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The stores can bypass this limit so you can still make purchases in store. Also, if you get a nice enough advisor when you call Client Services, they’ll place a phone order for you, which is another way to bypass the purchase limit. Good luck!I am relatively new to LV and purchased several SLGs and accessories. I am trying the smaller items before deciding on a bigger purchase. To my surprise I attempted to purchase a bandeau last evening and my order was cancelled. I contacted client services who initially told me it must have been my credit card. This was not the case as the purchases were showing up on my account and were being reversed by LV. I waited another day and attempted again - AND CANCELLED! I called customer service again only to be told there is a purchase limit and I had to wait 30 days to make another purchase. Is anyone else experiencing this issue and why do all client services advisors not have the same information?
I have purchased 12 items online and 5 in store in less than 4 weeks (different items) and no cancellations. I wondered if being a VIC made a difference here![]()
Not applicable to Vic in most cases , and people buy using several accounts ! One for each member of house holdThat’s interesting...I always thought, and heard, that the purchase limit was only applicable to online sales. If people are limited to 12 items in 12 consecutive months, how is it possible that there are VIC?
This limit is per person, if you want you could create an account for some one in household and get them to purchase for you!I'm sure I passed my limit by ordering online this year. I still was able to go to the store and buy something. I also ordered thru my SA. I'm sure she could see i passed the limit but didn't say anything. Get what you want!
Hello!
there is no problem in buying from multiple locations/SAs
Here is the extract from lv website
no more than 3 leather goods (including small leather goods) per transaction, with no more than 2 identical products per such transaction. Also customers cannot, within 4 consecutive weeks, (i) buy more than 6 leather goods products (including small leather goods products), or (ii) buy in more than 3 different LV stores in the worldwide network, or (iii) conduct more than 8 transactions of all kind of products, whether the transactions are conducted at our physical stores or online stores. In any case the total number of purchased leather goods (including small leather goods products) will not exceed 12 products within 12 consecutive months.
does not apply to jewellery, shoes, scarves, perfumes, RTW
Section 4.3.1Legal & Privacy | LOUIS VUITTON
LOUIS VUITTON Australia Official Website - Read all information about Privacy Policy and Legal Noticeau.louisvuitton.com
Your account could get flagged if you don't give yourself at least a one week break in between 1-3 weeks of purchases. Before resellers became a dime a dozen, binge buying and multiple boutiques would sometimes get someone flagged as a potential counterfeiter. The lv at champs elysees was known for blocking purchases years ago, particularly with Asian tourists/enthusiasts.
As much as possible, really look for an SA you enjoy as you hop around boutiques right now. Once they know you and your buying habits, exceptions can be made.
You don't need to have them with you, technically. That's actually my workaround lol. It is perfectly fine, and better imo, to purchase a gift under the recipient's name though. If they want to return, exchange, or inquire about a repair in the future, it makes things a lot easier.Yeah I agree. Thanks for the heads up. Definitely don’t want to be flagged!
Actually, someone (in another thread) suggested taking a family member with me and shopping under their account but I don’t know if that will work.. my family is who I am shopping for