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Zipper pulls are still Complimentary as of Aug 2013 in Boston at least. I got a quote for the Speedy Handles at $120 each. They were willing to reglaze if I got all my leather tabs replaced for free! The lady that helped me though was not very friendly (Mika) but her co workers are the best!
The strip of leather around the top of my DE Neverfull came unglued at the seam on both the outside and inside and ripped from the stitching on the outside. If I take it to LV will they charge me to repair it or do they consider that a defect and will fix it for free?
The can't repair canvasOh and another question, if you melted the outside of part of your canvas like a small area, not all the way through the bag, does that mean the bag would have to be totally redone outside? I can't see how else it could be repaired?
hy,
just wanted to update I was at lv today and my SA informed me that for 580$
you can replace the entire leather in the following bags: speedy 25, alma pm and bucket pm
At least for the Speedy 25, it would make more sense to sell it as-is second hand and put the money toward one in much better shape, pre-loved.
Kind of ridiculous, if you ask me. If they're going to make things that fall apart in a couple of years and cost -that- much to repair, then why are people still buying these brand new?