So, my repair is finally complete and I was emailed an invoice... needless to say my jaw dropped when I got the invoice. MUCH higher than I expected, it almost would’ve been worth it to get a whole new bag. I also found it concerning that they said on my invoice I have a Keepall 55, not a 50 as I had indicated. They said after payment, I will ship the bag 5-7 days after payment is received.
Repair/Replacement Costs - List
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I've been working with the repair section via email. Don't they send u a quote and then a contract? Now I'm concerned! It's not really right to give a quote, a contract, receive the piece and then change the price without asking u first? Thanks for the warning! I'm going to check into all of this before shipping my bag to them!
So, when I initially sent it in, I had chosen to get the handles and chapes that anchor the shoulder straps replace and I was quoted at $360 USD which I said fine. They called about a month ago and stated that the piping would get destroyed replacing the chapes and asked if I wanted to still continue with the repair and the new cost would be $720 USD, double what I was quoted at initially but I figured why not and said yes. So technically they did call and ask and told me the new price but still very shocking. I also love this bag with my life so I’ve been very persistent on calling and checking on it. The only concern I have is they labeled it as a 55 on the invoice and not a 50- which is the correct model number.
I would suggest maybe calling 2 weeks after shipping the item and asking for an updated quote. You shouldn’t have anything to worry about as long as they don’t see other issues or obstacles to repairing your piece.
That is very shocking! I can imagine your surprise! I will definitely do that and I thank you for your post and the information! I hope the bag looks beautiful!
Does anyone have any experience with a repair on a vintage Sac Plat, infamous for the sticky lining. Ha! I'd ideally like to change the lining, chapes and and handles. A whole refresh, especially now considering the Petit Sac plat is in style. Thanks for any info.
This is was my quote to get a repair/replacement for my vintage bucket (between mini and reg size) pochette accessories if anyone is interested. Debating if I should do it because the repair is literally more than what I got it for, but this is a rare piece and would love to get it renewed.
Exciting news! My KeepAll Bandouliere is all finished and now I’m just waiting for shipment ❤️. While on the phone for payment, I inquired about a new shoulder strap as my current one is cracking and will have a much deeper patina than the vachetta on the bag itself. I was quoted at $240 USD for a strap replacement (wasn’t as bad as I was expecting) so I am gonna follow through with that in a week or so.
But there is one concern I have, the SA on the phone (as well as my invoice) it list my item as a 55 bandouliere, not a 50 as stamped on the chapes... could there be a possibility it was mis-stamped upon manufacturing? She also told me that the 55 and up only had a detachable strap... I’m so nervous to get it back and it be mis-stamped the wrong size. She said they normally correct that kind of thing...
Also, I know they return repairs in a new dust bag but do they also include the storage box?
But there is one concern I have, the SA on the phone (as well as my invoice) it list my item as a 55 bandouliere, not a 50 as stamped on the chapes... could there be a possibility it was mis-stamped upon manufacturing? She also told me that the 55 and up only had a detachable strap... I’m so nervous to get it back and it be mis-stamped the wrong size. She said they normally correct that kind of thing...
Also, I know they return repairs in a new dust bag but do they also include the storage box?
I’m curious to see if they can replace D-Rings without having to take apart connecting leather pieces or if they are able to loop it through and close it?
My Mom has a vintage Alma PM from 1998. The handle broke from over packing and she even spilled a water bottle inside the bag. On December 5, 2020, we took the bag to the Louis Vuitton repair store (3rd floor) at South Coast Plaza in Costa Mesa to get all the outside leather replaced. Since it was a vintage bag with a slightly different design from the newer Alma’s, we were quoted $720 to replace all outside leather, $30 for a new lock and key, and it’s free to replace the zipper pulls. It would take up to 6 weeks for the repair.
On January 6, 2021, our SA texted me that the Alma was ready for pick up and they were only going to charge us $660 for all the outside leather and $30 for a new lock and key. My mom is happy with the results. I had to remind and warn my mom about liquids and new vachetta leather and to be careful not to put so much weight inside.
Enjoy the pictures! I know y’all love a restoration like me!
On January 6, 2021, our SA texted me that the Alma was ready for pick up and they were only going to charge us $660 for all the outside leather and $30 for a new lock and key. My mom is happy with the results. I had to remind and warn my mom about liquids and new vachetta leather and to be careful not to put so much weight inside.
Enjoy the pictures! I know y’all love a restoration like me!
Wow gorgeous! So worth it to repair a piece like this. Hope your mom enjoys it! It’s like having a brand new bag again.
Just received my quote through email - to replace all the exterior leather (vachetta), including the shoulder strap for $660.00 on my 10 year old Delightful MM. It will take approximately 6-8 weeks. So excited for the outcome especially after seeing some of the repaired LVs on this forum.
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WOW.....LVoe this post. Thank you for sharing. Goes to show how resilient and well-made these bags are....It looks Fabulous!