Ok, I usually love my SA...was just singing her praises last night....well, I wanted to go into today and get my name down on some lists (groom, etc) and just check out the 'book' with the upcoming releases and start think about what my DH should get me for my birthday....but she's on vacation.... No, that's not why I am not happy...lol... I was down for a certain item, that was delayed coming in...she sent me a card on July 14, saying I was first on the list and she would call me as soon as it came it. After I hung up, I got to thinking, surely that came in by now, so I call back. SA says oh, yeah those came in...a couple of weeks ago and sold out. She gets a manager who is trying to hunt one down, but I don't have a good feeling. Not a happy camper! :censor: Ok, I know it's a small problem in the scope of things...still can't help but be disappointed!