Repair/Replacement Costs - List

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I used baby wipes and gently rubbed all the lining off completely, so that now it's just the cotton that was underneath the washable lining.
Lv quoted £200 ($335) to replace the lining, it's £210 ($352) for a brand new one! I'm glad I took a chance as i got this for £48 ($80)
After pic

Thanks for this! Mine is not sticky or disintegrating yet. But it is good to know a solution if/when that does start to happen.
 
Whoa momma, replacing is not cheap!!! I came here to look for this exact info. Thanks for sharing!

Keep in mind that "all leather" also includes that little leather piece around the internal pocket zipper and the small chaps that hod the side straps. I watched a few films on YouTube where a shoe repairman fixed different parts of LV bags. Let me tell you, it was more work than I'd expected for certain things. The chaps on certain bags especially. Bags with lining were even more of a pain. Interesting to see.
 
Keep in mind that "all leather" also includes that little leather piece around the internal pocket zipper and the small chaps that hod the side straps. I watched a few films on YouTube where a shoe repairman fixed different parts of LV bags. Let me tell you, it was more work than I'd expected for certain things. The chaps on certain bags especially. Bags with lining were even more of a pain. Interesting to see.

Yes! Sometimes you basically have to reconstruct the bag entirely on some repairs which explains why the cost can be so high.
 
So, got a beautiful, gently LoVed Monogram Totally MM, so happy and can't wait to start using it. Lee has authenticated it and I'm good to go!

Couple questions:

Seller states she had it "dry cleaned" before selling it. Should I get the Apple products and re-condition the vachetta? I've never used them before but this one is pretty new and light color.

Also, there are some thread pulls on the base of the handles. Should I take (send) it to LV for re-stitching before I use it? I actually have the gift receipt but don't know if they need that for me to send it. It's dated June 12, 2014 so I'm actually within the two year repair window (do I have it right?).

Suggestions on how to approach LV, I don't have one in my area so will probably have to send it to Dallas. I do have a SA I've worked with there before but I only had a couple repairs and bought a couple luggage tags and a new pochette handle. Maybe if I email her (if I can find her original one) she might help? Just need advice on how to approach LV as I understand they can be a little snarky at times if you don't buy tons of stuff from them.

THANKS in advance for help, suggestions, comments!

Totally 1.jpg

Totally 2.jpg

Totally 3.jpg

Totally receipt.jpg
 
So, got a beautiful, gently LoVed Monogram Totally MM, so happy and can't wait to start using it. Lee has authenticated it and I'm good to go!

Couple questions:

Seller states she had it "dry cleaned" before selling it. Should I get the Apple products and re-condition the vachetta? I've never used them before but this one is pretty new and light color.

Also, there are some thread pulls on the base of the handles. Should I take (send) it to LV for re-stitching before I use it? I actually have the gift receipt but don't know if they need that for me to send it. It's dated June 12, 2014 so I'm actually within the two year repair window (do I have it right?).

Suggestions on how to approach LV, I don't have one in my area so will probably have to send it to Dallas. I do have a SA I've worked with there before but I only had a couple repairs and bought a couple luggage tags and a new pochette handle. Maybe if I email her (if I can find her original one) she might help? Just need advice on how to approach LV as I understand they can be a little snarky at times if you don't buy tons of stuff from them.

THANKS in advance for help, suggestions, comments!

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Hi there. It doesn't matter if you've worked with the store before or not.

To get this item repaired, first, go to >Store Locator - Louis Vuitton® USA and locate your nearest store.

Write a letter describing the issue, and then take your bag and the letter to your nearest FedEx/UPS/USPS office and have them pack and ship the item to the store nearest you. MAKE SURE YOU INSURE THE PACKAGE!!!

You should get a call in a few days after it arrived to its destination from the store. They will talk to you and discuss repair options. The receipt is not necessary to include in the package by the way. They repair any items as long as they are authentic and the canvas is not cracked.

Also, you will more than likely have to pay for the repair because Louis Vuitton does not offer a warranty on their items. If you think the bag is fairly new, then include the original date of purchase in your letter and state that you feel the bag's stitching should have held up longer.

This is how I've always sent in my items.

I hope this helps.

Best regards,
LVMK
 
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