I just got the large rodeo in Latte. I purchased this second hand but I don’t think it’s ever been used as the price tag was attached and had to be cut.

I love the bag! However, it did not come with the clochette. I called Balenciaga for a replacement and they referred me to the store. I went to the store on Rodeo today and they said they wouldn’t be able to order one for me without a client account attached to the bag purchase. Has anyone else experienced a similar situation and is there a get around?

I love the bag! However, it did not come with the clochette. I called Balenciaga for a replacement and they referred me to the store. I went to the store on Rodeo today and they said they wouldn’t be able to order one for me without a client account attached to the bag purchase. Has anyone else experienced a similar situation and is there a get around?