Thank you. Yes, this is so upsetting. All of my items are authentic and brand new with tags. The listing clearly had the material listed. This is the reason why I get gun- shy too about selling online. I have been very lucky that all of my other buyers have been wonderful. I always want my buyers to like what they are buying. She could have reached out to me first and let me know she did not like the material. Luckily the picture she uploaded shows the jacket looks just like what I had posted and shipped out to her. Its still brand new and has the tags. I'm afraid if she ships it back she will damage it now, since i cancelled her second order. Who would sell this terrible buyer another item when they opened a case against you without even reaching out to you first? And because she doesnt like the material. Your a great buyer. This buyer can easily list this item and resell it!!!
Selling on Poshmark
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maybe if you're lucky she just wants out of the deal and won't be vindictive. I think some people just aren't ethical. I believe I may have dodged a bullet on Posh one time. the seller answered all my questions then when I made an offer, took the bag off market. I looked at her social media (she had her name on her account) and felt like she may have been unethical. fortunately I got the same bag from TRR in better condition so it worked out for me.
Hope you get the item back in the same conditon you sold it
I cancelled her second order. She made an offer on another jacket on Friday afternoon. I was going to mail it tomorrow. There is no way I would ever sell anything to her again!!! She is unethical. She just received the first jacket today and instead of contacting me she just opened a case against me!!! She did not like the material!!! The listing clearly stated the material. I do not want the jacket back. She can resell it. It's brand new with tags and as described. She will for sure damage it now, since I cancelled her second order and stated I do not trust this buyer and would never sell to her again. PM Customer Service will be able to read my notes. Yes, it sounds like you dodged a bullet with that bag!!!
so now is it up to Posh CS to decide whether she can return it? It makes no sense to open a case when there's nothing wrong with the item. The reason she gave wasn't anything that you misrepresented.
I still think she may be more ignorant and lacking in ethics but hopefully not vindictive. So hopefully wouldn't damage the jacket if she does end up returning it.
That bag I tried to buy on Posh is still showing "not for sale". there is one with similar flaw on TRR for more money. but if that's her bag, by the time they take their share she will get less than she would have gotten selling to me on Posh. I'm just glad I got a bag in pretty much flawless condition. I was being compulsive and wanting to by her flawed bag because it was the color I wanted and it was cheap. She save me from myself.
I sent you a PM
Yes, it's up to Posh CS to decide if she can return it. This is the very first time I have ever had a case opened against me. I'm so glad the picture she uploaded shows the jacket in the exact same condition as how I shipped it to her. She opened the case by saying "the jacket is not as described, because she feels the material is terrible and does not like it!!!! I feel now she is going to be vindictive, since I cancelled the second order and said " I will not deal with unethical and rude buyers" and "I do not trust her". That is the reason why I cancelled her second order. I don't know anyone in their right mind that would sell to a terrible, unethical buyer. If she was a nice and normal person she could have messaged me and said she did not like the material. I might would have worked with her, since she had just bought a second blazer. If she had sent it back in the same condition I could resell. Now, she will damage it!!! I'm so glad you found a similar bag on the RR!!
I think there is a good chance they will deny her return. I think they might conclude you described it correctly. I don't think there is any way you can work directly with a buyer on a dispute. The seller doesn't have the discretion to give a partial or accept a return.
I have never used Offer Up. I live in a small town so I don't think I would be successful selling things locally and I don't want to have to meet up with anyone.
The only things I'm hesitant to list are breakable items. One year I sold some ornaments on ebay, and some arrived broken.
With the ability to bundle, people are buying things they might not otherwise buy if they had to buy them separately.
Offer up is good for furniture and home furnishings. I've sold quite a few items on there. You will get some lowball offers but when buyers have made me reasonable offers and I accept, they show up with money in hand. some don't even ask to see the item before paying.
I think the only things I've sold on Posh or similar sites is bags. We have a bunch of not-that-valuable but worth something household items and collectibles that we need to get rid of. May have a garage sale for those.
Thank you so much Whateve and sdkitty for your great advice. When I woke up this morning I received an email from PM CS and they denied the buyers case, as they should have. The jacket was brand new with tags and exactly as described. They released my funds this morning. Going forward I'm also going to video tape all of my items when I package them up. I had always taken at least 10 pictures of my items with the shipping label, now I want to be extra cautious. I do not want to have to go through this again. I have been so lucky because all the rest of my buyers have been wonderful. I also blocked this PM buyer.
