Resellers getting Chanel items first and selling for premium

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#77
CrazyCool01 said:
@gail13 -not against sellers but This is what is annoying ! Hoarding every single bag from store !
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I just saw that too. And she’s goading about it too.. I find that particular reseller to be so rude and on her stories she’s always coming across like she’s shouting at her potential clients. I had to unfollow after this.. I wouldn’t buy a bag via her even if it wad holygrail or unicorn bag as the vibes is too negative
 
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#78
Rituals83 said:
I just saw that too. And she’s goading about it too.. I find that particular reseller to be so rude and on her stories she’s always coming across like she’s shouting at her potential clients. I had to unfollow after this.. I wouldn’t buy a bag via her even if it wad holygrail or unicorn bag as the vibes is too negative
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I have unfollowed her long back (she swears at her followers and buyers! ) but saw this on charlottelovelux’s feed. Looks like they work together in hoarding these bags, soo unfair !
 
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#81
gail13 said:
I saw this thread and it piqued my curiosity. x IG deleted my account suddenly last week for unknown reasons but I have worked hard for seven years to build my business. I got my start here on TPF actually as I used to help out in the Authenticate This Chanel Thread... I am a legitimate Personal Shopper.

There are some misunderstandings in the world of Personal Shopping VS Resellers and you need to know the difference:

1. Authentic Personal shoppers will charge you a fee such as Retail plus PS fee, instead of one huge markup resellers charge. As a buyer you should understand the retail plus the additional fees. Is the item coming from the Boutique or from inventory, there is a difference. And is it coming from the person you are talking to, or another party? There are limits on what can be purchased legally from Chanel. Currently, you are able to purchase two bags a month.
2. Is there transparency? Do you have the receipt, and do you know the purchaser name? There are people who need to purchase items in other names and the 'fee' you pay might be high because as a reseller they are paying someone else to buy it because they are banned due to abuse of the system or other. Not getting the receipt with a new purchase is a huge red flag.
3. Are you paying tax? It might seem awesome to avoid paying tax but do you realize that is not really legal? If your PS/reseller is having the item sent to a tax free state and shipping to you, you are supposed to pay tax on it. From what my clients tell me, these PS who are not paying tax are charging as if they did.... If no one paid tax, where would that leave us? If that PS is found to be committing fraud, what if you are discovered in the process? One of my clients did not realize she bought without tax from another PS but paid as if she had paid full tax: the PS fee was quite astronomical. When she needed to exchange it due to a flaw, she ended up paying tax again and that cost her a fortune. The original PS told her the $1500 supposed tax was part of 'the fee'. And then she paid another $1500 to get her bag 'exchanged'. I find that appalling.
4. Is the price too good to be true? If your shopper/reseller quotes you retail as the total, don't you wonder how they are making their profit? You really should, as Chanel does not discount items and no one works for free. If you get a receipt with a employee discount rung on it you know its wrong and you need to speak up. Yes, one of the PS mentioned on this forum often has done this and been banned at the stores yet she continues on.... I know there are shoppers now who have 'connections'. Those connections might save you money but I assure you, there are no legal discounts with Chanel or the other brands. I get offered things all the time 'below retail' My response is "no thanks".
5. You are mad because it seems some resellers have access to alot of inventory? I understand that completely. I know for myself, I do not make a habit of hoarding and selling at very high prices. Occasionally, I have a client who buys and sees what others are charging and rightfully so thats what she wants to ask when she decides to sell. Or I might have one piece that I sell, but My business model is to locate per client request and charge a fair price . We are not all equal. There are PS and resellers out there who break the rules. As long as people buy from them, they will be successful. I consider myself a professional and I'm here to help, not take advantage. There is a difference. Yes, some resellers insist on the model to source low and sell at very high prices. Items can be sourced from all over the world, but how do you truly know an item was ethically sourced, and what does that mean to you? To myself it means it was legitimally sourced and I feel good about how I got it. For now, I source all my own items from US, and I know the origin.

As a legitimate Personal Shopper I can't begin to tell you how frustrating it is to know these things are happening. If you want to report people at least be sure of what their practices are and understand their business models before you report the wrong individuals. It is not a easy job, and sourcing Chanel items has gotten to be quite challenging when trying to follow the rules.
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What Gail has done for me in the past is true personal shopping. She adds value by locating a hard to find item across several retailers/boutiques then I purchase directly from the source. Her fee is very transparent and one I’m willing to pay. Not endorsing her here (wrong thread for that) as much as the true PS business model.

Taking reserve spots on coveted bags and marking them up is predatory. That’s not personal shopping.
 
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#83
shopholicgirl said:
This personal shopper has been getting these hard to find bags. She’s been posting a lot of these for sure and looks she’s getting 2 more!! I don’t want to promote or hate on her but this is just unfair!

View attachment 4992090
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gail13 said:
I saw this thread and it piqued my curiosity.x IG deleted my account suddenly last week for unknown reasons but I have worked hard for seven years to build my business. I got my start here on TPF actually as I used to help out in the Authenticate This Chanel Thread.... I am a legitimate Personal Shopper.

There are some misunderstandings in the world of Personal Shopping VS Resellers and you need to know the difference:

1. Authentic Personal shoppers will charge you a fee such as Retail plus PS fee, instead of one huge markup resellers charge. As a buyer you should understand the retail plus the additional fees. Is the item coming from the Boutique or from inventory, there is a difference. And is it coming from the person you are talking to, or another party? There are limits on what can be purchased legally from Chanel. Currently, you are able to purchase two bags a month.
2. Is there transparency? Do you have the receipt, and do you know the purchaser name? There are people who need to purchase items in other names and the 'fee' you pay might be high because as a reseller they are paying someone else to buy it because they are banned due to abuse of the system or other. Not getting the receipt with a new purchase is a huge red flag.
3. Are you paying tax? It might seem awesome to avoid paying tax but do you realize that is not really legal? If your PS/reseller is having the item sent to a tax free state and shipping to you, you are supposed to pay tax on it. From what my clients tell me, these PS who are not paying tax are charging as if they did.... If no one paid tax, where would that leave us? If that PS is found to be committing fraud, what if you are discovered in the process? One of my clients did not realize she bought without tax from another PS but paid as if she had paid full tax: the PS fee was quite astronomical. When she needed to exchange it due to a flaw, she ended up paying tax again and that cost her a fortune. The original PS told her the $1500 supposed tax was part of 'the fee'. And then she paid another $1500 to get her bag 'exchanged'. I find that appalling.
4. Is the price too good to be true? If your shopper/reseller quotes you retail as the total, don't you wonder how they are making their profit? You really should, as Chanel does not discount items and no one works for free. If you get a receipt with a employee discount rung on it you know its wrong and you need to speak up. Yes, one of the PS mentioned on this forum often has done this and been banned at the stores yet she continues on.... I know there are shoppers now who have 'connections'. Those connections might save you money but I assure you, there are no legal discounts with Chanel or the other brands. I get offered things all the time 'below retail' My response is "no thanks".
5. You are mad because it seems some resellers have access to alot of inventory? I understand that completely. I know for myself, I do not make a habit of hoarding and selling at very high prices. Occasionally, I have a client who buys and sees what others are charging and rightfully so thats what she wants to ask when she decides to sell. Or I might have one piece that I sell, but My business model is to locate per client request and charge a fair price . We are not all equal. There are PS and resellers out there who break the rules. As long as people buy from them, they will be successful. I consider myself a professional and I'm here to help, not take advantage. There is a difference. Yes, some resellers insist on the model to source low and sell at very high prices. Items can be sourced from all over the world, but how do you truly know an item was ethically sourced, and what does that mean to you? To myself it means it was legitimally sourced and I feel good about how I got it. For now, I source all my own items from US, and I know the origin.

As a legitimate Personal Shopper I can't begin to tell you how frustrating it is to know these things are happening. If you want to report people at least be sure of what their practices are and understand their business models before you report the wrong individuals. It is not a easy job, and sourcing Chanel items has gotten to be quite challenging when trying to follow the rules.
Click to expand...
Thank you for the detailed explanation. You sound to be very professional and ethical in your business practice. My comments was geared towards PS who hoard the most coveted bags and sell them at atrocious prices like the PPs have mentioned.
 
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#87
gail13 said:
I saw this thread and it piqued my curiosity. x IG deleted my account suddenly last week for unknown reasons but I have worked hard for seven years to build my business. I got my start here on TPF actually as I used to help out in the Authenticate This Chanel Thread... I am a legitimate Personal Shopper.

There are some misunderstandings in the world of Personal Shopping VS Resellers and you need to know the difference:

1. Authentic Personal shoppers will charge you a fee such as Retail plus PS fee, instead of one huge markup resellers charge. As a buyer you should understand the retail plus the additional fees. Is the item coming from the Boutique or from inventory, there is a difference. And is it coming from the person you are talking to, or another party? There are limits on what can be purchased legally from Chanel. Currently, you are able to purchase two bags a month.
2. Is there transparency? Do you have the receipt, and do you know the purchaser name? There are people who need to purchase items in other names and the 'fee' you pay might be high because as a reseller they are paying someone else to buy it because they are banned due to abuse of the system or other. Not getting the receipt with a new purchase is a huge red flag.
3. Are you paying tax? It might seem awesome to avoid paying tax but do you realize that is not really legal? If your PS/reseller is having the item sent to a tax free state and shipping to you, you are supposed to pay tax on it. From what my clients tell me, these PS who are not paying tax are charging as if they did.... If no one paid tax, where would that leave us? If that PS is found to be committing fraud, what if you are discovered in the process? One of my clients did not realize she bought without tax from another PS but paid as if she had paid full tax: the PS fee was quite astronomical. When she needed to exchange it due to a flaw, she ended up paying tax again and that cost her a fortune. The original PS told her the $1500 supposed tax was part of 'the fee'. And then she paid another $1500 to get her bag 'exchanged'. I find that appalling.
4. Is the price too good to be true? If your shopper/reseller quotes you retail as the total, don't you wonder how they are making their profit? You really should, as Chanel does not discount items and no one works for free. If you get a receipt with a employee discount rung on it you know its wrong and you need to speak up. Yes, one of the PS mentioned on this forum often has done this and been banned at the stores yet she continues on.... I know there are shoppers now who have 'connections'. Those connections might save you money but I assure you, there are no legal discounts with Chanel or the other brands. I get offered things all the time 'below retail' My response is "no thanks".
5. You are mad because it seems some resellers have access to alot of inventory? I understand that completely. I know for myself, I do not make a habit of hoarding and selling at very high prices. Occasionally, I have a client who buys and sees what others are charging and rightfully so thats what she wants to ask when she decides to sell. Or I might have one piece that I sell, but My business model is to locate per client request and charge a fair price . We are not all equal. There are PS and resellers out there who break the rules. As long as people buy from them, they will be successful. I consider myself a professional and I'm here to help, not take advantage. There is a difference. Yes, some resellers insist on the model to source low and sell at very high prices. Items can be sourced from all over the world, but how do you truly know an item was ethically sourced, and what does that mean to you? To myself it means it was legitimally sourced and I feel good about how I got it. For now, I source all my own items from US, and I know the origin.

As a legitimate Personal Shopper I can't begin to tell you how frustrating it is to know these things are happening. If you want to report people at least be sure of what their practices are and understand their business models before you report the wrong individuals. It is not a easy job, and sourcing Chanel items has gotten to be quite challenging when trying to follow the rules.
Click to expand...

Well I’m still never going to buy from you. A few bad apples ruin it for the supposed good or fair ones. I will do my level best to dissuade others from ever buying from resellers or personal shoppers.
 
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#90
classybags4ever said:
Well I’m still never going to buy from you. A few bad apples ruin it for the supposed good or fair ones. I will do my level best to dissuade others from ever buying from resellers or personal shoppers.
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There are some cities or even countries where there is no Chanel boutique and people rely on PS to get their dream bag. I do feel there is a need for genuine and ethical PS but obviously not resellers-as @gail13 explained, there is a difference. Thankfully I’ve never needed a PS as I live in a city with a boutique but I do know people who live in a country without a Chanel boutique and can only get Chanel items when travelling-so for them a PS is the only way, especially as now there is travel bans.
 
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