Repair/Replacement Costs - List

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They told me to just bring the bag to an artisan for repair job. When I asked them if its okay they confirmed that after 10 year they are not responsible anymore...

I believe the repair policy is that a bag can only be repaired while it is still available for sale (as they will have the materials available for repairs)
A dis-continued bag can only be repaired up to 10 years after the bag is dis-continued as they do not keep all materials (leathers, canvas, hardware etc) to repair every bag ever made forever
Hopefully you can find someone to fix the bag. Good Luck!!!
 
They told me to just bring the bag to an artisan for repair job. When I asked them if its okay they confirmed that after 10 year they are not responsible anymore...
Don't sleep on artisans. When you find a good one, you will be in paradise and want to take everything to him. They do great jobs, just hard to find. Some look like holes in a wall, but the finished product is like new. It can be expensive, but usually not as expensive as the original company.
 
I believe the repair policy is that a bag can only be repaired while it is still available for sale (as they will have the materials available for repairs)
A dis-continued bag can only be repaired up to 10 years after the bag is dis-continued as they do not keep all materials (leathers, canvas, hardware etc) to repair every bag ever made forever
Hopefully you can find someone to fix the bag. Good Luck!!!
Hello. LV does repair discontinued bags that are over 10 years. I just picked up my bag today and it has been discontinued for over 15 years ago. They replaced all of the leather and hardware. It looks brand new. See attached...
 

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Hello All. I picked up my discontinued Randonnee backpack today from the LV Boutique. I had all the leather and hardware replaced. It came to a total of about $745. OMG! I could not believe my eyes. It looks brand new. Everyone was gushing over the bag. I am beyond satisfied. It took about 5 weeks.

Attached is a before pic of a bag that is exactly what my bag looked like prior to repair (same patina and everything). The after pic is of my actual bag. In this case the repair was worth it.
 

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I was at the boutique in Holt on Saturday and brought my Eva. I was quoted $190 to have the gold "loop" that you attach the strap to replaced, and $150 to have the whole zipper replaced. I thought the $190 was a bit much and the SA advised me to just keep using the purse and not have it done. I may take it to another location for a second opinion to see if I am given the same quote. The gold color has rubbed off and it is now silver:tdown:
 
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