**Selling/consigning** with Fashionphile

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#391
I am new to consignment, but recently decided to start downsizing my collection (over 100 designer bags, including 26 Balenciagas) and focusing on higher end, classic bags (e.g. Chanel, Hermes). Call it aging, but my tastes are starting to change. I sent 5 photos of two Balenciaga City bags in new condition and was extremely happy with the quotes for both direct buy and consignment (I went with direct buy) and the ease of the transaction - very fair offers. It does take longer than the 1-2 days to get a reply with the quote, more like 5-7 days. I will say that I was horrifically low-balled by Yoogi's by comparison. I have no conflict of interest on this matter.
 
#392
I wanted to share my experience with selling to fashionphile. Short story, it was very positive.
I sent them photos of my Chanel bag for a quote, and they sent me the quote in hours. The consignment price was around 650-700, the direct buyout 450-550. I decided to go with the buyout since I needed the $ for Christmas gifts. I just printed out the FedEx label and dropped off the package on a Friday, did not have to pay anything.
FedEx took forever with my package, and didn't even start shipping it until the Monday after I dropped it off (grrrrr but can t blame fashionphile for that). Overall it took probably a little over a week to get there.
They received it but never sent me any notice. I kept waiting for an email to see an updated quote and I never got one. A few days after it arrived at the store, having not received any updates, I decided to check out the account they created for me, to see how I could contact them. There I found that they had accepted my bag about 2 days after receiving it, and had mailed me a check for $500. They sent the check on a Wednesday and I got it that Saturday. I cashed it without a problem.
I have seen my bag on the website and they are asking $995 for it. Glad I went with the direct buy, since it is now January and they haven't sold it yet, and I needed the cash for Christmas.
Anyway a positive experience for me, other than the fact that they didn't update me when they received it. I thought they were supposed to email you with a final quote, but I'm guessing that since it was within the range they had already agreed to, that they didn't have to.
 
#393
StopHammertime said:
Anyway a positive experience for me, other than the fact that they didn't update me when they received it. I thought they were supposed to email you with a final quote, but I'm guessing that since it was within the range they had already agreed to, that they didn't have to.
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If I recall correctly they sent me an email saying they had received my bag and telling me to log into my account to see the details. That's where the final quote and options were.

Also had nothing but a positive experience with the one thing I've sold and several I've bought. All things I've bought have arrived in better condition than they described.
 
#394
I recently send out my Chanel Jumbo for buy out option. The bag did arrived last Friday and I haven't heard anything from them yet. My problems is that I have second thoughts now about selling the bag. More like regretting. Anyone in here run into this issues before. Should I call them up or email Fashionphile that I change my mind about selling to them . I fo feel bad since I did signed the contract agreement. Been thinking about this over the weekend.:sad:
 
#396
cutiek1t said:
I recently send out my Chanel Jumbo for buy out option. The bag did arrived last Friday and I haven't heard anything from them yet. My problems is that I have second thoughts now about selling the bag. More like regretting. Anyone in here run into this issues before. Should I call them up or email Fashionphile that I change my mind about selling to them . I fo feel bad since I did signed the contract agreement. Been thinking about this over the weekend.:sad:
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I would call ASAP! If the check is in the mail to you already I doubt you can cancel the sale at this point.
 
#398
cutiek1t said:
I recently send out my Chanel Jumbo for buy out option. The bag did arrived last Friday and I haven't heard anything from them yet. My problems is that I have second thoughts now about selling the bag. More like regretting. Anyone in here run into this issues before. Should I call them up or email Fashionphile that I change my mind about selling to them . I fo feel bad since I did signed the contract agreement. Been thinking about this over the weekend.:sad:
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Contact them immediately. It does take several days from when they get the item for them to get it ready to go live on their website. Try to catch them before they invest any time in taking photos and writing up the verbiage for the sale.
If they paid the shipping costs for you to send it to them in CA, it would make sense for you to offer to pay them for shipping it both ways and perhaps a little for their time and trouble.
Good luck.
 
#401
hedgwin99 said:
Hello. I just want to share my first time selling experience with Fashionphile. I'm not happy with their service and going forward will look else where. I received a quote for my Chanel necklace for $800. When they received my item today Fashionphile informed me they are only willing to pay $150 because they "claimed" there are major wear and missing stones on my necklace. I was like WHAT!! The necklace I mail out to them was in perfect condition. No stone missing and I took good care of it when I was wearing it. I have inform Fashionphile I want my item back and u pray its not coming back damaged as I will be extremely angry!
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This is what scares me about sending them items. What ever happened? Did you receive your necklace back in the same condition you sent it? I have some quotes with them and am nervous about this kind of thing happening
 
#403
Fashiophile has terrible customer service , overcharges for items and gives you way less than any other company out there! Beware. The only thing saving them is their layaway, but other stores are now offering that also. There are way more stores out there that appreciate your business because fashionphile definitely does NOT!
 
#404
Has anyone else attempted to sell to Fashionphile and gotten a very disappointing offer? I have bought from them once before, and had a great experience.

I have a barely used, excellent-condition bag, and they offered me a good 400 less than I feel this bag is worth. Plus, I have everything I received from the boutique at purchase, down to the smallest tag. Not pleased!

Any suggestions? Trying Yoogi's, too.
 
#405
Yep. I got a quote on a wallet, they offered me $400 (if that much, I've already forgotten exact number) for an item that is unused and sold for more than twice that. And they've also jacked up their prices lately. AND I just bought (and returned!) an item that the photos and description were less than accurate. The photos made it look fairly good, but item arrived looking dingy and dirty and faint odor too.

I'm very over Fashionphile at this point!
 
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