necklace, which made me so sad ;(

Yes, of course. I paid SGD10,600 (approx USD7,700).

They won't take SO for this anymore? Why?
 
Yes if you order through NM the standard policy is paid up front and in full. If you're a loyal customer though they may let you do a 50% deposit (what I did).
Yes if you order through NM the standard policy is paid up front and in full. If you're a loyal customer though they may let you do a 50% deposit (what I did).
My SA in NM has a list price book including many "make to order" pieces ( no approval required), of course the prices for those are higher than ready available pieces.I have to pay in full up front waiting for at least 6 months and the sale is final no matter how it turns out
 
  • Like
Reactions: icedcoffee
First post! -Based in greater NYC.

Yesterday (26 Oct) put down 100% for 20 motif WG with Onyx.

My sweetie doesn’t know, but had pre-picked the piece as a “someday...” item.

4-6 months wait to go, right?

WOW! Only seven weeks later and the piece arrived. I picked it up today, just in time to surprise her for something new to wear to the school holiday concert on Friday.

Sorry; no pics yet! It looks great. Totally dress upable or downable.
 
I just picked up my SO of 10 motif GMOP necklace, it’s super fast for only 2 weeks. I have been resisting to pay extra money for SO, but I caved in since it’s easy to do now with listed prices and no waiting for approval. So I made copy of my next order : Magic earrings
 

Attachments

  • F8EDE1D4-C581-44C6-BB56-23607740CDF8.jpeg
    F8EDE1D4-C581-44C6-BB56-23607740CDF8.jpeg
    22.7 KB · Views: 616
  • A9F797D3-E6B2-4E7B-9B71-FBBC582B3DB0.jpeg
    A9F797D3-E6B2-4E7B-9B71-FBBC582B3DB0.jpeg
    18.1 KB · Views: 632
Last edited:
Update- I had previously asked on this thread about how payment works for special orders. Most had said that it would be 30% down when placing the order and the balance due when picking up the piece. If ordered at a Neiman Marcus store, payment up front in full upon placing the order. I went to the VCA boutique that I go to yesterday and was told I would have to pay up front because the piece would be specially made for me so I would need to pay it fully. I didn’t order it this time because I was also struggling with paying extra for the SO but if was only required to pay 30% now and the rest later, I felt like it wouldn’t feel like I paid extra because when I pick it up, I’m paying the price of a regular item (having paid the deposit amount of 30% already which is also the mark up for the SO). Has anyone had a different experience recently? Or is it maybe because I’m not a long time client? I had 3 items and bought a 4th yesterday so I’m pretty new to VCA. Hope my post makes sense, I’m babbling on and on so early in the morning ☕️ Thank you in advance for any input!
 
Update- I had previously asked on this thread about how payment works for special orders. Most had said that it would be 30% down when placing the order and the balance due when picking up the piece. If ordered at a Neiman Marcus store, payment up front in full upon placing the order. I went to the VCA boutique that I go to yesterday and was told I would have to pay up front because the piece would be specially made for me so I would need to pay it fully. I didn’t order it this time because I was also struggling with paying extra for the SO but if was only required to pay 30% now and the rest later, I felt like it wouldn’t feel like I paid extra because when I pick it up, I’m paying the price of a regular item (having paid the deposit amount of 30% already which is also the mark up for the SO). Has anyone had a different experience recently? Or is it maybe because I’m not a long time client? I had 3 items and bought a 4th yesterday so I’m pretty new to VCA. Hope my post makes sense, I’m babbling on and on so early in the morning ☕️ Thank you in advance for any input!
My boutique told me I had to pay in full upfront for an SO. I think the policy varies by boutique.
 
Top