Shouldn't take it personally but..hit buying limit?

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This is a tad off topic but sorta related. Lots of suggestions about calling up and ordering over the phone. How do you protect your credit card number when giving it over the phone to complete strangers? I prefer to just order on the website.
You can’t protect it. I did it once, and was charged for the item I bought with LV. A few hours later, I had another charge at another non LV store nearby that LV store I gave my number to...hmm... suspicious? It was so troublesome I had to dispute the charge and change my card. Never again will I order over the phone.
 
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I heard of some luxury brands put limitations on overseas. I seen a paper from Hermes that are limits to how many discounted goods can be bought from certain departments.

But jeez, if I bought two or three of the same item in same print, would that flag me for being a reseller? What if one for a friend birthday gift, while another say for my mother? What if I plan to use extra purchase for a gift for my clients? That would off put me to flag as a reseller or customer as suspicion.
 
Yeah purchase limit definitely exists for other brands. At least LV does put theirs on the official website in writing, perhaps the one aspect they did the right thing. The main other brand I’m a regular customer with is Hermes, and they have their limits. No I don’t even mean the bag quota system for Birkins and Kelly’s, I mean stuff you can order from Hermes.com, which has limits on number of bags per year (forgot number but I believe it’s lower than LV’s). And a popular small item (the rodeo bag charm) is limited at two per purchase and a total of 6 per year. And they do it by showing nothing but your order being cancelled. So you have no idea what’s going on. The limit is also not stated anywhere and the only way you find it out by is by running into it.

I have heard that Chanel has some sort of limits too but I don’t know the details.
 
The end of the story......since LV put me on restriction I searched Fashionphile and although I wanted the Speedy 35 in Azure I did find a Lena MM in Azur which will work beautifully. AND! I found the little Alma in monogram. Thrilled that both are 'New' and both made in France. I'm so tickled! They arrive tomorrow. I prefer LVs made in France which is something I like about Fashionphile....one knows where a piece was made. Thanks for all your input. It was eye opening to say the least.
 
Enjoy your LV items!
I know I got furious with the company because of my treatment at the Prague store.
But I do enjoy the brand, just buy far less and only online or from a couple of trusted sources.
 
This happened to me twice. One item I just gave up on. Another item (a speedy 35 Azur) I did the same as you calling, checking my credit card, my email, my account. Anything the CS could guess at that was my fault. It didn't matter that I had used the account many times, same email, same address, same credit card the CS would not accept that it could possibly be on their end.

After attempting to purchase approximately 15 times over the course of a few days I got irritated and I clicked "use PayPal". This was not how I wanted to pay. But I clicked it. I must not have been signed in and the order went through instantly creating a new account in my husbands name. Our joint PayPal account was set up in his name and email. It went through, set up a LV account for him and never canceled.

Shortly after a tPFer said I might have been blocked from purchasing the canvas piece if I had purchased too many canvas pieces prior. Sure enough I had recently bought maybe 4-5 canvas pieces. So maybe that was it.???? I'm tired of these games.
 
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This happened to me twice. One item I just gave up on. Another item (a speedy 35 Azur) I did the same as you calling, checking my credit card, my email, my account. Anything the CS could guess at that was my fault. It didn't matter that I had used the account many times, same email, same address, same credit card the CS would not accept that it could possibly be on their end.

After attempting to purchase approximately 15 times over the course of a few days I got irritated and I clicked "use PayPal". This was not how I wanted to pay. But I clicked it. I must not have been signed in and the order went through instantly creating a new account in my husbands name. Our joint PayPal account was set up in his name and email. It went through, set up a LV account for him and never canceled.

Shortly after a tPFer said I might have been blocked from purchasing the canvas piece if I had purchased too many canvas pieces prior. Sure enough I had recently bought maybe 4-5 canvas pieces. So maybe that was it.???? I'm tired of these games.
Their shouldn’t be any games to play either. It just tacky on their end. We’re looking to buy and want it! No company should decline a sale.
 
This happened to me twice. One item I just gave up on. Another item (a speedy 35 Azur) I did the same as you calling, checking my credit card, my email, my account. Anything the CS could guess at that was my fault. It didn't matter that I had used the account many times, same email, same address, same credit card the CS would not accept that it could possibly be on their end.

After attempting to purchase approximately 15 times over the course of a few days I got irritated and I clicked "use PayPal". This was not how I wanted to pay. But I clicked it. I must not have been signed in and the order went through instantly creating a new account in my husbands name. Our joint PayPal account was set up in his name and email. It went through, set up a LV account for him and never canceled.

Shortly after a tPFer said I might have been blocked from purchasing the canvas piece if I had purchased too many canvas pieces prior. Sure enough I had recently bought maybe 4-5 canvas pieces. So maybe that was it.???? I'm tired of these games.
 
Hey everyone, I have a question about purchase limits, does an item count from when you order and pay or from when you pick it up? I don't want to accidentally go over the limit and then be blocked from buying.
 
I enjoyed reading about how quickly you went to the dark side with LV. :biggrin:
I’m like this too. Went from “why would anyone spend that kind of money for CANVAS and that ghastly logo” to owning 6 bags and oh...13-14 SLGs in under 2 years. Plus 4 SLGs purchased for my daughter. :lol:
Glad you found another couple of bags to love. Enjoy them all.
 
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I think this a problem with LV (and other brands) using AI algorithms to flag purchases. Sephora has had this problem as well-- perfectly innocent transactions somehow fit the algorithm and there's nothing that can be done to override the system. Maybe it's not a big deal with makeup and luxury bags...but these systems are being used in a lot of things without people really understanding the downside.
I realize this sounds a bit paranoid, but it is something to keep in mind...and not personal!
 
You really can't blame LV if you look around at the LV Facebook groups and Instagram, you find personal shoppers (as they call themselves) constantly buying up the hard to find items and selling them at marked up prices. So LV is attempting to stop that. If they did not attempt to stop it, there would be another thread on "Why is LV allowing resellers to purchase all items and leave us nothing".

If LV allowed an "override" button as someone suggested, there would certainly be some CAs that would override for the aforementioned personal shoppers. They have been buying large quantities from them so why not? Helps CAs make their quotas or whatever.

It is curious how the limit is 6 in a month or 12 in a year though. Maybe I am remembering that wrong. How does anyone get to a VIC status with these particular numbers? All I know is that when I was shopping in Paris a few years ago, there was a limit. I believe I was told I couldn't buy more than 3-4 canvas pieces in the week that I was there (can't recall exact number but I purchased exactly the number I was allotted). The limits have been in place there longer than in the US so most here are shocked when it comes up. I think that besides trying to limit resellers, these numbers are an attempt to reduce returns so that people think more carefully before making a purchase. I may be wrong, but I recall that the number does not reset just because one returns one of the items purchased in the timeframe.
 
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