Share your VCA earrings: Modeling and Collections

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#586
tenshix said:
My gosh this is terrible customer service by changing up the policy like that. It’s not like we aren’t paying premium prices for their products already. I really don’t like the new direction they’re going in where they nickel and dime everything and even skimp out on the packaging under the pretense of being more eco friendly. It’s really very disappointing and has made me lose my passion for the brand..
Click to expand...
Yea, I felt the same way, they are getting cheap on travel pouch, cleaning cloth, even with my new purchase, they simply said we are currently low on everything, no travel pouch, no cleaning cloth. I feel like maybe it's time to look for other brands.
 
  • Like
  • Sad
Reactions: jjgg, littlecollector, 000 and 4 others
Shop Van Cleef & Arpels at Fashionphile
#587
rosebean said:
Yea, I felt the same way, they are getting cheap on travel pouch, cleaning cloth, even with my new purchase, they simply said we are currently low on everything, no travel pouch, no cleaning cloth. I feel like maybe it's time to look for other brands.
Click to expand...
I feel you. I’m sorry about your disappointing experience but I hope they’re able to tighten your earrings properly so the screw doesn’t fall out!
 
#588
rosebean said:
Just want to share my recent experience, see if this is what you have experienced too.

recently one of my frivole earring post got loose from the screw, so i asked my SA, can you please solder it so it won't get loose again? Her response: yes, we can, but we are charging $180 to do it. I said: but they are purchased within a year, I thought it's free of charge within a year. she said: new policy, doesn't matter if it's within a year of purchasing, we will charge $180 for soldering now.
I was disappointed, only asked to tighten it, not soldering, as I didn't really want to pay $180 to do it.
Click to expand...
Same experience too with me. I am based in Southeast Asia. Even for my new pair of earrings, soldering is chargeable. My SA suggested this because the 1st alteration (when I brought to different VCA store) was not satisfying and hence I had to go back to her for another round of alteration. They only waived the post adjustment/lengthening within 1 year of purchase (which occured twice on my Frivole). In the end, no soldering on my Frivole, and to my other VCA earrings.

I wasn’t happy too initially but i just caution myself to keep checking on the posts whenever i am planning to wear my VCA earrings. Anyway, according to my SA soldering request is very rare to be requested in our country, unlike in the US like what I read from the other members in this forum.
 
  • Like
Reactions: littlecollector, chromemilou, etudes and 1 other person
#589
tenshix said:
My gosh this is terrible customer service by changing up the policy like that. It’s not like we aren’t paying premium prices for their products already. I really don’t like the new direction they’re going in where they nickel and dime everything and even skimp out on the packaging under the pretense of being more eco friendly. It’s really very disappointing and has made me lose my passion for the brand..
Click to expand...
+1. Especially after the whole diamond fiasco. I started shopping with vca cause I love the pieces and the service was amazing. But it is now painful shopping where I live (and seems to be elsewhere too). My wish list is other brands now.
 
  • Like
  • Sad
Reactions: jjgg, Pchul, littlecollector and 4 others
#593
Got this pair of mini Frivole earrings gold version 3 years ago and am still loving it. It's very versatile and not over the top. I even wore them for camping. They give you just enough sparkle. For work, dates, travel trips, casual outings, they work in different situations with casual and formal outfits. I just can't say enough.

Now I am thinking about adding the perlee couleurs earrings.

IMG_3406.jpeg

IMG_3190.jpeg
 
  • Like
  • Love
Reactions: sleepydoc., kashmira, Mimi21 and 22 others
#594
DS2006 said:
Just adding a picture of Perlee turquoise earrings in hopes of getting more pictures added to this thread! (Backs weren't on tight so it's drooping a little.)

View attachment 4820915
Click to expand...
May I know whether you use larger backing to stop the drooping?

I tried this on today and they are drooping a little.

Which backing is secure for this pair?
There are so many types of large backing to choose from and I have no idea which one to choose.
 
#595
eletons said:
May I know whether you use larger backing to stop the drooping?

I tried this on today and they are drooping a little.

Which backing is secure for this pair?
There are so many types of large backing to choose from and I have no idea which one to choose.
Click to expand...
Well, when I sent them back because I had so much trouble with the LaPousette system with small backs, they sent them back with large regular push backs which was better. But they didn't change out the short, sharp-ended posts and that still makes it hard for me to get them on. But the larger regular backs definitely help since you can tighten them to not droop!
 
  • Like
Reactions: eletons and hhw
You must log in or register to reply here.
Top