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Hi. I just got a small puzzle from there over the weekend. Just give them a call. I called before I went asking about a specific color and whoever answered the phone was very helpful. When I went in store, both SA were super friendly and helpful.
I also bought 2x from the Loewe Cabazon outlet since this year. hehe. The lady was very helpful and sent pictures and videos of the items. Shipping fee is $15.
 
My friend finally came back to the US from Japan and dropped off my Loewe x Totoro items. I'm in love with the quality and design!

However, the heel bag is so small! How do you guys use your heel bags? I included a photo of everything I could put in it, which is not a lot (my samsung s20 doesn't fit).

Regardless, it's so cute I'm determined to get plenty of use out of it, but not in the rain!

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My friend finally came back to the US from Japan and dropped off my Loewe x Totoro items. I'm in love with the quality and design!

However, the heel bag is so small! How do you guys use your heel bags? I included a photo of everything I could put in it, which is not a lot (my samsung s20 doesn't fit).

Regardless, it's so cute I'm determined to get plenty of use out of it, but not in the rain!

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These are stunning—congratulations! Thank you for the great photos—the close-ups really show off the leather marquetry. I had no idea the blue Totoro cardholder has a sliver of suede between the other types of leather. :heart:
 
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The mini Puzzle is such a nice shade of green! :loveeyes: I'm assuming these are their usual mini sizes that they sell individually? So much more useful than the sets Chanel has done in seasons past
Yes only so far there was no Balloon mini size! Loving the rust color too.
The Puzzle looks like it is in the new sage shade of green they are using this season... very nice.
 
They said they will send a little compensation gift to me. I just received an email from DHL saying that I can go pick up the gift in store tomorrow.

Hi I just saw this--they also sent me an email that they will send me some compensation gift after the whole craze in ordering and refund (I did get a refund) but as of today, almost a month after that message, nothing showed up in my mailbox. WTH is going on? I am so fed up with them!
 
Can someone please give me advice on the tan Puzzle relating to hardware and leather type ?

I'm looking at the medium size with either gold tone or palladium hardware. Am I right in thinking that the palladium HW 'classic calf' leather is smooth https://www.loewe.com/int/en/women/bags/puzzle/puzzle-bag-in-classic-calfskin/322.30.S20-2530.html and the gold HW is grained calf https://www.matchesfashion.com/au/products/Loewe-Puzzle-leather-cross-body-bag-1386702

And is the leather in the tan Puzzle just a matter of personal preference or does it look better in one or the other and same with hardware? Is the grained leather more matte and is it tougher??? Apologies for the basic questions - I'm buying online and I'm not familiar with the grained calf.

My small water green Puzzle is smooth calf (with gold HW) so I'm familiar with that leather type, just wondering if the tan colour is preferable overall in a particular leather/ hardware combo.

Any help would be greatly appreciated! :flowers:
 
Has anyone seen the mini bags box set yet? I wonder how much it will be.

https://popbee.com/accessories/hand...set-hammock-gate-flamenco-balloon-and-puzzle/

Sorry...the page is in Chinese.
My SA has texted to ask if I wanted one. Apparently it’s a very limited release, only 30 sets worldwide, and we can preorder for it to arrive August. Everything in the set is nano sized, of which only the Puzzle has already been released separately. The rest are all new, never released sizes. Unfortunately, we can’t pick colors as the set will only be sold in the colors in the pic. Finally (most frustratingly) the set is expected to cost around US$9-10k. Hth!
 
As I have never held a Loewe bag in my hands: can anyone compare its feel to Hermès Swift leather? The reason I'm asking is I kept reading comments about how nice the Loewe leather is (the one on the puzzle bag), so I'm wondering how they compare. My attention was on the brand with the Totoro release (unfortunately I couldn't get anything) and I can't help but think about the puzzle bag. Liking the design a lot.
 
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