Oh ok. Makes sense. Thank you. They really are FAST catching them then. LOL - and I am thinking oh no I lost sales - !!!!
*Selling* on Mercari
- Thread starter lauren85
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Yeah I’ve had several. I think their computer picks up the scammy keywords as soon as they get posted and automatically removes them.
Anybody having trouble listing on Mercari? I tried moving over the last few of my listings from Tradesy but the platform has changed a little - they are requiring more categories to be filled out before a listing and the box where you enter the price is changed and now has little arrows where you can move the price up or down. I find it annoying but can live with it except now the LIST box at the end stays greyed out. I am using it on the desktop and wondering if anyone else is having trouble? I emailed their customer service but didn't get help aside from clear your cookies etc. etc. It doesn't look like anything I typed is wrong since there is no error message and no message from them saying I've exceeded my listing allowance. Actually, the only listing restriction I had was 100 listings when I first got onto to the site - but I've sold a bunch of things since then and have been able to list pretty limitless since then. It wasn't until they changed the listing format that I've run into this problem - and of course - if you can't list anything - its a big problem.
So now they are telling me I have to add a credit or debit card to payments. I hope Mercari isn't starting to bust chops. I sold about a dozen things on there since I started and they just transfer to my account when I initiate a transfer. I don't need or want to add a card to Mercari. I won't add one to Paypal so I told them I guess I won't list anymore on Mercari. Anyone having this issue or aware of any new policy? I think it might be some random trust and security employee shaking my tree and I might have to send a snail mail complaint to headquarters. They are losing so much money in the States I would think the LAST thing they want to do is alienate sellers.
I just listed something without a problem. I don't have a credit card on file with Mercari. I didn't see more categories to fill out but I did see the price box with the arrows.
Ok thanks. So I guess they are just randomly picking on me - LOL. I will send a snail mail complaint to corporate since I can't find any email. I called the 1800 number but that's just frustrating so I hung up. No wonder they losing so much money. Frustrating sellers during holiday season is a big NO NO.
One_of_the_girls said: ↑
Mercari US is losing money - more and more every day. And they are so stupid that instead of making it easier for sellers to get onto the platform - especially this close to the holiday season - they are restricting accounts and extorting debit and credit cards to be added - IN ADDITION to already having a bank account. I smell big trouble on that website. Just when I was loving it - they proved they can not be trusted as they make up policy and requirements as they go along. Just make sure not to leave any money on account if you decide to give them financial information to continue selling. I guess its back to Facebook marketplace. #Mercari #MercariUS
Well then they are randomly picking on us both! I complained & they claim its their new policy but I will be sending a letter to Japan - someone there should know why Mercari US isn't going to make it here. Since I am NOT adding credit cards to their website,I will not be listing anything on Mercari anymore either. I have a feeling they are just going deeper and deeper into the black hole & their only hope is if another platform takes them over.
Mercari US is losing money - more and more every day. And they are so stupid that instead of making it easier for sellers to get onto the platform - especially this close to the holiday season - they are restricting accounts and extorting debit and credit cards to be added - IN ADDITION to already having a bank account. I smell big trouble on that website. Just when I was loving it - they proved they can not be trusted as they make up policy and requirements as they go along. Just make sure not to leave any money on account if you decide to give them financial information to continue selling. I guess its back to Facebook marketplace. #Mercari #MercariUS
Well then they are randomly picking on us both! I complained & they claim its their new policy but I will be sending a letter to Japan - someone there should know why Mercari US isn't going to make it here. Since I am NOT adding credit cards to their website,I will not be listing anything on Mercari anymore either. I have a feeling they are just going deeper and deeper into the black hole & their only hope is if another platform takes them over.
They haven't targeted me yet. I listed a few things and sold another today and no credit card requirement.
#Mercari is randomly doing whatever it wants and paying no attention to its own policies which is really a frightening selling platform. I filed a complaint today with the FTC that they are violating their own terms and conditions. I won't buy anything from the website because you can't return so there is no need for me to add a card and a stupid random requirement because I can just buy a $10 gift card and add that if I want. Plus their shipping is way overpriced.
I do find it frustrating that you can only contact someone via message vs. phone (at least I can't find a phone #.) One purchase I made arrived not as described so I messaged them and they refunded me via store credit so I had to message again...I don't want store credit, I want a refund. They refunded me, but never provided info on how to return the item. It was an inexpensive item so I don't know if they ate the cost or if the seller did. I never heard from the seller. I also wonder if that happened to me as a seller am I just out the item and $$? I guess I should research a little further.
I wouldn't leave any money in #Mercari or spend much time listing a bunch of things. They closed their UK operations last year with only a few weeks notice to sellers and it looks like US operations are next. If their history is any indication - probably won't last past January 2020. Probably why sellers are being required to add credit cards. They are gathering data to sell when they close.
https://asia.nikkei.com/Business/Companies/Mercari-calls-it-quits-in-Europe-as-losses-mount -- last year the UK
https://asia.nikkei.com/Business/Companies/Mercari-faces-110m-loss-after-failing-to-spark-joy-in-US - this year headed toward closure too
There are 2 Mercari threads and I never know where to post. I wish we could condense them together.
https://asia.nikkei.com/Business/Companies/Mercari-calls-it-quits-in-Europe-as-losses-mount -- last year the UK
https://asia.nikkei.com/Business/Companies/Mercari-faces-110m-loss-after-failing-to-spark-joy-in-US - this year headed toward closure too
There are 2 Mercari threads and I never know where to post. I wish we could condense them together.
I didn't know there were 2 mercari threads. This is the only one I watch.
Well now #Mercari is requiring you to weigh and then give them the size of the package - like you do when you use the price calculator at USPS. You can tell they are completely clueless about shipping in the US. Like I am going to do that for each of my items. You can no longer just pick from the price menu. They deserve close down. Making annoying changes so close to Christmas countdown.
I got frustrated with a useless customer service so I actually snail mailed a letter to corporate. I copied 3 different execs after I did my research and got their names and proper job titles. Not one of them had the courtesy to get back to me - I gave my phone and email. Very unprofessional. #Mercari
Yeah, I hate doing that. I don't prepack my items. I can only guess. I've been using a standard size package for all of them. As long as the package size you quote isn't oversized, the actual measurements don't matter. I've been using 12 x 12 x 8.