Hi Vivavee, I’m looking to visit Portugal and wanted to ask if I could have your SA‘s contact to check availability for tableware from h mosaique, passifolia and the H deco collection, some jewellery and orans, oasis and boots. I understand she may not like it but please could you help me check with her Thank you so much!
Shopping in Barcelona, Madrid and Lisbon.
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This thread is now redundant as it was a comparison for OP, there are threads devoted to each.
Closing this.
Closing this.
Hello all! Hope all is well. This past weekend I visited my SA in Madrid and a lot went on. I had texted her on wednesday letting her know that I was going to pop by the store because I had a few things in mind. I mainly wanted to score some Chypre sandals in a neutral color (I've been looking for them in a neutral color since last spring and also in a EU41, quite complicated). She told me to go to the store at 11:30 on Saturday, and so I did. When I got there she told me Chypre's in a neutral color in a 41 are impossible, no news to me. So she told me that she had put aside some other sandals that she thought I might like. She then took them out for me, a pair of beautiful Oran sandals in a neon yellow color, called Jaune Curcuma. I said yes right away because I like the oran sandals in neon or pastel colors and its always difficult to find them in my size. I proceeded to ask her about a kelly belt, and told her I didn't mind it being the kelly pocket one. She brought out one but it was a very nice mint color with palladium hardware, which was not what I wanted. We discussed the impracticality of the color and she signed me up on a list to buy a kelly belt in gold on gold. After that, I saw a twilly that I wanted to buy, she brought it to me and I proceeded to check out. This is when it gets interesting. While I was waiting to pay, I was talking to her about my plans for the day because she had asked me if I was going to be around (first clue). We then talked about a wish list. I told her I was interested in a mini kelly in nata, craie, noir (mainly neutral colors) but that I was open to other colors BUT that it had to have gold hardware. She told me it was pretty impossible to get offered one as of now but to be patient. We talked about picotins and evelynes. I had never tried on an evelyne but told her I was open to looking at one. I purchased my items and left the store. About 10 minutes later she texted me to go back to the store because they took some handbags out and so I did. When I tell you I couldn't even catch my breath on the way there Im not exaggerating. I was so sure I was gonna get offered a Mini Kelly because it was our main topic, we talked just about that bag for like 20 minutes before checking out. I had an appointment at 1pm and got there at 12:30 so when I saw her I let her know I was there. After a few minutes of waiting, she then told me she had a mini evelyne, gold on gold for me. I was pretty surprised because I only told her that I was open to looking at one. I then asked her to see it. I've never been a huge fan of evelynes, but I just love their practicality. They seem like they hold a reasonable amount and that they're perfect for a day to day bag. The color was stunning, the hardware too but the strap just didn't do it for me. It felt kind of to casual for me and the leather (togo) was too weak. At the moment I was so confused because I didn't want to reject the bag, but I did. I still feel bad because I feel that Im never gonna get offered anything and I do appreciate her going out of her way. 
But it was truly not what I wanted. The price for it was so reasonable but I didm't want to justify purchasing it just because it was cheap. I declined the bag, and I felt as if she was surprised, she asked me why and I told her. She then told me that it was fine and we'll keep in touch (keep in mind it was 12:50 something so I had to run out the door). I felt SO bad I even texted her afterwards thanking her for thinking of me for the bag. I wanna know you guys opinions on if I said or did something wrong. I still feel so guilty and I don't wanna be blacklisted or such hahaha! Maybe it's all in my head.
I also visited the other Hermés store in Madrid, the SA who took care of me said that since they're not the main store in Madrid they have pretty low stock on everything. She did let me try on this beautiful Kelly 28 in a special tweed they had in display. I'll insert the photo so you can all fall in love with it, haha!
Have a lovely day!
But it was truly not what I wanted. The price for it was so reasonable but I didm't want to justify purchasing it just because it was cheap. I declined the bag, and I felt as if she was surprised, she asked me why and I told her. She then told me that it was fine and we'll keep in touch (keep in mind it was 12:50 something so I had to run out the door). I felt SO bad I even texted her afterwards thanking her for thinking of me for the bag. I wanna know you guys opinions on if I said or did something wrong. I still feel so guilty and I don't wanna be blacklisted or such hahaha! Maybe it's all in my head. I also visited the other Hermés store in Madrid, the SA who took care of me said that since they're not the main store in Madrid they have pretty low stock on everything. She did let me try on this beautiful Kelly 28 in a special tweed they had in display. I'll insert the photo so you can all fall in love with it, haha!
Have a lovely day!
I feel like that k28 bag was on someones wl for 2023! 
Any tips for Madrid or Barcelona store? Hoping (like everyone else) to get BKC! Happy to prespend..just want to know which location is better to try my luck?! Thanks in advance!
Madrid has 2 stores, Barcelona has one store. So think about where it's best to put your effort if you don't have time to visit all 3. I was in both cities last month. I wasn't looking for a bag (just silks & horn jewelry) so I can't comment on bag inventory, just in general - so not sure if it will be of use to you. The Barcelona store was very crowded (Barcelona itself is packed from tourists off the cruise ships, etc.), line ups from the time they opened in the morning.
The Galleria Canalejas store in Madrid was not crowded & no line ups. My SA said that this was a relatively new store - Madrid only had 1 store pre-Covid. The C. de Jose Oretega location in Madrid was quite crowded (it's in the high end fashion retail area/mall with other designer boutiques) & although no line up to get in, there was a wait (1/2 h or so) to get a SA but they did seem well stocked.
However, in Barcelona when I was in there was a middle Eastern woman with her Mother in line behind me & the next day when I returned (I went twice to fix a problem with my detaxe form) she was again in line behind me with a couple of very large, empty, innocuous paper bags (it's Barcelona!) and when she got in the store bee lined for the leather department in the back - I assumed that she was expecting to receive a bag that morning & hence her 2nd visit to the store.
Hello! Can anyone share what the process is for quota bags for local residents in Madrid and Barcelona? Can a wish be submitted so you are contact when a bag in the specs comes in (like in the UK)? Or is there an expectation of pre-spend/building a relationship? Thank you!