This is the same old song, different verse. I have an acquaintance...met through eBay. She bought a Louis Vuitton multicolor white PTI from me last spring. We have emailed each other fairly often and sort of struck up an email correspondence and keep up with each other a little bit. She saw pics of my purse collection and has asked several times about an LV wallet (the French wallet). She wanted to buy it last spring and I said no. Then she has asked again a few more times and last week, she did again. I haven't used it in a long time so I said, ok, here is my price and I will list it on eBay so we both feel safe. She was going out of town and wanted to get it soon, so I managed to get it listed. My description was brief, to the point, said authentic LV MC French wallet, etc. and I also said no refunds except for authenticity. I had sent her several pictures of it privately and only put one on the listing since she had seen them. I listed it as buy it now for the price we discussed and she sent thru the PayPal payment right away and I shipped right away. Then, I get an email from her that she got the wallet, but she "thought it was bigger". (I told her to look at it on eluxury for the dimensions, etc.) Now I am out about $40 in fees if I give her a refund. I really wasn't going to list it except that she wanted it so badly. I hate to be a bad person, but by golly, she pushed the issue about my selling it right away. I know that eBay sales are slow so I wasn't really going to list any of my bags now. I'm in no huge hurry to sell them until ebay sales go up again in the late fall! So...what is my best option here? Let her pay for my fees and she can send it back to me? Or just deny the refund and let it stand? I'm not sure of the best thing in this situation. Thanks for some advice from some of you that might have been in this situation.