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As far as I know all medium Puzzles come with feet so I would approach this pre-owned bag with caution - it's either a smaller sized Puzzle being mislabeled as a medium or it's a fake entirely. As for sizing personally I do think the small is harder to get into than the medium but many people seem OK with it. I would say try a different size since you already have a medium!
Karen Brit Chick (Karen Blanchard) discussed the Loewe Puzzle bags last year as she's a big fan of them. Her Loewe discussion is around 12 minutes into her video.

 
Need advice here. I have a medium size puzzle in stone blue that I bought few years ago. I like this bag so much and intend to get one more in Tan color. I always adore Tan as my fav color. I found a Preloved one in excellent condition but surprisingly medium size without feet. I thought only small size has no feet at bottom. The seller told me latest model doesn’t c/w feet even for medium size. Is it true? Also another advice, should I get small size in tan instead since nowadays the trend is more towards small bag. I’m ok both size as I can adjust the stuff I carry according to size of the bag. but I heard small size not easy to access into the bag. What you all think? TIA
Hi, all the medium puzzles on the Loewe official website have feet, so I would agree with others in that it's either a small that's been incorrectly cited as a medium or it's a replica - and not a very good one if they've forgotten to add the feet. Don't purchase it, wait for another preloved one to become available that has feet and is from a seller you can trust.
 
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Hello,

Does the strap of loewe medium really has a gap? This is my first loewe and i was not able to check this out when i was in store. But when i was trying the straps on now. I noticed the gaps when i adjust the straps
Looks like the strap is the other way round. This is designed to be on your shoulder and naturally the outside part needs to be bigger than the inner strap. And if it flips it becomes a gap and makes no sense.
 
No, I didn’t get the refund even after I received the email saying they cancelled my order and will refund my money. So apparently the DHL email I got was not for the compensation gift after all....

So I emailed Madrid back to tell them I received the coin purse and that hk office informed that the other 3 pieces are on their way. They replied they still need to check if that is true...

So I guess I will never know if I can receive my whole order.

Did your other Totoro pieces end up arriving? Hope you got to collect your dust bunnies coin purse!
 
Hi, all the medium puzzles on the Loewe official website have feet, so I would agree with others in that it's either a small that's been incorrectly cited as a medium or it's a replica - and not a very good one if they've forgotten to add the feet. Don't purchase it, wait for another preloved one to become available that has feet and is from a seller you can trust.

New medium Loewe bags don't have feet. I looked at one at Nordstrom this week and they no longer with feet. They made the leather on the bottom of the bag thicker.
 
New medium Loewe bags don't have feet. I looked at one at Nordstrom this week and they no longer with feet. They made the leather on the bottom of the bag thicker.
Hi, I've just looked at the medium puzzles on Nordstrom and they have feet! Best thing would be for anyone concerned about buying one preloved without feet is to contact Loewe customer services and get the truth straight from the horse's mouth. I personally would not purchase a medium puzzle without feet unless I heard it straight from Loewe that they no longer come with feet or the models illustrated on the official website no longer have feet.
 
So the totoro saga finally ends. They were only able to deliver 1/4 item that I ordered during online presale. And after more than a month they refunded me the rest of the money.

I would be disappointed but I hope they refunded you any currency exchange fees too?!? Anyway I am totally over it and have completely forgotten about missing out - botched launch by Loewe.

Also, after seeing a couple of women using the Totoro bags (including in the rain - they didn't care!!) it's put me off them altogether. Those women weren't caring about their $$$$ purchases one bit - complete opposite of how I would have been if I was carrying such an expensive bag (that I had worked for in order to be able to afford). Maybe those women had enough money to buy replacements!!
 
I would be disappointed but I hope they refunded you any currency exchange fees too?!? Anyway I am totally over it and have completely forgotten about missing out - botched launch by Loewe.

Also, after seeing a couple of women using the Totoro bags (including in the rain - they didn't care!!) it's put me off them altogether. Those women weren't caring about their $$$$ purchases one bit - complete opposite of how I would have been if I was carrying such an expensive bag (that I had worked for in order to be able to afford). Maybe those women had enough money to buy replacements!!

I was refunded in the same currency as I purchased the goods in. I still haven't seen anyone use the Totoro goods in HK yet.
 
I would be disappointed but I hope they refunded you any currency exchange fees too?!? Anyway I am totally over it and have completely forgotten about missing out - botched launch by Loewe.

Also, after seeing a couple of women using the Totoro bags (including in the rain - they didn't care!!) it's put me off them altogether. Those women weren't caring about their $$$$ purchases one bit - complete opposite of how I would have been if I was carrying such an expensive bag (that I had worked for in order to be able to afford). Maybe those women had enough money to buy replacements!!
Perhaps those women were from the school of thought whereby a bag is meant to be used and enjoyed regardless of the weather, afterall they cost a lot of money so why not use them and not be afraid of what the weather is or isn't doing. I know lots of women who think like this - they want to get their money's worth from the bag by using it, rather than being afraid to use it and keeping it at home or taking pictures of it to post on Facebook or Instagram which to them is a total waste of money. These bags are made from exceptionally good leather, and leather can handle the rain, and lots of people prefer leather when it has that lived in look as opposed to the pristine look of new leather which never stays like that once you start to use it. Each to their own that's what I say.
 
Hi! Did Loewe ever come out with a black Puzzle bag with gold hardware? I love the Puzzle so much but the only thing holding me back is it not having a black and gold combo!

Yes, Selfridges has the black small puzzle with gold-tone hardware. I'm starting to think these gold-tone hardware puzzles are Selfridge exclusives (much like the Saks multi-color fringe Loewe puzzle bag) because I haven't seen the small black gold hardware puzzle combo or the mini light caramel gold hardware puzzle combo anywhere else except the Loewe website.

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Extra question: How will Brexit affect taxes if buying from a British shop from the United States? I think the prices may increase but am unsure.
 
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