**Selling/consigning** with Fashionphile

[Luxurybabie]

A bit confused as to why you would resend the photos to Carol Diva when in your first post you expressed doubts about her authentication. Also unsure why, given your other posts expressing dissatisfaction with Fashionphile in other posts, you keep sending them bags to sell for you.

I resent the photo to Carol Diva to review and just to make sure she didn't miss anything before. She did authentication for this Hermes and I just want her to double check.

I have sent more than 50 bags to Fashionphile so far and it was okay. This is the first Hermes bag I sent. All the chaos happened recently and now I have to think about who I should sell the bags to.

 

[Ladybug^^]

I resent the photo to Carol Diva to review and just to make sure she didn't miss anything before. She did authentication for this Hermes and I just want her to double check.

I have sent more than 50 bags to Fashionphile so far and it was okay. This is the first Hermes bag I sent. All the chaos happened recently and now I have to think about who I should sell the bags to.

I sold my aligator wallet to fashionphile which I bought from boutique myself...I didnt included cities nor receipt, but there is no problem...They received it and paid me right the way

 

[newbiebag]

When you get the bag back take it to Hermes for spa treatment. If it isnt authentic they wont service it. There is your authentication. Personally I have seen bags on Fashionphile over the years that I thought looked questionable (thats not to say they were fakes, I dont know) . In other words trust few. I would go straight to Hermes.

Best advice I've heard. Go straight to the source.

 

[love2sh0p]

I would say this is common commercial activities. I am surprised they returned the bag to you rather than lowering the quote.

I have shipped quite a few bags to both Fashionphile and Yoogis. Fashionphile has frequently lowered down the quoted price recently. I shipped my small Chanel boy to them it was quoted $3100 and when they received they quoted $2500 due to the wear at all edges and perfume scent. I accepted the final quote as I don't want any return hassles.They said the bag is not in excellent condition but checked in as very good condition. The bag is still selling on their website for $4250. A week later I shipped the medium Chanel boy to them and price quoted was $3800 and they reduced it to $3200. So far I haven't seen this bag being listed on their website yet. I understand they have to make money however I did sent photos of bottoms or corners. It is quite frustrating that they keep doing this I think it's their common commercial practice.

Are you referring to the direct buyout quote or the consignment estimate?

I'm really surprised that they reduced to quote on you. I've sold over 40 items to them since january (some new some used but all in great condition). and they only reduced a quote once on me. I only asked for direct buyout so no consignment for me.

I suggest for next time to take at least 7-10 photos using natural sunlight - perhaps by a window and of course no flash. The one time the reduced my quote was for a chanel woc that I look pictures of in the evening using flash.

 

[Luxurybabie]

Are you referring to the direct buyout quote or the consignment estimate?



I'm really surprised that they reduced to quote on you. I've sold over 40 items to them since january (some new some used but all in great condition). and they only reduced a quote once on me. I only asked for direct buyout so no consignment for me.



I suggest for next time to take at least 7-10 photos using natural sunlight - perhaps by a window and of course no flash. The one time the reduced my quote was for a chanel woc that I look pictures of in the evening using flash.

I always chose buyout. I usually send 8-12 photos including corner. Photos were taken indoor during daytime and under natural lighting. It didn't happen before however they have done it 4 times to my bags recently.

 

[mistikat]

When you get the bag back take it to Hermes for spa treatment. If it isnt authentic they wont service it. There is your authentication. Personally I have seen bags on Fashionphile over the years that I thought looked questionable (thats not to say they were fakes, I dont know) . In other words trust few. I would go straight to Hermes.

One of the reasons Hermes has tightened up on the bags they will accept for spa is that people misuse the service by bringing in bags that need absolutely no work to test if they are authentic or not. I've been told this by SAs in different stores and I believe it is true. The spa service is meant to fix/repair/maintain bags. It's not meant to provide proof of authenticity.

 

[Mindi B]

One of the reasons Hermes has tightened up on the bags they will accept for spa is that people misuse the service by bringing in bags that need absolutely no work to test if they are authentic or not. I've been told this by SAs in different stores and I believe it is true. The spa service is meant to fix/repair/maintain bags. It's not meant to provide proof of authenticity.

This makes sense. I understand the desire to have Hermes "authenticate" bags via spa, but it does clog up a service that has a different purpose. I would be annoyed if a legitimate spa request were delayed or refused because too many people are having their pre-loved bags "examined" via spa.

 

[Hermesaholic]

This makes sense. I understand the desire to have Hermes "authenticate" bags via spa, but it does clog up a service that has a different purpose. I would be annoyed if a legitimate spa request were delayed or refused because too many people are having their pre-loved bags "examined" via spa.

True. To clarify, since the bag was used and there seemed to possibly be issues with the condition as a reason for rejection --as I read the comments-- I suggested it as it would address both potential issues.

 

[Mindi B]

True. To clarify, since the bag was used and there seemed to possibly be issues with the condition as a reason for rejection --as I read the comments-- I suggested it as it would address both potential issues.

Yup, I understand. I was more responding to mistikat's observation that on a larger scale, spa isn't intended as an authentication service. Of course each case must be evaluated on its merits!

 

[Hermesaholic]

Yup, I understand. I was more responding to mistikat's observation that on a larger scale, spa isn't intended as an authentication service. Of course each case must be evaluated on its merits!

Thanks. Agreed!

 

[Luxurybabie]

Hi all thank you for your suggestions! I have got the bag back and got the recommended authentication to authenticate this bag. It is confirmed that the bag is not authentic. So can I conclude Carol is not good at Hermes items? She has been pretty helpful with LV and Chanel items.

 

[tonkamama]

One of the reasons Hermes has tightened up on the bags they will accept for spa is that people misuse the service by bringing in bags that need absolutely no work to test if they are authentic or not. I've been told this by SAs in different stores and I believe it is true. The spa service is meant to fix/repair/maintain bags. It's not meant to provide proof of authenticity.

Totally agree!!

 

[Mininana]

Hi all thank you for your suggestions! I have got the bag back and got the recommended authentication to authenticate this bag. It is confirmed that the bag is not authentic. So can I conclude Carol is not good at Hermes items? She has been pretty helpful with LV and Chanel items.

So you bought a bag authenticated by carol diva and she later said it is not authentic?

 

[bellapurse]

Update:

It took 2 weeks, 13 emails, 6 phone calls to get paid for my items. They posted one item before paying, very rude customer service and at some point they even asked if one item came in the same box with the other items. Supposedly they had to request for a second authenticator. Not sure why if dustbag, tags, serial number and even shopping bag was included. This was a BIG headache! They did offered me more $ for my items than Yoogis but I'm not sure if it was worth it. The stress was superb.
If you ever do business with them make sure you videotape and take pics of everything.

 

[smalls]

Update:

It took 2 weeks, 13 emails, 6 phone calls to get paid for my items. They posted one item before paying, very rude customer service and at some point they even asked if one item came in the same box with the other items. Supposedly they had to request for a second authenticator. Not sure why if dustbag, tags, serial number and even shopping bag was included. This was a BIG headache! They did offered me more $ for my items than Yoogis but I'm not sure if it was worth it. The stress was superb.
If you ever do business with them make sure you videotape and take pics of everything.

Wow good to know. I submitted some items online to them I was waiting to get quotes on to compare it to yoogis but seems like unless they come back with a huge difference if is probably not worth it. Did your initial online quotes take 1-2 days?