I am so frustated with all this F&F sale. I discovered sephora not to long ago maybe two years and I made a one time purchase maybe in August of that year, I remeber getting the F&F email. Last year I got it again even a $10.00 use it or lose it card but I was not buying that often like this year, I buy so often in the store and on the website I even became a VIB member but never received a email card or anything for the F&F sale this year. Don't know why I did not made it on their list
Anyways, today I received my huge box of items I ordered last week, and I just hate when they substitute samples, like I ordered the Chanel roller ball mini sample, I got something else that I don't even know

I was more excited to get this sample than my other items

but I guess when its free I shouldn't complain. I don't know why they are not like beauty.com I ordered something and they run out of samples I wanted so they substitute it with a Schick smooth razor (I love it) they also let me know that my sample will be on hold for me once they get more.
I just realize that Sephora really don't care about their customers like any other store would, they just brain wash you with their program of 100 perk points that are really not worth anymore. Beauty.com often offers you delux samples as well, too bad they dont have a good cosmetics variety.
Sorry but I just needed to get it out.