LC quality has gone down. This is the snap button of my LP Neo Fantaisie which I bought in March this year. Used it for 5 days since then and the snap button has cracked!!! How can this be?
Show us your Longchamp!
- Thread starter ballet_russe
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Bring back to LC and see whether a repair is possible? Perhaps it is an unfortunate one off incident that you received a defective one? I am sorry it happened though. [emoji21]
Yes, see if you can get it repaired. This is not good-I have seen a few other pictures on the forum of these cracked snaps.
So sorry to see this. As @EGBDF mentioned, several other members have posted about the same problem. I hope LC will repair it.
Finally I get to use Le Pliage leopard dollar 
Thanks so much for the suggestion to take it back to LC! Yes, will do so.
I noticed the snap sounded different today. Immediately, images of broken snaps flashed in my head. I pretty much knew what to expect when I turned the flap around. I'm not mad since I have many LCs, just disappointed it happened to my only LE Neo.
Yes, I have noticed the broken snaps here on the forum. I remember a Rose Neo on the Authenticate thread which also had a broken snap, in addition to other LPs. So sad to happen to the defining feature of the bag ie the snap on the flap
Keeping my fingers cross that they will repair it! Please keep us updated on the situation.Thanks so much for the suggestion to take it back to LC! Yes, will do so.
I noticed the snap sounded different today. Immediately, images of broken snaps flashed in my head. I pretty much knew what to expect when I turned the flap around. I'm not mad since I have many LCs, just disappointed it happened to my only LE Neo.
Yes, I have noticed the broken snaps here on the forum. I remember a Rose Neo on the Authenticate thread which also had a broken snap, in addition to other LPs. So sad to happen to the defining feature of the bag ie the snap on the flap
I'm hoping it is a snap button batch problem and that LC can fix it for you. I have a feeling it can be done but do keep us posted.Thanks so much for the suggestion to take it back to LC! Yes, will do so.
I noticed the snap sounded different today. Immediately, images of broken snaps flashed in my head. I pretty much knew what to expect when I turned the flap around. I'm not mad since I have many LCs, just disappointed it happened to my only LE Neo.
Yes, I have noticed the broken snaps here on the forum. I remember a Rose Neo on the Authenticate thread which also had a broken snap, in addition to other LPs. So sad to happen to the defining feature of the bag ie the snap on the flap
Ouch.. so sorry about that..
I rarely used it, but that shouldn't happen!
Hope you can fix it at LC store
Nice [emoji8]
How long have you keep it?
I hope you didn't forget to remove that plastic thing around the handle
repaired??? more like replaced!!! LC has great customer service...I would be shocked if they didn't offer to replace this mishap ASAP. I trust LC quality so much and would be absolutely floored if this happened to any of my bags.
yes girl!! just got my new-to-me foulonne today....absolutely over the moon. I had [and still do] want the cuir M in natural, however the strap is sooo long for meI've been so excited to get this in the mail. This orange has a tinge of brown to it and I love it. It's perfect year round. Who am I kidding? Veau Foulonne is good for any time of the year.
I knew the foulonne would be ready to wear and shoulder straps are my go-to. Plus, I actually prefer the pebbled leather of the foulonne over the smooth leather of the cuir. Anywho...sooo lux in person. Love, love love!